Realtor.ca customer care and support service

Realtor.ca is the most popular and number one real estate website in Canada. The website features an average of 310,000 properties that users can search through. With such vast outreach, it is the most comprehensive and reliable platform to find real estate in Canada.

The real estate business in Canada traces back to the late 19th century. After the establishment of the first real estate board in 1888, several boards were set up throughout the country in the 20th century.

One such board was the Canadian Real Estate Association (CREA). Realtor.ca operates under the umbrella of CREA that represents more than 130,000 realtors. Realtor.ca has helped generate over 2.7 million leads for realtors in the year 2018.

Realtor.ca Website

The company is like a dream come true for both customers as well as realtors. It provides relevant and reliable information for finding exactly the property that you have been looking for.

The website is accessible for sellers, buyers, and renters. Realtor.ca is also accessible through an app on mobile phones for people on the go.

What Can You Find on Realtor.ca?

Realtor.ca gets over 240 million visits every year. With that kind of website traffic, the company ensures that it caters to visitors with what they are looking for. The website provides listing information for residential, commercial, and rental properties.

You can find real estate through Realtor.ca from Alberta to Quebec and literally anywhere else in Canada. The company can provide relevant and accurate information about a property, at any stage of the purchase.

The website also allows customers to calculate mortgage and connect with local realtors. Social sharing and neighborhood demographics are also available on the website. All this and much more on the website help you find the dream property that you are looking for.

Realtor.ca Customer Support Services

In addition to providing the best real estate solutions, Realtor.ca also provides great customer support. The company ensures that all areas of customer care get their utmost attention.

Buying a home or property is one of the most significant purchases of your life. It is also a big responsibility that involves potential risks. While you might have a limited budget, you probably do not want to compromise on the location and design of the property.

Realtor.ca provides you with a buyers’ roadmap to guide you at every step of the process and make your experience worthwhile.

Here’s an overview of the customer support services of Realtor.ca:

Contact Realtor.ca

The most efficient way to reach out to the company is through the contact page on the website. The contact page allows you to choose a topic from a drop-down list for your query. You can then send your query with your name and email address to the company. You will receive a response from the company within 24 hours at most.

Realtor.ca contact us

The Canadian Real Estate Association operates the Realtor.ca website on behalf of realtors in the country. You can also contact the company through the post at:

The Canadian Real Estate Association
200 Catherine Street, 6th Floor
Ottawa, ON K2P 2K9

The contact page also provides postal addresses of several realtors in all provinces and territories of Canada. You can select a province or territory from the drop-down list to find a realtor of your choice.

The Navigation Bar on the Website

The website has a navigation bar on the homepage to make browsing easier for customers. Following are the sections on the navigation bar to help customers find what they are looking for:

  • Find a Home: to find options by putting in location, price range and the number of beds and baths.
  • Meet a Realtor: to find a realtor by location, name, or office.
  • Mortgage Calculators: to calculate the total mortgage, including the payment, land transfer tax and affordability.
  • Ideas and How-to: to browse through blog posts, to find buyers’ and sellers’ guides and to get commercial resources.
realtor.ca meet a realtor

FAQs

The website also has a section of frequently asked questions. The customers can find quick answers to some general queries in the FAQs. You not only get to learn about the company, but this section also provides answers to queries regarding creating an account and receiving notifications.

Privacy Policy

CREA clearly states its policy about handling personal information from the beginning. The website has a privacy policy page where you can find information about the types of personal information the company collects.

This page also explains how the company uses this information and if they provide to anyone else.

For any concerns regarding any aspect of the privacy policy, you can contact the Chief Privacy Officer (CPO) at:

The Chief Privacy Officer (CPO),
The Canadian Real Estate Association
200 Catherine Street, 6th Floor Ottawa, ON K2P 2K9

Site Map

Realtor.ca also provides a site map on its website. The site map includes every single section/page of the website. You can easily navigate the website by the links provided on this page for each section separately.

Feedback

The company relies on valuable customer feedback to bring improvement in their service. The website has a section for feedback to rate your experience with the company. You can select a topic from the drop-down list and rate the service regarding the specific aspect of the business.

realtor.ca feedback

Conclusion

Realtor.ca is a renowned name in the real estate industry of Canada. The company provides a wide range of options on the website for first-rate customer experience.

Not only can you get guidance about the whole process, but contacting the company is also trouble-free. With the options provided above, you can find the best real estate solutions in Canada at Realtor.ca.

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