Square One Insurance customer care and support service

Choosing the right home insurance company is not an easy task. You have to consider a number of factors before you choose one company and trust them with your home insurance. When it comes to home insurance in Canada, the first company that comes to the mind of the customers is Square One Insurance Services.

Square One Insurance Services is a leading insurance company in Canada. Currently serving Alberta, British Columbia, Manitoba, Arizona, Nevada, Oregon, Ontario and Saskatchewan, it offers affordable and personalized home insurance to Canadians.

Founded on January 5, 2011, the main goal of the company was to provide Canadians better home insurance opportunities. The team of experts noticed that while all other fields of insurance have evolved, home insurance was still following the same principles as the 1970s. This led them to open up a new company, dedicated to serving home insurance needs. And, they haven’t looked back ever since.

The company went on to make new home insurance systems as opposed to the antiquated ones. These new systems were able to meet the needs of home insurance customers better.

Furthermore, with the addition of personalized home insurance plans, they have become the top choice of Canadians looking for home insurance.

Do you want to get in touch with the Square One customer service?

This article provides a comprehensive account of the company’s customer support services and contact information for its customers.

Contact Via Phone

To keep things simple and easy, customer service at Square One can be contacted via phone. You can make changes to your insurance policy, get quotes or report claims simply by dialing their toll-free number.


If you want to get in touch with a local customer service representative of your area, you can also call one of their local numbers.

The sales and service team of Square One is available Monday to Saturday from 6:30 am to 6:30 pm. If there is an emergency, you can always get in touch with the emergency claims department that works 24 hours a day.

Contact Via Mail

If you want to send a mail to Square One, here is the mailing address of their Head Office:

Square One Insurance Services
650 West Georgia Street, Suite 1410
Vancouver, British Columbia V6B 4N8

All the mail must be directed to the Head Office even if you have any questions or concerns about a particular regional office.

Contact Via Fax

If you prefer sharing or requesting documents via fax, then you can fax at 1.855.331.6935.

Contact Via Email

You can email your requests and concerns to Square One customer service and someone from the customer service department will get back to you as soon as possible.

Company Directory

Do you want to get in touch with someone specific who works at Square One?

If yes, then you can get all the information you need from the company directory. Just dial 1.855.331.6933 and dial your desired person’s extension. You can also email them directly at their email address.

You can also get the contact information of the company’s president and vice presidents in the company directory.

Get an Online Quote

It is easy to get an online quote for your home insurance from Square One. All you have to do is enter your email address here and experts will get back to you with a quote in 5 minutes. You can also call 1.855.331.6933 and talk to a customer service representative for a quote.

Frequently Asked Questions

To make things simpler and easier for its customers, Square One Insurance Services offers a complete webpage dedicated to answering frequently asked questions of their customers. Resource Centres have dedicated question/answer sections for different categories.

You can simply click on the category you want to know about and you will get answers to all your questions here. If you have some questions that aren’t answered here, you can always get in touch with the customer service representatives of the company by calling 1.855.331.6933.

Get Comparison Quote

Do you want to compare your current home insurance plan with Square One’s home insurance plans? The company offers a simple to use comparison quote feature on their website that allows you to compare insurance plans easily.

Service Concerns

Do you have any complaints or concerns about the service of Square One?

If yes, then you can always voice your concerns with the team management. They try their best to resolve these concerns as soon as they can.

You can raise your concern directly with the person you are dealing with. If they are unable to resolve it, the matter is taken to the manager who, in most cases, will be able to resolve the matter there and then.

If the issue is still unresolved, you can speak with the Divisional Head. Here’s the contact information:

For Policy & Service

Jas Sandhu

1.855.331.6933 ext. 106


For Billing &Operations

Kristina Wheeler

1.855.331.6933 ext. 104


For Claims

Rena Novotny

1.855.331.6933 ext. 129


If your issue remains unresolved, you can take the matter up to the ombudsperson. Email your concerns and complaints in detail or mail them in writing at the following address:

Square One Insurance Services
650 West Georgia Street, Suite 1410
Vancouver, British Columbia
V6B 4N8

Connect Via Social Media

Square One Insurance Service is also active across different social media channels. You can get the latest information about the company and their services by following them on their social media accounts. They are available 24 hours a day and 7 days a week on their social media channels.

Follow them on Facebook, Twitter, Google+, YouTube and LinkedIn and stay updated.

Square One Insurance Services is the top choice of Canadians looking for affordable and personalized home insurance plans. Get in touch with their customer service representatives for all your concerns, complaints and queries. The company is focused on providing immaculate customer service experience and customer satisfaction.

Customer care reviews
Average Rating
No ratings yet.

No ratings yet.

Review the Square One Insurance customer service

Share your experience with Square One Insurance customer support. Your email address will not be published. Required fields are marked *