Calgary International Airport customer care and support service

Calgary International Airport, also known as YYC Calgary International Airport, is one of Canada’s best airports located in Calgary, Alberta, Canada.

YYC is considered to be the busiest airport in Alberta and also ranks as the fourth busiest airport in all of Canada. This is accredited to the millions of passengers and hundreds of thousands of aircraft movements that take place every year.

Calgary International Airport is owned and run by Transport Canada; the department within the Canadian Government that is liable for developing policies, regulations , and services of rail, road, marine, and air transportation in Canada.

Considering the ownership, YYC focuses on the requirements of the people by aiming to deliver efficient solutions to them.


YYC offers a bunch of entertaining choices for travelers including hotels, lounges, shopping, dining, and entertainment options to ensure that they have a memorable and worthwhile experience.

The Calgary International Airport tries its best to support travelers in the best possible way by providing efficient services effectively.

The best way to receive customer support from Calgary International Airport is through its official website.

Without further ado, let’s have a look at what Calgary International Airport has to offer to its customers.

Calgary International Airport Customer Support Services

Calgary International Airport aims to offer its customers incredible support by providing them uber-reliable customer services, especially through their website.

Here are a few ways in which you can expect to receive support from the YYC customer support department.

Contact Calgary YYC

Calgary International Airport has a rather supportive Contact Us webpage where you will come across a variety of ways to get in touch with the customer support staff at the airport.

The first option you have is to use the self-service tool provided on their Contact Us webpage. If you need information regarding any concerns, you can scroll through the drop-down box to find it.


If you can’t find the answer to your queries in the drop-down box, you can select the last option exclaiming that your topic isn’t present in the list. Once you click on this, a form will appear.

You will have to fill in your full name, e-mail address, postal or ZIP code, type in your message, and attach any additional documents if you want. After submitting the form, you can expect someone from the customer support team to get back to you via e-mail as quickly as possible.

If your query isn’t satisfied by the self-service tool and you’re looking to get in direct contact with a representative, you can either call the customer support staff directly at:

  • 403 735 1200 (option 8)

or you can call on the Calgary International Airport toll-free number:

  • 1 877 254 7427

Another option for you is to fax them on the following number:

  • 403 735 1281

You can also ask any questions related to your baggage by clicking here.

You can also send your queries through mail at the following address:

The Calgary Airport Authority 
2000 Airport Rd. N.E. 
Calgary, Alberta 
T2E 6W5 

Arrivals and Departures

If you’re looking for your flight’s arrival and departure time, you can find the option to do so on the Calgary International Airport website’s home page.

You will have to enter your flight number, airline, or city for both arrival and departure and let the website fetch the details for you.


Media Centre

The Calgary International Airport also focuses on collaborating with various media outlets.

So, if you’re looking for a way to get in contact with any of the business at YYC, you can do so by visiting its Media Center.

Here are the two main media contacts you can connect with:

The Calgary Airport Authority, Media Contact Line

  • 403 735 5899

Springbank Airport, Airport General Manager

  • 403 286 1494


If you want to remain connected and learn more about the Calgary International Airport, you can do so by following their blog on their main website.

You can access and read blogs on their various categories listed on the right side of their blog page.

Some of their categories include ACCC presentations, Baggage, Milestones, Uncategorized, Videos, and Eat and Shop.

Calgary International Airport Careers

If you’re looking for a job at the Calgary International Airport, you can easily do so on their careers webpage. You can search for any current job openings there might be.

Moreover, you can also sign up for their job alerts by registering yourself on their opportunity page.

Navigate Calgary International Airport

Since the Calgary International Airport is quite huge, you might face problems navigating it.

So, if you are looking to learn more about where you want to go, you can visit the navigate YYC webpage.

This webpage entails a list of places that you can find easily through their maps.

Social Media

The Calgary International Airport has managed to maintain its presence and remain active on almost all popular social networking sites including Facebook, Twitter and Instagram.

Moreover, it has also established itself on LinkedIn and YouTube.

If you are looking for regular updates by YYC, you can follow them on all social media platforms. Here you will be able to receive updates about their flights, activities, and a lot more.

Moreover, these platforms also serve as a great medium to communicate with YYC representatives.

You can also follow Calgary International Airport on LinkedIn for regular job opening and updates. Moreover, you can subscribe to their YouTube channel to check out some of their latest videos!

The Bottom Line

Calgary International Airport offers fantastic customer services by covering all aspects that its customers can even think of.

Whether you contact a YYC representative through the phone, by mail, through the website or even social media pages, you can expect a prompt and courteous reply!

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  1. The Calgary airport has caused over 31/2hrs delays for one return flight to Kamloops, due to lack of staff. Why are you allowed to operate the flights if you don’t have ground cre s at airport sufficient enough to support? I assume you will make excuses, but maybe you shouldn’t have laid off so many perfectly healthy staff. Sad state of affairs, Calgary is by far the slowest ground crew service of all international and local airports I have been to. Maybe it’s time to get address the union that works there or management team that lacks ability to implement efficient operations.

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