Rexall is one of Canada’s oldest and most respected pharmacy chains. The story of this company began way back in 1904 when Rexall was a part of the larger United Drug Company.
The staff working at what would later be called Rexall quickly distinguished themselves with their high-quality pharmaceutical products. Generations of Canadians have trusted this pharmacy with all of their medicinal needs, and a majority of Canadians trust Rexall to this day.
Today, citizens can find either Rexall or Rexall Pharma Plus stores in over 180 communities throughout Canada. Rexall executives estimate that they operate around 450 stores and employ well over 8,600 people at these pharmacy locations.
In addition to filling out patients’ prescriptions, Rexall offers a wide variety of services and products such as flu shots, allergy medication, and digestive health supplements. The Rexall Pharmacy Group is officially owned by McKesson Corporation.
There’s a great deal of information on Rexall floating around the World Wide Web. Below, we’ve compiled some of the best links to help you understand more about this company’s services and how to get in contact with Rexall’s friendly staff.
Rexall customer service
People who use Rexall for their pharmaceutical needs should know how to get in touch with the company. Luckily for Rexall customers, this pharmacy has one of the best Customer Care divisions in the industry.
To reach Rexall’s main customer feedback center, use this number:
- (877) 378-4100.
This toll-free hotline is open Monday through Friday from 9AM-5PM. If you have a less specific question to ask about this company, Rexall recommends using this second toll-free number:
- (866) 323-9695.
Explore Rexall website
Here you’ll find all the information you need on getting into contact with Rexall’s Customer Care division. In addition to telephone numbers, you’ll also find a link to Rexall’s careers page, the address for Rexall’s main headquarters, and info on Rexall’s accessibility standards.
The easiest way to find a Rexall location near you is to use this official “Store Locator” tool. After you type in your home address or postal code, a bunch of Rexall locations will appear on the map. As you scroll down, you can take a look at more detailed information on each Rexall store, including the store’s local telephone number, hours of operation, and fax number.
On this Rexall “Help” page, you’ll find some of the most frequently asked questions and answers. This webpage includes even more information about Rexall’s new services and even more ways to contact Rexall’s staff.
This webpage will give you all the details on how Rexall’s mobile app can make your pharmacy experience more convenient. Customers interested in downloading this free app will find the appropriate link to download it on this page. Rexall’s app can be found on Google Play and in Apple’s App Store.
You can send a physical letter to Rexall by using this address:
Rexall Pharmacy Group Ltd.
5965 Coopers Avenue
Mississauga, ON L4Z 1R9
If you feel so inclined, you can call this headquarters using the number:
- (905) 502-5965.
Rexall on social networks
Social media fans have many options for keeping in touch with Rexall. Facebook users can take a peek at Rexall’s profile using this URL. Rexall tweets on this Twitter feed. People who use Instagram can follow Rexall using this link.
Almost every company nowadays has its own YouTube page, and Rexall is no exception. On this YouTube page, you’ll find tips and quality information on company news, health, and even beauty.
I had a wonderful experience at South dale Rex all in Winnipeg.35 Lakewood Blvd.The staff were helpful, kind.The young gentleman that served me named Dimitri was excellent. I have had him serve me another time and what a gentle caring employee.He deserves to be recognized and awarded.
I would like to recognize Lynette Lee the pharmacist at the 6045 Creditview Rd Rexall store in Mississauga. Lynette personifies customer service and is a general caring and compassionate pharmacist/person. She is always pleasant and treats me with genuine concern as a customer and human being. I often need assistance with my numerous medications that I’m required to take and Lynette always has the time and patience to address my questions and concerns. During the Covid19 crisis, she enquires about my health status and any vaccine issues that she may be able to address for me. Rexall should be proud to have a such a dedicated individual working on their Rexall team. I’m hoping someone on the Rexall Leadership team can take the time to recognize such outstanding performance, during a time when so many have become discourage. Kudos to Lynette.
The service at store 0662 is terrible. Percriptions are never fully filled. Many trips to fill one percription. I have received someone else’s medication on 2 occasions. There are the rudest cashiers I ever dealt with. Only one cashier at all times. Meanwhile the other employees to busy gossiping on floor. I believe they need to clean this place up. I have already transferred my percriptions to Akinheads much better service and they are able to fill all my percriptions at once. Terrible service.
Hello, I have send messages before being king of negative. But now I would like to commend the pharmacists who have helped me with their Kind services; customers-patients are very important. Most of the pharmacist know me by visual even wearing a mask. The female pharmacist spoke to me yesterday and always with courtesy. She helped my navigate with my repeat meds. from my family physician. I will organize a small token for them all, before Christmas. At times when I owed a few pennies, she mentioned to me, you owe nothing with a smile. When I worked in radiology at our local hospital, being told to respond with a light smile, your tone of voice changes, which is so true. Therefore I find that all staff at the Azilda Rexall, have come a long way, with patient-customer service. That is good feed back, and I belong to a Female group only, and our goals are Charity, Unity, Amical, in French Unité, Charité,Amitié.
All in all, I trust their services, and kindness. Thank You, Merci Carmen Labine
Unfortunately their Alliston location is probably their worst location. The pharmacist is very arrogant, rude and uncaring. They never have any of the scripts you require available and tell you that it will take 2 to 3 days to get in. Then when you mention that you are going to call head office they all of a sudden tell you that another customer just cancelled their prescription. Then they also threaten to bar you from coming in to the location ever again. Not very professional and thus unable to recommend this location to anyone.