LensCrafters was founded only a few decades ago, but in that short span of time it has become a major force in the North American eyewear industry. Founded in 1983 by E. Dean Butler, LensCrafters was the first eye care chain in the business that promised its customers “crafted glasses in an hour.” Today, guests can also meet with a certified optometrist in almost every LensCrafters site and get an eye exam.
There are now around 850 store locations across the USA, Canada, Hong Kong, and even in Puerto Rico. LensCrafters is officially a subsidiary of the Milan-based Luxottica Group. Luxottica also owns Pearle Vision and Sunglass Hut International, which makes it the largest eye care company on earth.
LensCrafters customers support
LensCrafters has a dedicated Customer Service division ready to help customers with various questions, comments, and complaints. This company’s main toll-free number is (877) 753-6727. This Customer Service department is open Monday through Friday 8AM-8PM and Saturday through Sunday 9AM-6PM.
There’s a lot more information on LensCrafters available on the Internet. We’ve searched all over the World Wide Web for the most helpful websites about LensCrafters. Below are the websites we’ve discovered.
- Here’s LensCrafters’ official “Contact Information” page. In addition to telephone numbers, you’ll find a mailing address, “Live Chat” link, and a link to send LensCrafters an email.
- Since LensCrafters has been in business since the 1980s, they’ve been asked a great many questions. Just take a look at this FAQ page to see if your question has already been answered.
- Want to send an email to LensCrafters right now? Click this URL. After entering in your personal data, you can send a message to LensCrafters by clicking the “Send” button. You should get a response from the company within a few days or weeks.
- Looking for a LensCrafters store near you? If so, then just click on this webpage. On this official “Find a Store” page you’ll be able to enter in your province or postal code to find the closest LensCrafters to your home address. Every location that shows up on the screen will let you know each store’s hours of operation and telephone number.
- LensCrafters’ YouTube page is full of interesting and informative videos. In addition to videos on eye wear, LensCrafters has produced numerous videos on general eye health and safety.
As mentioned above, LensCrafters is actually a subsidiary of Luxottica. If you want to send a handwritten note to LensCrafters, the best place to send it is here:
Luxottica Retail North America, Inc.
4000 Luxottica Place
Mason, OH 45040
You can call this American Luxottica headquarters by using the number (513) 765-6000. If you feel like faxing your number to Luxottica, just use this fax number (513) 765-6249.
LensCrafters is involved on quite a few social media sites. Facebook users can use this website to connect with LensCrafters. People on Twitter can check out LensCrafters’ tweets right here. Instagram lovers can follow LensCrafters on this webpage. And, lastly, LensCrafters’ Pinterest page is located right here.
On October 4th, 2021 I went in for my annual eye exam at the optometrist office next door to the Marlborough Mall LensCrafters, Calgary Alberta Canada. I was just browsing for new eyeware since my prescription changed and I was needing to get progressive lenses. I was interested in a pair of Oakley’s which seemed to work, but was still just shopping around. A LensCrafters staff attended to me and proceeded to inquire information and prescription documents since I just had my check-up I told him I was just looking, but insisted that he could even look up my health coverage if I had a health benefits account that covered prescription eyewear. I told him that I had Sunlife coverage but was only interested in the amount I could claim and would not be immediately be purchasing that day as I wanted to shop around at other places. He said no problem and did check to find that I had upwards in the amound of $450 in coverage. I said thanks and may possibly return. I was surprised and upset to find that on that day LensCrafters processed a claim for glasses that I had not purchased. After contacting them in November 2021 then December 2021 to insist that they reverse the claim made to Sunlife and refund the amount taken, they promised they would. I have since followed up in February of 2022 then again with the store manager in April of 2022 and LensCrafters has yet to reverse the claim and refund the amount taken. Nothing short of insurance fraud and theft incovenincing me of much needed coverage and funds I need to purchase essential eyeware that was absconded from me. Signed Angry and Dissatisfied
I purchased two pair of glasses aug 21/20 in Sarnia lens crafters needless to say was left unsatisfied. I came to find out the glasses I got for readers get put in wrong script in them I feel that I should be accommodated with something for it