Provigo customer care and support service

Provigo is a major grocery store chain in the Francophone province of Québec. With over 300 stores all across the province, it’s safe to say that most Québecois reading this article will have already heard of Provigo. But no matter where you live in Canada, you’ve probably heard of Provigo’s current owner: Loblaw Companies Limited. Officially established in 1969,

Provigo offers a wide variety of products including wines, deli meats, frozen foods, and produce. The people of Québec just love shopping in Provigo’s clean and convenient stores. If you’ve never been to a Provigo store, you just don’t know what shopping is all about!

Provigo supermarkets contact information

Provigo grocery store customer supportThere are two major numbers you can use to call Provigo’s Customer Care division. OK, we lied. These numbers are actually for Loblaw Companies. But, you know, you get what we mean…right? Anyway, here’s the first number for Ontario residents (800) 296-2332. Secondly, we have the number for Québec citizens (800) 567-8683. For those out there with fax machines, you could use this fax number (905) 861-2387. Loblaw’s telephone service is open from 8:30AM – 5:30PM every Monday through Friday.

Need some more Provigo info? Well then, just take a look at our awesome list of links below. Of course, since Provigo is in Québec, many of the sites you’ll see in this article will be in French. But hey, it gives you a good chance to practice that French you took in high school. Let’s see how much you remember. Oh, by the way, you will be graded on your French reading skills afterwards. No pressure.

  • Here’s the “Contact Us” page for Provigo. In addition to information on how to reach this company by telephone, you can also send Provigo an email right from this page by writing a letter on the left-hand side and then clicking the “envoyer” button.
  • Check out Provigo’s FAQ page right here. All the questions you never dared ask a Provigo employee are listed right here. Be bold! Be adventurous! Dare to look up your silly questions.
  • Anyone out there who lives in or near Québec should take a peek at this handy Provigo “Store Locator” page. Simply enter in your home address and you’ll discover where the closest Provigo store is to you. It’s really that simple.
  • Need a new career? Why not try to get involved with Loblaw? It’s a great company. Good benefits. Great job security. Wonderful people. A passion for quality food. Wow! I think I might apply for a job myself. Let’s have a look at this LinkedIn page together, OK? Maybe we could work side by side in the future? Hey…why are you walking away? You like me, right? Hello? HELLO!?

Want to write a letter to Provigo? Awesome! Here’s the address you need to use:

Les Compagnies Loblaw Limitée
1, President’s Choice Circle,
Brampton (Ontario) L6Y 5S5
Attention: Service à la clientèle

Unfortunately, Provigo has no dedicated social media page at this moment. However, you could stay connected to Loblaw Companies Limited on websites like Facebook and Twitter.

Customer care reviews
Average Rating
66.7%
 3.3/5 (6)
 3.3/5 (6)
 3.3/5 (6)
 3.3/5 (6)

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7 reviews

  1. I was an innocent customer with my money in hand and the cashier attempted to gaslight me into an argument pertaining to her having purportedly asked me for the loyalty card. Her argument was irrelevant as it did not make a difference in the present moment when she had asked for the loyalty card; the loyalty card was in my hand in this moment and not in the moments prior. It was also very rude.

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  2. When I tried to return my Labrador bottles for the refund I was told they no longer refund the deposit. They have basically stolen 80$ from me. My family and I will never set foot in a Provigo or Loblaws again.

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  3. I have been buying 2 containers of 2 litres of lactantia lactose milk. I go on Thursday to do my shopping.The expiring date are always in the future. The last 2 weeks I had to put in garbage a container of milk. The milk was bad. This is not the first time it happens but this frequent yes. This was bought at the provigo Saint Jacques in Montreal. This is a waste of more than $13.00. Also the choice of vegetable last week was lack.

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  4. Aujourd’hui, lundi le 8 novembre à 16h30, je suis allée faire mes commissions. À la caisse n.1, j’ai été servie par une femme blonde avec une couette et des lunettes. J’ai pris ma nourriture et j’étais sur le point de rentrer à la maison, quand un homme d’une soixantaine d’années m’a demandé si j’étais religieuse, si j’étais une soeur. J’ai répondu que j’étais musulmane et lui ai demandé si ça lui faisait quelque chose. Lui et la caissière se sont mis à rire de moi. J’ai quitté les lieux, mais j’espère que cette caissière aura des conséquences.

    Today, Monday November 8 at 4:30 p.m., I went to do my errands. At checkout n.1, I was served by a blonde woman with a duvet and glasses. I had my food and was about to go home, when a man in his sixties asked me if I was a nun, if I was a sister. I replied that I was a Muslim and asked her if that did anything to her. He and the cashier laughed at me. I left the premises, but I hope this cashier will have consequences.

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  5. Why aren’t the COVID19 measures respected at the Nun’s Island Provigo? Nobody is paying attention to customers walking in. Many don’t bother washing their hands! There are no more gel pumps at the entrance. They’ve replaced the gel pumps with wet wipes that are not suitable for hand cleaning. There are two sinks but there is either no soap or paper towels most of the time. Customers often try to enter the store by the exit avoiding COVID19 safety measures altogether. Where is the QC? I started shopping at the IGA next door as their COVID19 safety measures are taken seriously.

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  6. To start i enjoy shopping at provigo never had a problem in 30 yes
    Now the provigo situated at st.Laurent near cremazie i was waiting for my turn to recycle cans when one of the employees whom wasn’t wearing a mask told me to wait outside for my turn, I have never reapeat never been asked by any other provigo to do the same ( 15-05-21) plz hoping i don’t see this same type of employee at the provigo mentioned ( hoping this is not company policy)

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  7. Why is it that every time I enter your store located at Morgan and hwy 20 the entrance smells like an unkept public toilet. The stench is disgusting and yesterday I turned around and went to IGA in Ile Perrot. I am not the only one to have this opinion. I have seen other customers facial reaction upon entering or leaving this particular store.

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