Dodge is an American automobile company founded in 1900 by John and Horace Dodge as Dodge Brothers Company.
Headquartered in Auburn Hills, Michigan, United States, the company is known for its performance cars, vans, pickups, medium and heavy trucks, and sports utility vehicles.
Dodge entered the Canadian market in 1988 with the Dodge Dynasty.
Today, all Dodge models are sold across Canada. The company has an international presence in Asia, Argentina, Brazil, Australia, Mexico, and several countries in Europe.
Dodge is known for its “Seamless Shopping” and “Top-Notch Service,” as proudly claimed on their official website.
All Dodge showrooms in Ontario are accessible through appointments that you can make via their website. You can also shop and buy a vehicle through Dodge Click ‘n Drive from the comfort of your home!
Let’s take a look at customer support services that Dodge Canada provides to its customers and is well reputed for.
- Contact Dodge Canada for Customer Support
- Schedule a Sales Appointment
- Locate a Dealer Near You
- Contact a Dealer
- Find the Right Vehicle for Yourself
- Compare Dodge Canada’s Vehicles
- Apply for Credit at Dodge Canada
- Sign Up for Updatesand Download Brochures
- Get in Touch with Dodge Canada via Social Media
- The Bottom Line
Contact Dodge Canada for Customer Support
Dodge Canada provides a call customer support service for all its existing customers on its Dodge Owners Site.
You can call from Monday to Friday between 8:00 am and 8:00 pm EST, and on Saturday, 9:00am and 5:00pm EST to speak to a customer service representative and gain all the answers you need to the questions you have about your Dodge vehicle.
Alternatively, you can also mail all your queries to Dodge Canada at:
FCA Canada Inc.
Customer Care Centre
P.O. Box 1621
To send an email to Dodge Canada, you need to fill out a form on Dodge Canada’s contact page and provide your customer information, vehicle information, and reason for contacting Dodge.
To request information on new Dodge Canada vehicles, you can call their new vehicle information centre from Monday to Friday between 8:00 am and 8:00 pm EST and on Saturday between 9:00 am and 5:00 pm EST at:
Schedule a Sales Appointment
If you are interested in knowing more about a Dodge vehicle or taking one for a test drive, you can schedule a sales appointment via the Dodge Canada website.
When you click on the “Schedule a Sales Appointment” section under the “Shopping Tools” tab, you will be redirected to a page where you can select a dealer from a list of dealers near you, choose your appointment date and time, and provide your information.
Locate a Dealer Near You
To find a dealer in your area, you can visit the “Find a Dealer” section under the “Shopping Tools” tab on Dodge Canada’s website.
To locate a dealer near you, all you have to do is enter a postal code or a city in the search bar.
The search results will display all the closest dealerships along with their addresses, emails, dealer details, and contact numbers. You can then schedule an appointment with your preferred Dodge dealership from the search results in an instance!
Contact a Dealer
If you don’t wish to schedule an appointment to visit a dealership, you can contact your preferred dealers via phone, email, or SMS/text message.
Visit the dealer contact page by clicking on “Request a Quote” under the “Shopping Tools” tab. Complete your complete information such as name, postal code, phone, and email ID, add your comments in the text box provided, choose 3 dealers from the list of dealers in Canada to send the message to, and hit send!
To chat with a dealer, you can click the “Dealer Chat” icon on the bottom right of the homepage and send in your queries and messages.
Contacting a dealer can help you get a price quote, schedule a test drive, get information about a vehicle or dealership or book an appointment.
Find the Right Vehicle for Yourself
Dodge Canada’s website also allows you to find the right vehicle for yourself without having to visit a dealership or speaking to a representative.
On the “Vehicle Recommender” page under “Shopping Tools,” you can set your weekly budget, desired seating and towing capacity of the vehicle, vehicle capabilities, vehicle features, and vehicle color.
When you press “See Results,” you will be able to see the number of vehicles available in your area within 50, 100, 150, and 200 km of your location. The vehicles displayed will be divided into 4 categories, cars, SUVs, trucks, and vans, for your convenience.
Compare Dodge Canada’s Vehicles
If you wish to compare between vehicles manufactured and sold by Dodge Canada, you can visit the “Compare Vehicle” page under “Shopping Tools,” click on the vehicle you wish to compare, choose the model and make and compare.
Not only can you compare to other vehicles by Dodge, but you can also compare your selected choice with its competitors!
Apply for Credit at Dodge Canada
You can fill out an application for credit on Dodge Canada’s website for vehicle financing. By providing personal information, vehicle, and payment information and entering the data required in the credit application, you can submit your request and get approved for your vehicle purchase in no time!
Sign Up for Updatesand Download Brochures
To get the latest news updates, promotional offers, incentives, and other forms of communication from Dodge Canada, you can sign up via their website by providing your title, name, email, postal code, and vehicle purchase plan.
Tick the checkbox to provide your consent and hit submit to become an exclusive member!
You can also download brochures containing the useful and latest information about your favourite Dodge vehicles, such as interior and exterior details and engine information.
Get in Touch with Dodge Canada via Social Media
Stay connected to Dodge Canada by following them on social media sites. The company actively posts on Twitter, Facebook, Pinterest, and Instagram. They even have a YouTube channel with informative videos about their vehicles and the latest technologies in the automobile industry.
The Bottom Line
Dodge Canada has genuinely set a benchmark for other players in the automotive industry to step up their game by providing top-class customer support services to increase customer satisfaction and loyalty. Trust Dodge Canada to take care of your vehicle needs and answer all your queries!