For Canadian grocery shoppers, Provigo is a household name.
Founded in 1968, Provigo is one of the country’s leading grocery chains, with more than 200 stores across Quebec and Ontario. And now, with the company’s online store launch, shopping for groceries has never been more convenient.
Many things set Provigo apart from other grocery stores, but three things, in particular, make it a stand-out choice for Canadian shoppers.
First, Provigo offers competitive prices on both staple and unique items. Second, the store stocks a variety of local and international products. Last but not least, Provigo is constantly innovating to make the shopping experience more convenient for customers.
Maintaining a strong presence in Canada, Provigo has been providing households with affordable groceries for over 40 years. The company started with a single store in Quebec and has since expanded to more than 200 locations across the country. This includes both traditional supermarkets and smaller, convenient Provigo Le Marché locations. The company also offers online ordering and delivery services for added convenience.
With its focus on offering quality products at low prices, it’s no surprise that Provigo has continued to thrive in Canadian markets. As one of the leading grocery retailers in the country, they have solidified their place as a go-to option for many families seeking value and variety in their shopping experience.
Part of providing an impeccable shopping experience to customers is through customer care services. And this is another area where Provigo excels at. If you have any questions, queries, feedback, or concerns you need to discuss with the company, there are multiple ways you can do that.
Provigo FAQ Page
Before attempting to contact the company, it would be a good idea to visit their FAQ page first. Chances are that you will likely find the answer to your concerns here.
The FAQ section contains a wealth of information that can be helpful when you need assistance with something. You can find out everything regarding orders, returns, exchanges, and more.
If you need to speak to a customer service representative, the quickest way to get in touch with them is by calling them. This way, you will directly be able to share your concerns in detail and have your answer in no time. Moreover, the customer service staff will also provide insights into any sales or promotions the company might have at the time.
For Quebec residents, you can reach out to customer support representatives by dialing: (800) 567-8683.
For Ontario residents, the number to dial is (800) 296-2332.
If you need to send a fax to Provigo Canada, their fax number is: (905) 861-2387, and they will be happy to assist you.
It should be noted that you will only be able to get in touch with the customer service staff during their working hours. These are operational from Monday to Friday from 8 am to 9 pm EST and from Saturday to Sunday from 9 am to 5 pm EST.
Luckily, Provigo provides numerous ways for customers to get in touch with them. If you are not comfortable with talking on the phone or don’t have an urgent query, you can fill out their contact form.
Located on their Contact Us page, the comprehensive form allows you to enter your information and your concern or query.
Once done, someone from the customer service staff will quickly get back to you. In the form, you will need to name, email address, and message, then wait for their response to your email.
Provigo Social Media
For the latest information on the company and its deals and promotions, you can also follow Provigo on its social media handles. Provigo has been using social media extensively to create brand awareness, which is why they are quite active on their profiles. They have also embraced user-generated content, frequently sharing photos of customers’ experiences at Provigo stores.
You can follow them on multiple social media profiles, including Instagram and Facebook. They have also embraced user-generated content on these social media profiles, frequently sharing photos of customers’ experiences at Provigo stores.
Therefore, for the latest information on the company, to interact with them in different ways, and to share your customer experience with them, it would be a good idea to get in touch with Provigo on their social media.
Sending Provigo Mail
If for any reason, you have to send Provigo a physical mail, the company also provides an email address for that. You can send it to their office, where they accept mail. However, be sure to send them an email or call them to let them know beforehand about your package.
Their mailing address is as follows:
Corporate Finance, 400 Avenue Ste.
Croix St. Laurent, Québec
They also have another address where you can send them mail. It includes the following:
Loblaw Companies Limited
1 President’s Choice Circle
Brampton, Ontario, L6Y 5S5
Attention: LCL Customer Relations Centre
Provigo has multiple stores throughout Canada. If you are looking for a Provigo near you, you should consider checking out their Store Locator on their website. They have stores in Quebec, Granby, Montreal, and so many other places. You will need to enter your zip or current location, and the website will show you all of the stores in your area.
Not only will you be able to find the ideal store location, but you will also find all of the information regarding it. For example, their operational hours and contact information.
The Bottom Line
Provigo is a company that is committed to providing excellent products and services to its customers. One of the ways they serve their customers is by providing multiple channels to contact them through. If you need to get in touch with their customer service staff, you can call them. This is the quickest and easiest way to contact them.
Other than that, you can also fill out their contact form, and the company will get back to you. Before exploring these options, we recommend you visit their FAQ page. It will likely contain all the information you would be looking for and help you decide what to do next.