Shaw Canada customer support service

Founded in 1966, Shaw Communications has risen to be Western Canada’s leading telecommunications provider. It is a publicly owned company headquartered in Calgary, Alberta. This company offers services such as cable TV, satellite TV, broadband internet, landline telephones, radio, logistics tracking, and specialty broadcasting.

To contact Shaw Canada you can call the toll-free number at 1-800-472-2222. This number is active 24/7 and will always be answered.

This number is active 24/7 and will always be answered. There are the other numbers that can be called for more specific customer care:

  • Small businesses: 1-877-742-9249 this number operates Monday through Saturday from 9am-5pm.
  • Enterprise businesses: 1-866-244-7474 this number operates Monday through Saturday from 9am-5pm.
  • Technical support: 1-866-574-3123 you can reach this number of technical support on any of the telecommunications services offered through Shaw. They are available Monday-Saturday from 9am-5pm.
  • Customer Bill Payment: 310-7429 this is an automated number that operates 24/7. You can use it to find out your account balance and pay your bill with a credit or debit card.

shaw-canadaOther than calling, you can also reach Shaw staff with questions or comments via email. To send an email, you must go to and select “Email us”. This will open a new window which will allow you to send an email directly to the company, and to receive a response on your personal email account.

One of the quickest channels for reaching the customer care is through the live chat service on the Shaw website. Go to and select the “Live Chat” button to launch the service and get in touch with a Shaw staff member.

Otherwise, if you prefer to talk to Shaw’s employees in person, you may go to one of their store. Here you will find the nearest store to you.

Before contacting the customer service support, you should look for answers to your questions at the Shaw Community Support forums. In this space, many customers post their own questions regarding both personal and business concerns.

Shaw’s mailing address is as follows:

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You can also find out more from Shaw online at these official social media networks:

  1. Facebook: Shaw
  2. Twitter: Shawinfo
  3. Youtube: Shaw Communication

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