The brand name Kellogg’s is synonymous with nutritious and delicious breakfast cereals. The company’s cereals are marketed as the best breakfast options for a balanced diet since they are high in fiber and protein, and low in sugar.
All this information is proudly marketed on their website along with other information that allows visitors to get to know their product better. Before we move on to the customer support services Kellogg’s offers, let’s have a look at the company’s history.
The first ever recipe of Kellogg’s Cornflakes was created by accident. The owner and founder of Kellogg’s, W.K. Kellogg, was trying to make a breakfast granola bar, which resulted in flaked wheat berry. Thus, the greatest breakfast cereal was created!
Founded in 1903, Kellogg’s has been gracing the shelves of superstores for more than a century. In fact, Kellogg’s is the greatest breakfast cereal company in the world. Its products are manufactured in more than 180 countries.
In 2006, Kellogg’s marked its completion of 100 years by introducing the Kellogg’s Special K Bars, which was another one of their greatest products since the Kellogg’s Raisin Bran Bar.
Kellogg’s Customer Support Services
Kellogg’s website offers its visitors the best customer support service! Having a total of 18 brands, each brand has a separate page and section and can be accessed by simply clicking on the name. Following is the list of brands Kellogg’s offers:
- Corn Pops
- Froot Loops
- Just Right
- Kellogg’s Corn Flakes
- Kellogg’s Frosted Flakes
- Rice Krispies
- Rice Krispies Squares
- Special K
- Kellogg’s Two Scoops Raisin Bran
A brand page offers specific recipes and information about all the products in that category.
The customer support services offered on the official website are easy to navigate. You can also click on the “Site Map” at the bottom of the page, which will show you all the services on one page.
The contact page of Kellogg’s provides information about its calling hours. For any other inquiries, you can fill the email form. For media related inquiries, there’s a separate hotline, which is mentioned in the news center section.
Call From Monday to Friday (8:30 A.M. to 4:30 P.M. EST)
The email page provides three forms, which include:
- Product Concern
Each form has different information that needs to be filled out. The form can only be filled by people who are above 18 years of age.
Once you have filled out the information and uploaded the pictures of your defected product, you can opt for the customer satisfaction survey, which will be emailed to you.
Help and FAQs
You will find the FAQs section in the company’s ‘About Us’ section. There are a couple of questions that have already been answered regarding the make of the product, its packaging and its nutritional value.
If you don’t see the question you are seeking the answer to, you can click the “Ask Us a Question” option and email your query to Kellogg’s.
Health & Wellness
Kellogg’s health and wellness page gives visitors information about the health benefits of all the products the company offers. It covers topics such as:
- Get to Know Your Cereal: Benefits of breakfast cereals
- Fantastic Fibres: Breakfast cereal facts
- Goodness of Grains: How grains make a healthy breakfast option
- Let’s Talk Sugar: The value of sugar in cereals
- Power of Protein: The importance of proteins in cereals
- What Makes a Nutritious Breakfast: The importance of the first meal of the day
Kellogg’s news centre page offers information about any products the brand introduces. You can also signup for news alerts to get regular updates on what Kellogg’s is up to.
This page also offers information about the awards and the recognition the brand and its products have received. Lastly, the investor relations tab allows potential partners to find out how Kellogg’s is doing on the market and what investment opportunities they can explore.
Media Contact Hotline
- Call: (905) 290-5416
- Email: email@example.com
The recipe section offers all kinds of recipes using the products Kellogg’s offers. The recipes have been divided into categories so that you can easily find the one that you are looking for.
The categories include:
- Bars and Brownies
- Breads and Muffins
- Desserts and Treats
- Vegetable and Side Dishes
If you are a big fan of Kellogg’s, then as a loyal customer, you deserve discounts on all its products. The company’s promotion page gives information about how a customer can earn their grocery prepaid card, which will allow them to buy Kellogg’s products at a lower price.
The social media pages of Kellogg’s Canada have quite a number of followers. These social media pages include Facebook, Instagram, YouTube and Pinterest.
The former three social media platforms mostly have posts and videos about the latest products and any activities Kellogg’s engages in. The last one offers breakfast recipes, featuring Kellogg’s products. You can also watch sweet and savory recipe videos on YouTube and post about your creation on the public page.
Stay In Touch with Kellogg’s
Being the top breakfast cereal brand in the world, Kellogg’s has certain obligations to its customers. The company goes to great lengths to make sure that its customers are happy and satisfied with the products they offer.
Their website’s navigation system is pretty user-friendly and by providing access to all the pertinent information on the site map page, Kellogg’s does a stellar job with its customer care services. To stay in touch with them, use the methods mentioned above.