Purolator Canada customer support service

Purolator is Canada’s leading parcel, logistics, and freight solutions provider. This team has created one of the most extensive network infrastructures for transporting products within Canada. Founded in 1960, the company has consistently evolved with the advancements in technology to provide top quality services for personal individuals and commercial business. Purolator has a vast amount of systems for consumers to figure out information and communicate. If you experience any problems, you can contact customer support by calling the following numbers.

  • Customer Service Hotline (Toll-free): 1-888-744-7123
  • TTY for the hearing impaired (Toll-free): 1-800-561-7876
  • Technical support (Toll-free): 1-800-459-5599

Purolator does not provide customer service for questions, advice via snail mail. However, customers can check out the following links for customer service help. These links and others that are on their website are updated frequently.

purolatorIndividuals and businesses whom would like to understand how Purolator shipping services work, here are a few links providing detailed information.

In case you still have a few questions, concerns, or simply looking for more information, Purolator have an extensive amount of sources including:

If you would like to send an e-mail to customer service regarding questions, concerns, or suggestions, please feel free to click here. The latter link also directs you to live chat options (available Monday through Friday every week), which include the following departments. (EST stands for Eastern Standard Time.)

Technical Support:

  • English and French agents: 8a.m. – 4:30p.m. (EST)Tracking Inquiries:
  • English agents: 8a.m. – 9p.m. (EST)
  • French agents: 9a.m. – 6p.m. (EST)General Inquiries:
  • English agents: 8a.m. – 9p.m. (EST)
  • French agents: 9a.m. – 6p.m. (EST)

For those who would prefer to see information, leave reviews and/or communicate via social media, here are the official accounts for Purolator.

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