USPS customer care and support service

US Postal Service, commonly referred to as U.S. Postal Service, is the sole delivery service that reaches every single address in the country – 160 million Post Office Boxes, businesses, and residences.

USPS doesn’t get any tax dollars to cover its operating expenses. Instead, it depends on the revenue generated by the sale of products, services, and postage to finance its operations.

With over 34,000 retail locations and one of the most often visited websites in the federal government, USPS has reported yearly revenue of over $71 billion and delivers almost 50 percent of the world’s mail. It has over 630,000 employees, which makes it one of the US’s biggest employers. Along with that, they have the world’s most extensive computer networks.

USPS’s continuous improvement efforts and strategic initiatives are driven by the following goals:

  • Offer a top-class customer experience
  • Empower, engage, and equip employees
  • Innovate rapidly to provide value
  • Invest resources in its future platforms
  • Support the regulatory and legislative change to allow its vision to come to life.

What Does USPS Do?

USPS delivers more than just mail. Here is a list of things that USPS does:

  1. Strategic Planning – The Office of Strategic Planning assists the senior management and the Postmaster General and senior management in evaluating the Postal Service’s future.
  2. Business Services – USPS works with several other businesses such as licensing businesses, suppliers, and mailer resources.
  3. Government Services – From taking passport photos to delivering ballot overseas and distributing tax forms, USPS moves government services.
  4. Social Responsibility – USPS has several community-minded programs to instill community spirit while educating and supporting meaningful causes.

Email USPS

USPS has an email page for local shipments only (sent inside the US only). To get information regarding mail sent internationally (outbound or inbound), you can visit their International Inquiry Page to initiate an inquiry.

Find A Post Office

USPS provides services at locations other than a Post Office. To find a location nearest to you, all you have to do is go to their Find USPS Locations pages, enter your City and State, or ZIP code, the type of location you are searching for (such as Post Office, Collection Boxes, Self-Service kiosks, etc.), and the range within which you want it.

Once you enter the required details, you can click on a location to see what time it opens, when it closes, and the services it provides.

Call USPS Customer Care Center

You can easily connect with the USPS customer care center to help resolve any problems you’re facing.

  • 1-800-275-8777

Operating Hours:

  • Monday to Friday: 8 AM to 8 30 PM ET
  • Saturday: 8 AM to 6 PM ET

Individuals who are deaf-blind, hard of hearing, deaf, or suffer from speech impairments can get in touch with USPS via Federal Relays TTY services. Here is a list of toll-free numbers you can use to connect with the Federal Relay:

  • 1 (800) 877-8339 – TTY/ASCII for individuals with speech and hearing impairments
  • 1 (800) 845-6136 – for individuals with speech and hearing impairments who wish to communicate solely in Spanish
  • 1 (866) 377-8642 – for individuals who have speech impairments but can hear properly.

USPS Technical Support

USPS has a technical support team to help you if a form or website application doesn’t work like it’s supposed to. If you face problems using any of the following features, you can simply call USPS on the number given below.

  • 1 (800) 344-7779

Informed Delivery Support

If you need assistance with your Informed Delivery Service, you can simply email Informed Delivery User Support.

Local and International USPS Tracking

To find out your parcel’s latest status, simply enter your tracking number in any search box on USPS’s website.

If you wish to speak to a USPS representative regarding another problem with your parcel, you can call them at:

  • 1 (800) 222-1811.

USPS Frequently Asked Questions

You can find tips, answers, and troubleshooting guidelines based on USPS’s most frequently viewed topics on the FAQs page.

You can even type in any other topic in the search bar to find answers related to it.

USPS Social Media

USPS is also quite active on social media and frequently posts about its services, initiatives, along with informative messages, aesthetic images of its post offices, etc. Not only that, but they also provide guidelines on how to address envelopes, warning messages regarding common scams, and much more.

You can even get in touch with them via their social media handles if you want to ask any questions or give any feedback, and they will get back to you at their earliest.

You can follow USPS on the following social media platforms:

Careers at USPS

USPS is the second-largest employer in the US. They have specific programs for fresh graduates and skills matching for applicants with military experience.

USPS also has an entire webpage dedicated to Careers. If you want to become a part of USPS, you can simply browse through their positions with openings. Some of the current vacant positions include Rural Carrier Associate, City Carrier Assistant, Operations Industrial Engineer, Tractor-Trailer Operator, etc.

Last Few Words

USPS is a Postal Service based in the US and offers international mail service to Canada, Mexico, and several other locations. This article provided information about the different ways in which you can get in touch with the organization’s customer support team. You can send them an email, call them, or drop a message on their social media platforms, and they will get back to you at the earliest.

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