Disney Movie Club customer care and support service

The ideal place for movie lovers and families, Disney Movie Club, is a membership platform that allows you to enjoy great deals on your favourite movies from Disney Classics, Marvel, 20th Century Movies, Star Wars, and more.

You can buy these movies on both DVD and Blu-ray at discounted rates. You will have access to a wide range of movies that are ideal for watching for families, kids, and even adults. There is truly something for everyone.

But that’s not all; the membership also allows you to enjoy free and exclusive gifts, merchandise, and rewards based on your favourite movie. Throughout the year, you will also get surprise gifts from Disney Movie Club.

You can truly tell that Disney Movie Club cares about you as their consumers because they even provide personalized services just for you, such as in the form of a customized movie library of all your favourite movies and specific recommendations of film you might like.

Join the club and enjoy a myriad of exclusive services. Their goal is to provide you with the best and personalized services, including the department of customer care.

This guide will walk you through all the different ways you can get in touch with a representative from Disney Movie Club in case you have any questions, queries, or complaints.

If you want to get in touch with a customer representative from Disney Movie Club, their official website is the best way to do it. Here, you can learn about their newest offers and features and talk to them directly. The website is designed to assist you with whatever question you may have.

Call Disney Movie Club

The best and quickest way you can get in touch with them with whatever inquiry you may have is to call them on their phone number directly.

This allows you to get assistance from them immediately and have all of your questions answered in real-time. The best part is that they can even walk you through setting up your membership or account on their platform.

You can call them from whichever part of the world you are in. However, kindly note that they have specific operating days and times: Monday to Friday, 8 am to 1 pm Eastern Time

  • 1-888-257-9100

Email Disney Movie Club

Another way to have your questions answered by a representative from Disney Movie Club is to email them. They have a dedicated email address for customer support where you can send in your inquiries, and they will get back to you at their earliest.

You can email them at: DMCContactUs@movieclubinfo.com

Or, if you are situated in Canada, they have a specific customer service email address for Canadian members and customers. This is: DMCContactUsCA@movieclubinfo.com

Make sure that the content of your email is clear, concise, and short. You should also mention your membership account details if you have one, contact information, and related information for their convenience.

Online Resource Page

If you have any concerns or questions, you can visit the Disney Movie Club’s FAQ page, where they answer all the common questions any member or interested customer might have. The page is quite extensive and thorough and is broken down into the following categories for your convenience:

  • Methods of Payment
  • Returns
  • Privacy Policy
  • Cancellation Policy
  • Ordering and Order Status
  • Product Information
  • Featured Movie Title Information
  • Membership and Account Information

It would be best to visit this resource page and go through it to see if your query is being answered before you directly call or email their customer representative.

Learn About Cancelation Policy

You can cancel your membership at Disney Movie Club at any time. To do so, you can reach out to their customer support staff by emailing or calling them. They will then walk you through the cancellation procedure.

You can reach out to them here:

We recommend that you visit the Cancelation policy page from the FAQ section on the Disney Movie Club website. This contains information regarding the cancelation policy and how they reserve the right to cancel your membership if needed.

Learn About Return Policy

If you want to return your product if it is damaged, incorrect, or defective, then you can easily do so by calling them on their number or visiting their help center. The details for both are:

Moreover, it is recommended that you visit their FAQ page before getting in touch with them since it contains all the information relating to their return policy.

Learn About Disney Movie Club Social Media

Disney Movie Club cannot be found on a wide range of social media channels, but they are quite active on the ones that they are present. You can interact with them by commenting on their posts or by sending them a direct message on these handles.

Moreover, you can also follow them on their social media to find out about the latest movie additions, promotions, deals, and more.

You can follow Disney Movie Club on the following social media handles:

The Bottom Line

The customer support services of Disney Movie Club are quite straightforward and extensive. You can reach out to them at any time by dropping them an email, calling them, or messaging them on their social media handles. You can also go to their FAQ page to see whether they have answered your question already and retrieve information on your own.

Unfortunately, they don’t have any live chat feature, which means that you might not have your queries answered in real-time unless you directly call them up.

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