Gearbest customer care and support service

A brand that’s quickly become renowned for its dedication to quality and consumer satisfaction, Gearbest is a wholesale retailer which gives brands like Wal-Mart a run for their money.

Gearbest was developed by its parent company Globalegrow and was established all the way back in 2013. Over the years, the company has evolved and grown to be counted as a separate entity from Globalegrow.

The company has grown on an international level. It now has 10 dedicated online stores for consumers in over Asia, Europe, China and the United States. That’s why it has quickly become a common household name in Canada. Their affordability, quality products and early delivery are all factors which have helped Gearbest quickly become a giant online retailer.

Gearbest takes great pride in working with some of the best and more renowned Chinese brands. Through Gearbest, you can get access around 5,000 suppliers, including top ones like Huawei, Xiaomi and even Lenovo. So, consumers can expect to get nothing but the best when they are shopping with Gearbest.

For consumers who are searching for premium products, Gearbest is the best choice to have. The quality of the products is seconded by Gearbest Canada’s Customer Support Services. Users can expect to have any and all issues addressed immediately and given a satisfactory resolution.

What are Gearbest Canada’s Customer Support Services?

Gearbest Canada has a dedicated area for their consumer’s to get help from. Gearbest Canada’s Customer Support Services are extremely detailed and make sure to cover major areas where consumers can feel any confusion in.

With the right customer support services, businesses can build a lot of trust and loyalty in their consumers as well. That is why they include information about following areas where you can get help on:

Shipping Information

If you want more information regarding Gearbest Canada’s shipping services, you can find it here. They offer details on various subjects related to shipping, including delays and issues, the methods used for delivery, taxes, customs cost and more. Don’t second guess anything. Find out more your shipping, taxes and more here.

My Favourites

Learn more about your favourite products, inventory items and more here. Users will be required to log-in using their Gearbest Canada user ids. Once you log-in, you can then access all your favourites and buy, remove or edit as needed. Saving favourite products also simplifies the log-in experience for you. All you have to do is log-in and you are good to go!

Warranty and Returns

Shopping with Gearbest Canada is meant to be a hassle-free experience. Gearbest improves consumer confidence when shopping with them by offering a number of different product warranties. The warranties can also provide maximum coverage for missing or poor functioning products which acts like a security blanket for both Gearbest and the consumers.

These buffers ensure that all buyers get nothing but the best when they shop with Gearbest.

My Points

Gearbest awards all users with points which are generated with every purchase the consumer makes. This makes the shopping experience more unique. Plus, when you accumulate a particular number of points, you get to enjoy some very special discounts, services and more.

This makes the buying experience extremely profitable!

Payment Methods

You can enjoy a safe and secure shopping experience with Gearbest Canada. With this factor in mind, they offer you some of the safest and most secure payment methods. From PayPal to local credit cards and more, their payment methods are diverse and meant to be in accordance with the needs of their target audience.  

Find out more about it and pick a payment method that you are comfortable with.

FAQ & Support

For general questions regarding Gearbest Canada’s services and more, you can access them in the FAQ & Support section. Gearbest has taken the time to answer some of the most pressing questions you might have. The answers here can help you understand Gearbest and resolve any issues immediately.

With all these services and more, you can use Gearbest Canada’s customer support services without any worries at all!

Should I Download the Gearbest Canada App?

For an easier time, you should download the Gearbest Canada app. The dedicated app makes sure that you don’t have to worry about a single thing. It is available for both the iOS and Android platforms. Downloading the app gives you access to Gearbest’s online store on a global level.

How Can I Get Instant Customer Support with Gearbest Canada?

If you’re even in need of direct assistance, you can make use of Gearbest Canada’s customer support services through their live chat option. For Live chat, all users will have to sign in to their user accounts before they can use the service.

Once you have all your details entered, a representative from the Gearbest Canada’s customer support services team will get in touch with you and help you out.

How Do I Get In Touch With Gearbest Canada Over the Phone?

Prefer to get in touch over the phone? Gearbest Canada has two dedicated lines available for their consumers.

  • 855 666 1888 – Toll free number – For general questions and queries
  • 347 767 3793 – Corporate number – For information relating to branding and merchandising.

Call timings are from 8:30 to 16:30 from Monday to Friday only. Due to the global nature of Gearbest, you can have to deal with more wait times.

What Is the Email Address for Gearbest Canada?

You can also get in touch with Gearbest Canada by getting in touch with them on their support email address:

Response times can vary but you can expect to get a reply in 4 to 5 days. So, try to be a bit patient. If you are looking for an immediate solution, it is better to either call or try to get in touch through the Live Chat option.

Follow Gearbest on Social Media

Interested in staying updated with the latest news from Gearbest Canada? Follow them today on these different social media channels:

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  1. Please before you guys buy from Gearbest think hundred time if you got problems they never help you only wasting your time. I had a problem they never help me just wast my time for four month finally returned only $25 .I paid $ 68 that’s it that the gearbest did to me. please go to buy Amazon fully returned ..

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