Flair Airlines customer care and support service

Flair Airlines is a privately-owned, low-cost Canadian airline. It is headquartered in Edmonton, Alberta. The airlines’ main hub is Edmonton International Airport. It operates scheduled domestic passenger and cargo services in Canada, the United States, and internationally.

Flair Airlines was founded in 2005 as Flair Air. It initially operated scheduled cargo services between Canada and Cuba and was headquartered in British Columbia at the Kelowna International Airport. In 2017, the company changed its name from Flair Air to Flair Airlines, and in 2018, it moved its headquarters to Edmonton.

Today, Flair Airlines travels to and from 28 destinations around the world. It has over 300 employees and offers easy online booking via its website. The airline promotes itself as “Canada’s only independent Ultra Low-Cost Carrier (ULCC)” and has a fleet size of 11.

Flair Airlines’ customer service team has a lot to offer. You will find the answers to almost all your queries by accessing their official website. Continue reading to gather information regarding Flair Airlines’ customer support services.

Flair Airlines understands that time is precious. Hence, the company exceptionally integrated customer support services across various platforms. In this section, we will discuss ways in which you can get in touch with Flair Airlines’ customer support team.

Contact Flair Airlines

You can contact Flair Airlines by clicking the “Contact Us” tab on the top of their homepage. The website will redirect you to their contact page where you can fill out a request form, find phone numbers to get in touch with the company, and read answers to the most frequently asked questions.

Request Form

To send your feedback to Flair Airlines or get help regarding a particular issue, you can fill out a request form on their website. All you need to do is enter your:

  • First name
  • Last name
  • Email address
  • Reservation number (if any)
  • The preferred topic of discussion
  • Comments

Phone Numbers and Email

If you need an urgent response from Flair Airlines and don’t have the time to fill out a request form and wait for a reply, you can send an SMS on:

  • 1-855-936-5656

If you wish to email your query or feedback, you can write to:

You can also get in touch with Canadian Transportation Agency (CTA) by emailing them at:

Or calling them on:

  • 1-888-222-2592.


Like most companies, Flair Airlines also has a comprehensive FAQ section on its “Contact Us” page. The section contains answers to questions that travelers usually ask. If you have general questions about your booking and flight status, the online check-in process, the customer service team, or luggage limits, you can easily find your answers in the FAQ section.

Create and Manage Your Flair Airlines Account

While you don’t need to create an account first to book a flight with Flair Airlines, it is recommended to do so. Creating an account will ensure you stay up to date about all company offers and promotions.

You will also be able to make changes to your booking from your account very easily and get instant mobile alerts and notifications that can be very useful after you book a flight.

Stay Connected to Flair Airlines via Social Media

Last but not the least, Flair Airlines also has a strong social media presence to serve a wider audience and boost customer engagement. If you are a social media enthusiast, you can connect with Flair Airlines via Facebook, Instagram, and Twitter.

The company’s marketing team often posts on these platforms so that you can stay up-to-date! You can comment on these posts or send your queries/feedback via inbox to Flair Airlines’ social media customer support team.

COVID-19 Updates

We live in uncertain times, and due to the COVID-19 pandemic, travel to and from several countries is still restricted. For this reason, Flair Airlines has introduced a detailed section on COVID-19 updates on its website. If you are worried about your safety, want to know if you meet the requirements for travel, or want information about the company’s cancelation policies, you can check this section out before you book your flight.

The Bottom Line

While Flair Airlines still has a long way to go, it has clearly defied all odds being a low-cost carrier in the huge multi-billion dollar air travel industry. When it comes to exceptional customer service and support, Flair Airlines is at the top of the table. The company understands the importance of satisfying all its customers. You can count on it to serve you well whenever you reach out to its customer support team with a query or provide general feedback about its services.

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