KAYAK is an online travel agency and metasearch engine founded and managed by Booking Holdings Inc.
It is an American company headquartered in Stamford, Connecticut, United States but has branches worldwide, including in Canada. The company was established in January 2004 by Steve Hafner (current CEO) and Paul English.
KAYAK aims to make it easy for customers to search for flights, hotels, car rentals, travel guides, and much more, no matter where they are in the world.
KAYAK’s Canadian website is very easy to navigate and use. Using the website, you can easily plan your work trip or vacation. The website provides easy access to personalised deals and essential information about flights, accommodation, car rentals, entertainment and recreation options, etc.
The reason for KAYAK’s success is the company’s dedicated customer support team that helps all customers plan and manage their bookings online. It also helps customers find the information they need as quickly as possible.
You will find the answers to all your travel-related queries on KAYAK’s official website. If you wish to learn more about the company’s customer support services, continue reading this article!
There are numerous ways to reach out to KAYAK’s customer support team.
If you are a Canadian customer, the best way to contact the company is via its website. You can chat with a representative, send your feedback, report a problem, connect via social media, access the help centre, or find your answers in the FAQ section.
This section will show you ways to contact KAYAK’s customer support team via the company’s website.
KAYAK – Help and Support Page
The best way to contact KAYAK is to access the company’s “Help” page. When you visit the webpage, you will find several quick links such as:
Clicking on these links will redirect you to their respective web pages, where you can gather all the essential information you need to plan your trip.
KAYAK’s Frequently-Asked Questions
KAYAK also has a highly detailed FAQ section on its website. You can find this section by scrolling down on the “Help” page.
Whether you have questions about flights, hotels, cars, trips, or your account, you can easily access the FAQ section to find answers. The section also has a search bar where you can enter keywords. The webpage will then show you search results based on those keywords.
Chat with KAYAK
If you wish to chat with a KAYAK customer support representative, you can scroll down on the “Help” page and hit the “Chat” button. This will open a popup box on the bottom right side of your screen. All you need to do is enter your email address and name to start the conversation.
Send Feedback to KAYAK
If you wish to ask questions from the KAYAK support team or send feedback, click on “Give Feedback” at the bottom of the “Help” page.
The website will redirect you to a feedback form where you need to enter/attach:
- Your email address
- Your name (optional)
- Topic
- Message
- Screenshot
Once you submit your message, KAYAK’s support team will review it and get back to you.
Report a Problem
If you ever face a problem while dealing with KAYAK or any of the company’s vendors, you can report this problem by accessing the “Report a Problem” page from the bottom of the “Help” page.
The website will show you a feedback form where you need to enter your details, answer questions, and attach screenshots:
- Your email address
- Your name (optional)
- Topic
- What went wrong?
- Your message
- Screenshot
Connect with KAYAK on Social Media
An additional way to stay connected to KAYAK is via social media. You can find the company on all major social media platforms, such as Facebook, Instagram, and Twitter.
KAYAK’s customer support teams use these platforms to answer customer queries and keep them updated. They also frequently educate customers on social media to make their experience with KAYAK more pleasant.
If you have any questions about KAYAK, you can get in touch with their team on social media.
Create Your KAYAK Account Today
To explore the best travel deals, organize your trip and find affordable flights, hotels, and car rentals, you can create an account with KAYAK. All you have to do is click the “Sign In” tab on the top right side of KAYAK’s homepage.
The website will show you a popup to enter your details to create an account. Once you join KAYAK, you will become an official member!
Final Words
While KAYAK does not have a helpline you can call or an email address you can write to, the company is committed to providing the best customer support services via its website.
You can easily access the company’s “Help” page for quick links, refer to the FAQ section to find the answers to your queries, send feedback, report a problem, and create an account!
