Many Canadians choose No Frills Canada when it comes to finding solid discounts. A deep-discount supermarket, No Frills Canada opened its doors in 1978 to an enthusiastic crowd tired of steep inflation ridden prices.
Over the decades, No Frills in Canada has grown stronger, gaining a legion of loyal fans. It has gained a reliable reputation in the retail industry by maintaining its quality of service. By offering customers quality and convenience at affordable prices, No Frills Canada has strengthened its brand.
No Frills Canada offers its customers a little bit of everything— frozen goods, baked goods, beauty products, etc. Lately, it has also expanded its services, offering both private labels and over 2,900 no brand items. Additionally, it has also launched clothing merch to celebrate the love its fans have for the store.
If you are interested in contacting No Frills Canada’s customer support services, then this list will be immensely useful to you. To gain resourceful information on the best way to contact customer support and get the best response from No Frills Canada, continue reading.
For the customer’s convenience, No Frills has a specialized department for handling customer queries, complaints and feedback. Here is how you can contact them.
No Frills in Canada has a fantastic website, which can be used to order your grocery directly from the website. Additionally, the website can also be used to get in touch with the customer support department. The website includes a FAQs section, mailing addresses, phone call numbers and customer feedback form.
To visit the website, click here.
Email and Electronic Communication
If you wish to form any contact with the customer support team at No Frills, you may do so with the online form available on the website.
The form works similar to an email. The form may be used to explain your experiences in the store, on the website, with gift cards, PC express, products, etc.
The form also offers customers flexible options to choose how the support team should contact them. The teams respond either through a phone call or an email. You may also share details about your issues, describe your troubles or leave your comments on the form.
To visit the customer feedback form, click here.
If you want to contact No Frills Canada in an old- fashioned way, you may send in all your queries and feedback through post. It is recommended to write your contact details and the time you prefer to receive the response from No Frills in your letter. This is likely to make the communication between you and the team better.
To post your problems or queries, mail them at the following address:
Loblaw Companies Limited
1 President’s Choice Circle,
Brampton, Ontario, L6y, 555
Attention: LCL Customer Relations Centre.
No Frills Canada has set up specific phone lines for customer queries. Each dedicated number tackles specific problems; hence, it is recommended to contact the correct number for a timely response. The dedicated helplines are:
Customer Relations Centre
You may contact the customer relations centre number for problems related to your purchase experience, refund policies, gift cards, etc. It is recommended to call the phone lines on working days, which are from Monday to Friday only. The operational hours for the phone lines are 8:30 AM to 5:30 PM.
- To call on a toll free number in Ontario, dial 1-800-296-2332
- To call a toll free number in Quebec, dial 1-800-567-8683
For all your queries, comments, feedback or issues related to the PC Express service, dial:
For an immediate response, you can call between 8:00 AM and 12:00 AM Eastern Standard Time from Monday to Sunday.
If you wish to learn more about the policies of the store regarding accessibility, disability and plans, then contact the specific store directly. To learn more about the locations of stores, call the following number:
This number is to provide additional information only and should be treated as such for a seamless customer support experience.
Social Media Pages
You can stay up to date with your favorite store through social media as well. No Frills Canada not only gives deep discounts, but it also gives its loyal fans and customers the chance to get to know them better.
Their active online presence on social media has helped the store to stay trendy and relevant. From their trendiest merch to latest promotional offers, learn everything about No Frills Canada through Facebook, Instagram and Twitter.
Whether you are at the store, happy with what you bought or disappointed with your experience, share everything and tag the brand.
To get better insight on No Frills in Canada, like, follow and share No Frills social media pages by clicking on them below:
Frequently Asked Questions
No Frills believes in a seamless experience, both in-store and online. For this very reason, it has posted the most frequently asked questions on their website.
A quick glimpse through the FAQs section will answer all your queries. The FAQs section covers topics such as return policies, gift cards, information of ‘won’t be beat’, express deliveries, payment options, and much more.
It also includes answers to questions relating to operational hours of the store and the minimum order required for delivery.
To visit the FAQs section, click here.
No Frills Canada encourages customer feedback as it always puts its customers first. Contact them through any of the above-mentioned ways to share your experience and queries.