Fedex: problems and outages in real time

Have you ever wondered how FedEx became the global powerhouse it is today? It all started with a man named Frederick W. Smith. In 1965, Smith was a 22-year-old Yale University dropout with a big dream and nothing else. But he had an idea that would change the world.

Smith’s vision was to create an overnight delivery service that could ship packages across the country faster and more efficiently than the United States Postal Service. He believed that this new company could fill a void in the market and make a significant impact. Smith borrowed $4 million from investors to make his dream a reality and set to work building his company. 

In order to get his fledgling business off the ground, Smith had to overcome many obstacles. For one, he had to convince skeptical businesses that his service was reliable and worth their money. Then, he had to build a network of support staff and contractors who could help him with the business’s day-to-day operations. Despite these challenges, Smith launched Federal Express—now known simply as FedEx—in 1971. 

Since its humble beginnings, FedEx has come a long way. The company now employs more than 289,000 people worldwide and provides a wide range of services beyond overnight shipping. As technology has evolved, so has FedEx, adapting its business model to meet the changing needs of its customers. 

Recent History

FedEx was founded in 1971 in Little Rock, Arkansas, by Frederick W. Smith. In the 1990s, FedEx continued to grow rapidly. In 1991, it launched its ground delivery service, FedEx Ground. In 1994, it acquired Caliber System Inc., which operated under RPS and provided regional package delivery services in the United States. That same year, FedEx launched its express freight service, FedEx Freight. By 1999, FedEx was delivering 3 million packages per day. 

In 2000, FedEx merged with Kinko’s, a chain of copy and print stores. The merger allowed Kinko’s customers to print documents directly from their computers at any Kinko location and have them shipped overnight by FedEx. Kinko’s was rebranded as FedEx Kinko’s Office and Print Centers. 

In 2005, FedEx made another major acquisition when it bought Tower Group International Ltd., a leading provider of transportation management solutions. This helped further expand FedEx’s reach into the business-to-business market. In 2007, the company dropped “Kinko’s” from its name and became known simply as FedEx Office

Today, FedEx is a global company with over 289,000 employees worldwide. It continues to innovate and change how we ship packages and documents worldwide. With its vast network of facilities and cutting-edge technology, there’s no doubt that FedEx is here to stay.

FedEx’s Presence in Canada

Since its inception in 1971, FedEx has been a global leader in air cargo services. The company has expanded its operations in recent years to include ground shipping and e-commerce solutions. FedEx is one of the world’s most widely recognized brand names.

In Canada, FedEx has a strong presence in business and consumer markets. The company offers a wide range of shipping options for businesses of all sizes, from small businesses to large corporations. For consumers, FedEx provides convenient and affordable shipping options for both online and offline purchases. In addition, the company has an extensive network of retail locations across Canada, making it easy for customers to find a convenient drop-off point for their shipments.

FedEx is a trusted name in shipping, and its Canadian operations are essential to its global business. The company’s commitment to providing quality service and innovative solutions ensures that it will continue to be a leading player in the Canadian shipping market for years to come.

Services Offered by FedEx

FedEx offers a wide range of services in Canada, making it easy to get your shipments where they need to go. Whether you’re sending a small package or a large pallet, FedEx has a shipping solution that’s right for you.

For small packages, FedEx offers Express Shipping and Economy Shipping. Express Shipping is the quickest option, with packages arriving in 1-2 business days. Economy Shipping is more cost-effective, with packages arriving in 2-5 business days. 

For larger shipments, FedEx offers Freight Shipping. This service is available for shipments up to 10,000 kg (22,000 lbs). All these services are available with door-to-door tracking, so you can always know where your shipment is.

In addition to shipping services, FedEx also offers a range of other services in Canada. These include printing and copy services, mailbox rentals, and packaging supplies. With everything under one roof, FedEx makes it easy to take care of your business needs.

Service Reliability

Service reliability is essential for businesses and individuals who rely on shipping and receiving packages. None know this better than the team at FedEx Canada, as FedEx customers in Canada can rely on the company to deliver their packages on time and without incident. 

FedEx’s website and mobile app are two essential tools the company offers its customers. They allow customers to track their shipments, schedule pickups, and find the nearest FedEx locations. However, these services are not perfect, and occasional outages can occur

When this happens, customers can experience a range of problems, from being unable to track their shipments to being unable to schedule pickups. This page provides an overview of FedEx’s website and mobile app outages, as well as how customers can report problems with the service.

Fedex problems and outages: live data

If FedEx’s mobile app and website are currently experiencing outages across Canada, users will be notified via this map. The outages are likely to cause disruptions for customers trying to track their packages or schedule deliveries. 

The second chart illustrates the number of reports received compared to the number of outage reports received on the same day but last week. The data collected here helps give an idea of the general trends for each day, which can be helpful in predicting future patterns.

The third chart on the page shows an apparent increase in the reports received since the start of the year. This information is helpful for FedEx customers because it gives them an idea of how often FedEx had issues this year and helps them to understand when those issues were most likely to occur. 

Additionally, this chart provides transparency for FedEx customers so they can see how the company is doing regarding customer satisfaction.

Most common problems reported in the last 48 hours

The table below shows FedEx customers’ most frequent problems reported in the last 48 hours.

Are you currently experiencing problems with FedEx? Share your thoughts, tips, and frustrations with others using the form below.

Problems with Fedex? Report them here