Nissan customer care and support service

Nissan Motor Company is a Japanese multinational automobile manufacturer headquartered in Nishi-Ku, Yokohama, Japan. It began its establishment almost ninety years ago on December 26, 1933 as Datsuns, the automobile division of Tobata Casting Co., Ltd. When Nissan took over, the companies name was changed to Nissan Motor Co., Ltd. For over ninety years Nissan Motor Company has driven their success by their quality of product, customer service team, and fair financial options.

Nissan Motor Company sells its is the umbrella company of 3 well known car brands: Nissan, Infiniti, and Datsun. While the in-house performance products are commericalized under the name Nismo. Interestingly enough, Nissan is the sixth largest automaker in the World. Trailing behind automakers such a Toyota, General Motors, Volkswagen Group, Hyundai Motor Group, and Ford.

Nissan Canada customer care

nissan-supportThe easiest way to reach the customer service department is to go back to the location in which the vehicle was purchased, or where the last service was performed. The customer service team will have all the information on file to help work with their customers in order to come up with a proper solution to an issue.

However, if going to the location that was recently visited is not an option, or an item was purchased through their online store there are other ways to contact their customer service support team. You can reach their customer service website.

If you are trying to reach Nissan’s customer service team, their hours are:

8:00 a.m. – 5:00 p.m.
Monday through Friday

During that time you can either stop into a dealership or you can give them a call with the contact information listed below:

If an individual were to e-mail their customer support team it is important to include “Attention: Consumer Support” somewhere in the e-mail title so that they respond to all e-mails in a timely fashion.

Alternatively, if you have any questions or concerns about your current Nissan, you can write to:

Nissan Canada inc.
5290 Orbitor Drive
Mississauga, ON
L4W 4Z5

If you have questions or concerns about a lease or loan with Nissan Canada Financial Services Inc, then you can call the 1-800-268-0764 (for West Canada customers), 1-800-268-6499 (for East Canada customers) or send a fax to 1-800-265-0835 or write to [email protected]. Alternatively, you can send a letter to:

Nissan Canada Financial Services Inc.
5290 Orbitor Drive
Mississauga, ON
L4W 4Z5

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  1. Very upset with the poor service we received from the Nissan Dealership in Amherst, NS. We have a 2017 Pathfinder was just diagnosed with defective CVT Cooler. Was told that a replacement part was on backorder and ?? When an OEM part would be available (approx $900 for part alone) was suggested could be as long as months for a part to become available. So basically we have a 51k vehicle that is useless and dealer would not even assist to try and locate a replacement part to install. It took me a week to source a replacement part and when I called the dealer to try and schedule an appointment to have the part (that I ended up sourcing myself at less than half the price I was quoted from the dealer) was told that “were pretty busy right now installing summer tire change over and that they would get my vehicle in in about 2 to 3 weeks. Also knowing that this vehicle was needed daily for work purposes. The end result is we will be taking our vehicle to another local dealer (who will repair our truck within 3 business days) we will be trading in our vehicle and upgrading to a newer model year with a warrantee however we will NOT be doing any future business with either the local dealership nor Nissan in the future. The uncaring, unsympathetic attitude we received at the hands of your local dealer are enough to leave a permanent negative impression on my spouse and I. We will certainly let our displeasure be known to our associates.

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