RBC: problems and outages in real time

RBC Royal Bank has been serving Canadians for over 150 years and is one of the Big Five banks in Canada. They are a full-service bank providing personal and business banking, investing, and wealth management services.

They have over 1600 branches across Canada and are continually expanding their reach. RBC is a publicly traded company on the Toronto Stock Exchange (TSX:RY)

RBC has a long history of helping Canadians with their financial needs and has been consistently ranked as one of the top banks in the country.

In 2019, they were ranked #1 for customer service and received the J.D. Power Award for Best Big Bank in Canada. RBC is also a member of the Co-operative Credit Movement of Canada, which means they are committed to high ethical standards and providing responsible financial solutions.

RBC offers various personal banking services, including chequing and savings accounts, credit cards, mortgages, loans, and insurance. They have products specifically designed for students, new immigrants, seniors, and Indigenous peoples. RBC also offers online banking and a mobile app so you can do your banking anywhere at any time.

For businesses, RBC provides financing, cash management, commercial banking, deposits and payments, credit cards, foreign exchange services, and more. RBC has specialized teams to support small businesses, women entrepreneurs, social enterprises, and agribusinesses.

Overall, RBC Royal Bank is a trusted name in Canadian banking with a long history of providing excellent customer service. They offer a wide range of products and services for personal and business banking needs. If you’re looking for a bank that you can rely on, RBC is a great choice.


RBC Royal Bank has a long and illustrious history, dating back to its founding in Montreal in 1864. Since then, the bank has grown to become one of the largest financial institutions in Canada, with branches across the country.

RBC Royal Bank was founded in Montreal in 1864 under The Merchants Banking Company. The bank quickly became a leading financial institution in Canada, partly thanks to its strong ties to the Montreal business community. In 1900, the bank expanded beyond Montreal by opening a branch in Toronto.

The early 20th century was a period of significant growth for RBC Royal Bank. The bank continued to open new branches across Canada and also began to expand its product offerings. In 1922, RBC became the first Canadian bank to offer installment loans, and in 1928 it launched its first investment fund.

RBC also began to offer banking services to businesses in this period, becoming one of the first banks in Canada to do so.

In the second half of the 20th century, RBC Royal Bank continued to grow and expand its reach at home and abroad. The bank opened branches in several foreign countries, including Bermuda, Jamaica, Trinidad & Tobago, and the Bahamas.

It also began to offer a broader range of financial services, such as insurance, trust services, and investment banking.

Services Offered by RBC

RBC Royal Bank offers various financial services for individuals and businesses in Canada. These include personal banking options such as chequing and savings accounts, credit cards, mortgages, loans, and investment services.

The bank also offers business banking solutions, including commercial loans, cash management services, and foreign exchange services. RBC Royal Bank has a solid online presence and can conduct banking transactions through its website or mobile app. In addition, they have over 1,600 branches and 4,000 ATMs across the country for convenient in-person service.

Service Reliability

Service reliability is crucial for any bank, as customers rely on it to access and manage their finances. Any service disruptions can cause significant inconvenience, potentially preventing customers from making critical financial transactions.

As a customer of RBC Royal Bank, you rely on their services for managing your finances and handling critical financial transactions.

When their services experience outages or disruptions, it can cause significant inconvenience and even financial loss. That’s why it’s crucial for RBC to prioritize service reliability and minimize any interruptions in their services. This page collects updates on service outages so that customers can stay informed and plan accordingly.

By staying aware of potential disruptions, you can protect yourself from any negative impacts on your finances and daily life. RBC’s commitment to service reliability will help ensure a smooth and reliable banking experience for all customers.

Outages map and stats

Have you ever been in a situation where your debit card suddenly stops working, or you can’t access your online banking portal? It can be frustrating, and it’s hard to know the issue. Fortunately, our outage map can help alleviate some of that stress.

This tool geolocates reported outages and displays them on a map, making it easy for customers to see if there are any potential issues in their area. If an outage occurs, customers can better prepare themselves by finding alternative ways to access their funds or conduct banking transactions.

The second chart illustrates the number of outage reports received in 24 hours, comparing today’s numbers with those from the same day last week. The blue line represents the current day’s reports, while the gray line shows the numbers from last week.

This information can be useful for anticipating and preventing future outages. It also highlights the importance of continuously monitoring and addressing issues related to RBC services.

The third chart illustrates the number of reports received by RBC Royal Bank each day since the beginning of the year. This statistic provides insight into any potential pattern or trends in terms of issues encountered by customers.

For example, if there is a spike in reports on certain days, it may suggest that there was a particular problem on those days. On the other hand, a consistent daily number of reports could indicate more widespread or ongoing issues.

Overall, this chart allows users to assess how frequently RBC Royal Bank has faced difficulties throughout the year and can help customers gauge RBC’s performance and quality of service.

Most common problems reported in the last 48 hours

The table below shows RBC customers’ most frequent problems reported in the last 48 hours.

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