The Real Canadian Superstore is often referred to as “the Big Zehrs” because it is basically a larger version of the average Zehrs supermarket. Both the Real Canadian Superstore and Zehrs are owned by Loblaw Companies, so they all carry about the same products at the same prices. The main difference between the Superstore and other supermarkets, including Zehrs, is that it has everything.
There is a huge supermarket section with fresh produce, meats, cheeses, seafood and more. Plus, there is a huge retail section with clothing, hardware, electronics, etc. Many outlets also feature a GoodLife Fitness centre, pharmacy, gas bar and walk-in medical clinic. The brand originated in western Canada and expanded east in an attempt to ward off the infiltration of stores like Wal-Mart. The head office is now located in Brampton, Ontario.
Real Canadian Superstore customer service
To provide the best and most relevant customer service, the first thing you are asked when you visit the Superstore website is your location. Although the headquarters is in Ontario, each province has its own phone numbers and addresses for you to contact – the closer they are to the customer, the better service they can provide.
When you have questions, the FAQ section is always the best place to start. There is a good chance that you are not the first person with this question, plus the company anticipates many questions and fills the FAQ with answers about their products and services. Of course, speaking to the store manager for urgent inquiries would be your first option. For other inquiries, select the department you wish to contact and then fill out the appropriate form or use the feedback form.
You can call the Customer Relations Centre, toll-free at 1-866-999-9890, Monday to Friday from 8:30 am to 5:30 pm EST or fax anytime to 905-861-2387, long distances charges may apply. Write to the company at:
Loblaw Companies Limited,
1 President’s Choice Circle,
Attention: LCL Customer Relations Centre.
Stock in the retail department is constantly changing. Keep up with the newest arrivals on Facebook. Get great deals, coupons and more on Twitter. Most of the meat, seafood and produce is locally sourced so by joining the online team, you will be able to meet the farmers, tour the farms and see exactly where the food you are eating is coming from.