Emirates Airlines customer care and support service

Emirates is an airline company based in Dubai, United Arab Emirates. It was founded in 1985 under the parent company The Emirates Group, which is a subsidiary of the Investment Corporation of Dubai. It is the largest airline in the Middle East and the fourth largest airline in the world. It runs over 3,600 flights per week from its main hub at Dubai International Airport, and offers flights to over 154 cities in 81 countries across six continents.

The Emirates fleet consists of both Airbus and Boeing wide-body aircraft, and it is one of the industry’s leaders in incorporating new technology and environmentally friendly practices. It recently began incorporating the new Airbus A380 model, the world’s largest passenger aircraft, into its fleet, and is now one of the world’s largest users. It also relies heavily on Boeing 777 models to provide service to its consumers.

Emirates Canada Customer Care Information

Emirates’ Canada branch is dedicated to providing outstanding customer service. If you are located in the U.S., you can reach them by calling +1-800-777-3999, 24 hours a day, 7 days a week for flight information and other customer services. If you are located in Canada, you can contact them by phone at +1-800-777-3999. You can also click on the one of the links shown below to access a variety of different online help services.

Here are some other methods you can use to contact Emirates Canada:

emirates-canada-supportCustomer Service/Flights/General Inquiries:

  • Phone: +1 800 777 3999
    Telephone (TTY): +1 888 320 1576

Car Rental Services: +1 646 895 6126

Tours and Activities Information:

Emirates Canada offers tours through its partner company Get Your Guide.Their contact information is listed below:

  • Phone Number: 855-664-8235 (toll free)
  • Phone Number (for international calls): +49 30 544 459 44 (Phone calls are subject to international charges)

You can also email support@getyourguide.com if you’re making or have made ticket purchases with getyourguide.com. However, getyourguide.com is unable to answer any questions related to other Emirates services.

Travel Insurance

This number can be used for general queries about Emirates, to file a claim, or to make changes to your travel insurance policy. Phone: 1-866-385-4839.

The website links below should be useful in accessing Emirates Canada’s customer care services:

  • Emirates Canada’s general contact page
  • FAQ: Frequently Asked Questions about flights, baggage, online services, check-in, and payment
  • Office Locator: Allows you to find the Emirates office closest to you

The Emirates Canada homepage: Links to book flights, check flight status, and manage your trip reservation)

Their mailing address is:
55 East 59th Street
New York City 10022

They also have an office based in Toronto that can be reached by calling +1-800-777-3999 or on TTY at: +1-888-320-1576. For questions involving Toronto baggage services, call +1-514-392-6656.

You can also follow Emirates on Twitter at @emirates or @EmiratesSupport and like their pages on Google+, LinkedIn, and Facebook.

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