eHarmony customer care and support service

Dating is hard. There’s no other way to put it. Whether you are looking for a long-term serious relationship or even something more casual, it’s hard to find the right person to spend your life or the next few months with.

There’s always that fear of meeting people with strange backgrounds or getting into a relationship where you don’t feel a genuine connection. Moreover, if you don’t have the confidence to make the first move, it gets even harder. You might feel shy in approaching a stranger at a coffee shop or book store or any other place.

However, all this does not mean that you have to suffer for the rest of your life alone. When you are looking to meet someone new, you need a bit of harmony to kick things off, and that’s why you need to check out eHarmony. Established in 2000, eHarmony is different from your average dating apps and websites.

Over the last two decades, the platform has helped form more than 2 million successful relationships. This is because they pay attention to what really matters. Rather than just matching people randomly, eHarmony uses advanced compatibility software to evaluate beforehand how compatible two profiles are. Then, based on that, they help people find their right match.

Now, who doesn’t want their Mr. or Mrs. Right?

Dating does require a bit of confidence and bravery. After all, you are putting yourself out there. Now, this can make you a bit apprehensive, but when you have a dating platform like eHarmony, you need not worry about anything. They take their security and safety very seriously. They make sure to verify each platform to avoid any illegal activity.

Moreover, even if something happens or you are simply confused, you can reach out to eHarmony’s customer support team any time and any way you like. They are always ready to help sort out your concerns and get you matched with the love of your life. Here are all the different ways you can contact eHarmony’s customer support team.

Contact Form

Without bothering to search through their entire website, you can quickly find the option to contact their customer support team. This option takes you to a contact form through which you can report your query or complaint.

If you already have an account on their website, you can log in for more personalized content. Otherwise, you can access this form without logging in as well.

This contact form is not very long either. You just have to enter basic details like your name, email address, and your question. eHarmony’s customer support team is available 24 hours a day, seven days a week, all throughout the year. Therefore, you can expect a reply to your question soon enough.

Email eHarmony

If you have several questions or a lengthy complaint and have to attach some files or pictures as well, you can choose to email eHarmony as well. This way, you can contact them directly from your email and don’t have to bother opening their site, and their reply will come directly to your inbox as well.

Again, their customer support team is always available, so you can expect a reply to your email soon.

Mail eHarmony

Not everyone is comfortable using technology and may want to contact them some other way. In that case, you can always mail eHarmony as well.

Whether it’s a letter or an object or perhaps some other sensitive information, you can mail it to eHarmony’s address without getting worried about any cyber-security attacks.

eHarmony Inc.
P.O. Box 241810
Los Angeles, CA
90024, USA

Help Centre

eHarmony also features a Help Centre on their website through which you can search and sort your query yourself, without having to go through the customer support team. The help centre has several topics with even more sub-topics within them so you can find whatever you’re looking for easily.

However, if you want to save your time even more, you can simply use the search bar and type in your question as well. For instance, if you are curious about their pricing, you can click on the prices and ordering topic. This takes you to another page with several questions related to pricing, such as if eHarmony is free, are there any discounts, etc.

If you can’t find the question or the answer you were looking for, you can then contact the customer support team and they will happily answer all your questions.

Report a Match

Of course, eHarmony can not control or monitor all matches on their platform. So, unfortunately, if you do experience a bad match or face any other problem whilst matching with other profiles, you don’t need to worry. You can simply learn how to report the match on eHarmony’s website.

They will investigate and move forward with the matter from there. While you’re at it, you can also check out eHarmony’s safety tips and other important information they offer their site.

Affiliate Program

If you are not interested in dating or setting up your profile, and instead, wish to join eHarmony’s affiliate program, you can skip the usual customer support channels. They have a dedicated Affiliate program page where you can find all the information you need.

Social Media Profiles

eHarmony is available on social media platforms, such as Instagram. You can follow them for all kinds of dating-related content, such as advice, memes, and even interesting statistics. While this platform is not meant for dealing with customer queries and complaints, you can follow the profile for news and announcements.

Final Thoughts

Dating can be scary when you’re all on your own. However, eHarmony, with its advanced matching software and excellent customer support team, makes sure you are never alone in your dating endeavors. You can browse through their website to learn everything about the service, and if you still have any questions, their customer support is always available to help out.

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