Fit4Less is a Canadian gym that offers every Canadian the chance to lead a healthy and fit life at amazingly affordable rates. It aims to provide Canadians the opportunity to attain their fitness dreams through low-cost workouts.
The company opened its first gym in Mississauga in April 2011. Since then, it has continued to expand its reach and opened more than 90 gyms throughout Canada.
The philosophy behind Fit4Less is that it wants you to feel safe on your weight loss journey, and it does so by providing a no-judgment space for you to achieve your fitness goals.
Whether you opt for its quick and easy 30-Minute Express Circuit ™ or its virtual cycling classes, Fit4Less strives hard day in and day out to make you feel right at home.
The gym helps keep its members happy through its consistent, effective, and reliable support and assistance, which it provides via its official website.
So, without further ado, let’s review what Fit4Less has to offer to its customers.
Fit4Less Customer Support Services
When it comes to offering utmost support and help to its clients and members, Fit4Less always succeeds in delivering!
Here are some ways in which Fit4Less delivers excellent customer support services.
Response to COVID-19
Fit4Less wants to take exceptional care of its customers and in that stride, it has made sure to keep all of its gyms safe to use for its clients during the COVID-19 pandemic.
You can learn all about the changes that the club has made and plans to put into action to ensure its members’ safety on its COVID-19 response webpage.
Moreover, if you want to book a class, you can do so online by creating an account, using your membership number and e-mail address, and booking a workout.
You can take a look at the FAQs regarding online booking on the webpage. There are also further safety guidelines detailed by Fit4Less on this webpage that you can peruse to stay safe while staying fit!
Fit4Less also has a detailed FAQs page on its website, which has a search bar that you can use to search for any query that you might have about the services provided by the company and more.
Moreover, it has several general FAQs with thorough and clear answers outlined on the webpage as well. You can also browse through more questions by clicking on the “View All FAQs” tab, which given below the questions.
Fit4Less also provides you the opportunity to look for the gym that is closest to your location via its “find your gym” feature. All you have to do is select your province and city and then click on the “find” tab.
The feature will show you the results and highlight all the gym locations in your area. It will also highlight the address and contact information of each location.
You can learn more about each location by clicking on the “view club” tab. The website will direct you to a webpage designated to that gym and highlight its working hours as well as the amenities awaiting you at that gym.
Fit4Less has an active Facebook page, which you can like and follow to stay in touch with it. The company uses its platform to post various workout videos, which you can follow to stay fit within the safety of your home.
You can also find a lot of other fitness-related content, helpful and informative posts, and different posts that will keep you updated about the classes.
You can follow Fit4Less on these platforms to stay updated about their reopening plans during COVID-19 and for other informative and helpful posts as well.
Moreover, if you have any queries or concerns, then you can DM the company on these platforms to engage with its representatives who will help you out.
If you’re worried about sharing your personal information, want to access a personal file, or lodge a privacy complaint, then you can do so by reaching out to the Fit4Less Chief Privacy Officer.
You can do so via three ways – mail, e-mail, and fax.
If you want to mail the Chief Privacy Officer, you simply have to print out a personal information request form available on Fit4Less’s website, fill it out, and send it to them on this address:
Fit4Less c/o Privacy Officer
710 Proudfoot Lane
If you want to take a different and easier route, then you can simply e-mail the form on this e-mail address:
Alternatively, you can send the Chief Privacy Officer a fax message via:
Fit4Less also has a site map that you can use to navigate its website. You can find and access all of the webpages from this site map.
All you have to do is click on the option that you want to learn more about and you will be redirected to the page dedicated to that service.
The Bottom Line
When it comes to providing exceptional customer care and support, Fit4Less simply doesn’t drop the ball.
It offers its members the best experience so that they remain happy, content, and feel right at home.
Whether you reach out to its representatives directly, via social media, or its website, Fit4Less is guaranteed to accommodate and answer your queries and concerns right away.