Logitech has been making excellent products for its users for nearly 4 decades now. Their products are affordable and are of great build-quality.
Logitech also has various customer services support so that they can stay connected with their customers. Their support page on their website has various options including a community forum.
Logitech is a Swiss electronics company that manufactures computer peripherals.
Their products include mice, keyboards, headsets, earphones, webcams, speakers, remotes, tablet and mobile accessories, and gaming devices.
Here’s an overview of the customer support services Logitech offers.
Logitech Website Customer Support Services
Logitech has a range of customer support services that include options to interact with the community. Here’s a quick overview of the Logitech support page.
Logitech Support Page
The main support page for Logitech has a search bar, allowing you to search for whatever issues you may be experiencing.
This makes it easy for you to navigate through the page and find exactly what you’re looking for. However, if you’re fully sure what your product’s problem is, you can browse through their support page and find the relevant content.
Just below the search bar on the Logitech support page, there is a link for the Downloads page.
On the Downloads page, you can download the latest updates for your Logitech product.
Logitech FAQs
Below the link to the Downloads page on the Logitech support page, there are 2 categories for FAQs.
The 2 categories are Popular FAQs and Product FAQs. Each of these categories has a list of articles that you can read on different topics related to the categories.
The Popular FAQs has articles on connectivity issues you may face with your Logitech product, a guide on how to use the Firmware Update Tool, and other Logitech Software on macOS.
On the other hand, the Product FAQs category includes articles on problems you may experience with Logitech products. These products include Logitech’s gaming headset, keyboards, or mice. Therefore, in the Products FAQs category, there are articles that address some common problems with their products.
For example, the article on faulty keyboard and mice buttons outlines some of the possible causes for the problem, the symptoms that indicate that the product is faulty, and possible solutions for the problem.
Find Your Product
There is a section called Find Your Product on the main Logitech support page.
In this section, there are 8 categories for the products Logitech creates and sells. These include various products that include keyboards, mice, headphones and earphones, speakers and other sound devices, webcams, mobile accessories, and gaming devices.
If you click on any one of the categories, you will be redirected to a page with a list of Logitech products under that category.
Each of the products has the exact model number present so that you can find your product with ease. If you click on a product, you will find a soft copy of a setup guide for that product.
This is especially useful for customers who have misplaced the hard copy they received with their product.
Logitech Contact Us Page
Logitech has a dedicated Contact Us page.
Here, you can select the exact product model with the simple selection tool on the website. This step is not mandatory but it will allow the Logitech customer support representative to know which product you’re facing a problem with.
After this step, you are given a dialogue box in which you can describe the issue that you’re facing.
After you submit a detailed summary of your problem, a customer services representative will respond to you as soon as possible.
On the Logitech Contact Us page, there is a subsection called Other Support Channels. Clicking on the Contact by Phone link will take you to a page with various contact numbers for Logitech.
On this page, there are different subcategories with contact details for each product category. Here are the contact details for each of their product categories.
Support – Main
Contact Number: +1 866-934-5644
Timings: Monday to Friday from 6:00 a.m. to 6:00 p.m. (PT)
Video Collaboration Support
Contact Number: +1-800-811-0106
Timings: Monday to Friday from 6:00 a.m. to 6:00 p.m. (PST)
Circle Home Security Camera
Contact Number: +1 866-601-5644
Timings: Monday to Friday from 8:00 a.m. to 6:00 p.m. (PT)
Squeezebox and Slim Devices
Contact Number: +1 877-887-8889 (Toll-free contact number in North America)
Contact Number: +1 646-454-3237 (This contact number is not toll-free)
Timings: Monday to Friday from 6:00 a.m. to 7:00 p.m. (PT)
Alert and WiLife Digital Security Cameras
Contact Number: +1 888-469-4543
Contact Number: +1 800-406-4966 (This number is only for questions on WiLife Platimum & Billing)
Timings: Monday to Friday from 6:00 a.m. to 7:00 p.m. (PT)
Logitech Community Forum
If you can’t find your issue on the Logitech support page, you can try and find answers on the community support forums.
On the Logitech Community Forum, you’ll find 9 different topics with posts within each of those topics.
You can make a post about whatever issue you’re facing and wait for another user to respond to your post. This is a great way to interact with the community and solve problems together.
If you don’t want to post on any of the forums, you can read posts by other users and see what the community says about that.
A community support forum offers consumers greater options when finding a solution to their problem with a particular product.
Logitech Chat
There is a chat option on the right corner of the Logitech support page. Here, you can directly chat with a Logitech representative and ask them details about the problem you’re facing with a Logitech product.
Logitech on Social Media
Logitech stays connected with their communities with social media pages on major platforms including Twitter, Instagram, and Facebook.
Here, you can receive the latest updates on the brand and its products. You can also message any of the social media pages and ask them about details about their products.
Social media posts are another good way to engage with the community. You can post and read comments and learn potential solutions to your problems with any Logitech product.
Stay In Touch with Logitech
Since the 80s, Logitech has been manufacturing great products for users across the globe. Excellent products along with various customer support options have made the Swiss brand a popular one in the electronics industry.
