Cash Money Canada customer support service

Established in 1992, CashMoney has helped close to 600,000 Canadians who have needed to utilize short-term cash for personal issues, bills, or simply they were in need for a little financial buffer until their next paycheck.

CashMoney employees are willing to help all customers with the application process. The procedure is relatively quick, and individuals can walk out with their loan within an hour. It is understandable that financial emergency situations occur unbeknownst on a daily basis. This is why many CashMoney locations or open 24 hours a day, 7 days a week.

If you would like to discuss any questions, concerns, and/or you seek advice via phone, you can reach a Cash Money representative at any of the numbers listed below.

Customer Relations:

  • Toll Free Phone: 1-877-857-7805
  • Local Phone: 1-647-559-5496
  • Fax: 1-416-213-1139

Hours of Operations for Customer Relations: Monday through Thursday: 8a.m. – 11p.m. (Eastern Time). Friday: 8a.m. – 8p.m. (Eastern Time). Saturday: 8a.m. – 4p.m. (Eastern Time)

Online Customer Service:

  • Toll Free Phone: 1-877-526-6639
  • Fax: 1-855-493-8101

Call Center Hours:

  • Monday through Friday: – 8p.m. (Eastern Time)
  • Saturday: 8a.m. – 4p.m. (Eastern Time)

Store Customer Service:

  • Phone: 1-866-987-2274

Listed below is the mailing address of CashMoney’s customer relations office. If you would like to send CashMoney a formal document or a letter addressing any questions and/or concerns, direct your mail to the corresponding department.

Customer Relations Mailing Address

Customer Relations
400 Carlingview Drive
Toronto, Ontario, M9W 5X9

For the latest news about Cash Money, you can check out their social media accounts listed here:

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1 Review
  1. KB 3 years ago

    Been trying to contact Customer Service for 4 days now. No e-mail, nothing. I am so extremely frustrated.
    I get the e-mails that say I’ve been approved for a loan, and then never get anything after that. I’ve tried e-mailing Customer Service to inform them that I did not receive the rest of the emails for 3 days now. No response. THE worst customer service!


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