Visions Electronics customer care and support service

Visions Electronics is a renowned name in the electronics industry. The company was founded in 1981, and since then, it has strived to become the best in the electronics business.

Founded by Rick and Jean Stewart, Visions Electronics started its journey with a single store in North East Calgary. Visions Electronics has successfully expanded to 43 locations throughout Canada and is home to more than 1,000 employees.

With retail stores in Ontario, Alberta, Manitoba, and other locations, Visions Electronics hopes to uphold its reputation and provide its customers with the best electronic products in Canada.

The company values its customers like no other and offers them incredible discounts, seasonal deals, beneficial offers, rewards, and so much more. It offers exemplary customer support through its official website.

Here’s how Visions Electronics offers dedicated support to its customers.

Contact Visions Electronics

Visions Electronics has a helpful “contacts us” webpage that allows you to reach out to the company in multiple ways. For instance, if you have a query, suggestion, or concern that you’d like to share with Visions electronics’ customer service team, you can do so by creating a ticket on the website.

Simply click on the “create a customer service ticket” tab, and the website will direct you to a form that you can fill by entering your email address, detailing your concern or query, and selecting between the retail and online customer service teams.

Alternatively, if you have specific online and retail queries, you can contact the customer service representatives on:

  • 1-888-855-9855.

Here are the hours of operation:

  • Monday to Friday: 8:30 am to 5:00 pm (Mountain Time); Saturday, Sunday, and Statutory Holidays: Closed.

Find a Retail Store

Visions Electronics has a super helpful store locator webpage that enables you to find a retail store in your vicinity. It has all the store locations in every city. All you have to do is scroll down the page to find the closest location and click on it.

The webpage will reveal a drop-down bar that displays all the stores in your chosen location with pertinent details about them, such as their hours of operation, contact information, and location.

Social Media Platforms

Visions Electronics has a buys presence on the following social media platforms:

The company posts and engages with its followers quite regularly on these platforms. You can also follow it to stay updated on current discounts, offers, deals, company news, product launches, and more.

Visions Electronics also holds regular contests on its social media platforms that you can partake in to win different goodies. You can also engage with its followers and reach out to the company by commenting on its posts. You can also contact its social media representatives via tweets, posts, direct messages, mentions, and more.

Career Opportunity

If you’d like to work for Visions Electronics, you can send the company your resume with a cover letter at:

The HR of Visions Electronics will get back to you with their response as quickly as possible. You can also visit the helpful careers webpage to learn about all the job openings in detail and determine what it would be like to work at Visions Electronics.

View All the Deals

Visions Electronics has a dedicated webpage for deals where it highlights all the deals and offers you can avail on the platform. You can sort and filter the deals by price, popularity, brand, and savings. You can also view the deal categories on the left-hand side of your screen.

These categories include:


Visions Electronics also has a webpage for all its flyers. You can visit the page to view its flyers to find more in-store deals and offers that you can benefit from and learn about their expiration dates.


Visions Electronics wants to reward its customers in whatever capacity possible. In this stride, the company also has a rewards page on its website that details all the ways in which you can benefit from the company as its loyal customer.

You can learn more about these rewards by signing up on the platform and becoming eligible for the rewards. Some of the rewards you stand to receive are a two-year bonus warranty on televisions, a 30-day additional warranty on all other products, 30-days additional price protection, exclusive reward offers, seasonal offers, and more.

B2B Contact Information

If you’re a business looking for a competitive quotation from the company, you can reach out to Visions Electronics via email or call its representatives.

Depending on the province you live in, you can email the company or call on:

Customer Satisfaction Guarantee

Visions Electronics has a comprehensive customer satisfaction guarantee webpage that you can access to learn more about the company’s return policy, defective product returns, damaged shipment reporting, and other issues that you might face.

Lowest Price Guarantee

Visions Electronics also has a lowest price guarantee webpage that essentially details the company’s commitment to offering the lowest prices in Canada.

If you can find a competitor that sells the same product at a legitimately lower price, Visions Electronics will beat that price by 15%. The page details the documents and information you will have to provide to the company to avail this service.

The Bottom Line

Visions Electronics is committed to providing its customers with exceptional support and service through its official website, social media platforms, and contact number. You can also reach out to its support staff by email.

The company also rewards its customers with innumerable discounts, deals, seasonal offers, and contests that you can find out about and partake in on social media.

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