Walmart customer care and support service

Are you on the lookout for an all-inclusive retailer? A store that has an incomparable variety of products yet is easy on the wallet?

If you are looking for the lowest prices guaranteed with quality that exceeds your expectations, then look no further. The first place you will be guided to will be the nearest Walmart store in your vicinity.

Having a legendary status as one of the largest and most economical retailers that stock up on quality goods, Walmart has had a celebrated journey since its inception in 1962.

Starting out as the brainchild of Sam Walton, the multinational retail corporation is a hypermarket giant and a force to be reckoned with in the retail industry.

Spread out globally across 27 countries with over 11,000 stores under its belt, Walmart has grown to become one of the most influential brands in the world.

It has a significant presence in Canada as well with its online store being frequented by close to 750,000 customers daily! Walmart Canada is one of the biggest employers in Canada and has contributed significantly to the economy.

From its modest beginnings in 1994 in Canada to its current store locations bordering 400 in number, the retail giant has always been ranked as one of the best when it comes to customer service. From apparel, electronics, health, furniture, gaming, gifting to sports, Walmart Canada stocks everything you could possibly need and more.

If you are looking to contact Walmart Canada’s customer support services, do not fret anymore. Walmart Canada has evolved to provide excellent assistance supported with a seamless delivery service in Canada.

They operate to leave customers satisfied with their convenient home deliveries and have upgraded their customer support services further as a result. Here is all you need to know about how to get in touch with Walmart Canada’s customer support services for all your retail related queries.

Customer Support

Walmart Canada has established an easy to contact customer support system, especially for a seamless experience when making any queries and complaints. The relevant help and contact options are listed on the bottom left portion of the website.

The website can be visited by following this link. The contact section includes various options to make contact with the representatives, including:

Calling Options

If you wish to speak to a representative of the company in person, then Walmart Canada provides the option of making contact through a phone call on toll-free numbers.

Walmart Canada’s phone lines are operational all 7 days of the week, from as early as 8 AM till midnight Eastern Time.

You may contact the Walmart helpline at 1-800-328-0402 for all your queries.

The toll-free calling option can also be availed at 1-800-439-0266 as well.

Real-Time Chat Options

Walmart Canada has also supported its official Canadian website with chat features for quick and speedy responses to all customer queries. You may contact the representatives through the chat feature from Monday till Saturday. The chat selection is available anytime during the specified working days starting from 8 AM to 10 PM Eastern Time.

To use the chat feature without any glitches, it is recommended to allow pop-ups in your browser and then to click on the chat feature. This chat box option can be used by clicking here.

Connect Through Mail

For the old fashioned customers who find convenience in contacting Walmart through traditional means, the company also provides the option to send in all queries and complaints to their mailing address.

The mailing address of Walmart Canada for correspondence purposes is:

Wal-Mart Canada Corp.
1940 Argentia Road
Mississauga, ON L5N 1P9

Connect with Social Media

The retail giant understands the need to stay connected to its customers in modern times. Whether you are a baby boomer, a millennial, or a gen Z customer, Walmart Canada has set up its presence in the online world by connecting to its customers through various social media apps and tools.

If you are on the lookout for the latest company announcements and the freshest of updates, link yourself with the Walmart social media pages. Scroll through posts on promotional events, sales, new stocks, and launches to get information on the lowest prices with ease.

Additionally, you can reach the company on its various social media pages for answers to all your questions. You can reach the Walmart Canada social media pages on:

Interestingly, all the updates are region specific to Canadian audiences. This is to magnify your pre and post-purchase experience. When you reach out to the company, you can rest assured that Canadian Walmart social media pages will respond to your queries to provide you with prompt solutions.

Additional Customer Support

Walmart Canada website boasts additional customer support features to make your purchase experience flawless and tension free. For your convenience, the website consists of a help section to view your purchase history.

Additionally, you can access and remain content with live updates on your purchases. All information on your parcels and delivery can be tracked and viewed directly from the website.

If you are worried about missed deliveries, split deliveries or the status of your current parcel in transit, you can view updates by clicking the Help Centre option on the bottom left section of the website. You can also:

To find a store near your location, simply explore the map by searching your address by clicking here.

Walmart also has an online help directory to help you find answers to all your questions concerning your order status, gift cards, shipping, delivery status, account settings, and more. You can scroll through the FAQ by clicking here.

Stay Updated with the Newsletter

Do you wish to know every tiny little detail about what Walmart Canada is up to lately?

Do you want to take advantage of the latest sale promotions, clearance, offers, and related events at Walmart Canada?

All this is as simple as subscribing to the company newsletter! The subscription emails keep you up to date on the latest happenings and details at the store. The subscription option is also free and flexible enough that you can unsubscribe whenever you want.

To gain the benefit of this feature, you may enter your email address where the page prompts you to. To become a subscriber, click here. Additionally, the company Newsroom Announcementsprovide timely information updates about the brand.

Overall, Walmart Canada has taken strides to make itself available at all touch points to its customers. If you are looking to reach out to the brand with concerns about your retail experiences, then you will find this brand to be very approachable and easy to speak to.

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3 reviews

  1. Since customer service was outsourced to India, “customer service” is a sham. The call center staff in India have no authority to do anything to make problems right. Requests to escalate result in promised calls (from supervisors) which never come. I have had multiple interactions in the past year, all negative. Grocery “customer appreciation” coupons that do not work. Orders never shipped from 3rd-party vendors in China, and Walmart call-center minions repeatedly avoid refunding my money. Refusal to escalate to senior staff with authority to solve more complex problems. Pretending to work on my problem without actually doing anything. Very, very disappointing,

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  2. I could not hear or understand the person at the Walmart call center. Her Indian accent as well as her low pitched and rapid talking did not convince me she understand what I was asking. I was trying to cancel an online order that could not be cancelled on the Walmart website. POOR SERVICE WALMART

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  3. I ordered an Orbitrek X2 2-in-1 Elliptical and Stepper Trainer from Walmart. It was shipped as far as Timmins and then it was returned and a refund was issued. I did not ask for this item to be returned. Now I am been issued a refund. Why was my shipment item returned without my request? Larger items are shipped here all of the time.

    Mary Brandon

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