Blue Cross customer care and support service

Blue Cross Insurance is a budget-friendly insurance company that offers coverage for individual medical and travel insurance. The organization also offers insurance coverage for group life insurance in concierge-style services.

The organization has been catering to the Canadian audience for the last 70 years and has successfully established itself as one of the most prestigious, reputable and trust-worthy insurance companies in the country.

If you wish to learn more about the insurance packages offered by the organization as well as the quickest ways to get in touch with the customer support service representatives, then this article will prove to be extremely helpful for you.

How to Get Information About the Program?

To avail the information about individual and collective insurance program for health or travel coverage, you will have to reach out to The Canadian Association of Blue Cross Plans located in your province. By simply selecting your specific region of location, you can access the comprehensive information about different insurance packages.

For further information about the insurance package offered in your region, visit http://www.bluecross.ca/en/index.html.

Connect with the Blue Cross Insurance Customer Care Representative

Blue Cross Insurance, although affiliated with The Canadian Association of Blue Cross Plans, functions with seven individual Blue Cross member plans throughout the country. This is important for the organization to provide the Canadian citizens with legal insurance coverage pertaining to the provincial laws and regulations of the time. Since provincial laws are different, the insurance coverage packages for travel and health also vary from region to region.  

For this reason, it is essential to have the information of the branch that operates within your region. This guide lists the relevant contact information for each of the branches in detail below.

Pacific Blue Cross

To get in touch with customer support agents at the Pacific Blue Cross branch, you can connect with them via a phone line, e-mail, letter or by reaching out to them in person. For each, the information has been listed below.

To get in touch via phone, dial the following numbers from Monday to Friday between 8 am and 4:30 pm:

  • Toll-Free Phone Number: 1 877 722-2583
  • Lower Mainland: 604 419-2000

To get in touch via e-mail, you can make a user profile by visiting https://service.pac.bluecross.ca/member/login/

To get in touch via letter, write to Blue Cross Pacific at:

Pacific Blue Cross / BC Life,
PO Box 7000,
Vancouver, BC
V6B 4E1

To reach out to the regional center in person, visit:

4250 Canada Way,
Burnaby, BC
V5G 4W6

Alberta Blue Cross

To get in touch via phone, dial the following numbers from Monday to Friday between 8 am and 4:30 pm:

  • Toll-free: 1 800 661-6995
  • Edmonton: 780 498-8000

To get in touch via e-mail, you can make a user profile by visiting https://www.ab.bluecross.ca/public_forms/mail1_1.php

To reach out to the regional center in person or through post, visit:

10009 108th Street,
Edmonton, AB,
T5J 3C5

Saskatchewan Blue Cross

To get in touch via phone, dial the following numbers from Monday to Friday between 8 am and 4:30 pm:

  • Toll-Free Phone Number: 1 800 667-6853
  • Saskatoon: 306 244-1192

To get in touch via e-mail, you can make a user profile by visiting https://www.sk.bluecross.ca/about-us/contact-us

To get in touch via letter, write to Blue Cross Pacific at:

516 2nd Avenue N,
PO Box 4030,
Saskatoon, SK,
S7K 3T2

Manitoba Blue Cross

To get in touch via phone, dial the following numbers from Monday to Friday between 8 am and 4:30 pm:

  • Toll-Free Phone Number: 1 800 873-2583

To get in touch via e-mail, you can make a user profile by visiting https://www.mb.bluecross.ca/contactus

To get in touch via letter, write to Blue Cross Pacific at:

599 Empress Street,
PO Box 1046 Stn Main,
Winnipeg, MB,
R3C 2X7

Ontario Blue Cross (Individual Coverage)

To get in touch via phone, dial the following numbers from Monday to Friday between 8 am and 4:30 pm:

  • Toll-Free Phone Number:  1 866 732-2583

To get in touch via e-mail, you can make a user profile by visiting https://on.bluecross.ca/contact-us

To get in touch via letter, write to Blue Cross Pacific at:

610-185 The West Mall,
PO Box 2005,
Etobicoke, ON,
M9C 5P1

Medieval Blue Cross (Group Coverage Ontario)

To get in touch via phone, dial the following numbers from Monday to Friday between 8 am and 4:30 pm:

  • Toll-Free Phone Number:  1 800 355-9133

To get in touch via e-mail, you can make a user profile by visiting https://www.medaviebc.ca/en/contact

To get in touch via letter, write to Blue Cross Pacific at:

185 The West Mall,
Suite 1200,
PO Box 2000,
Etobicoke, ON,
M9C 5P1

Quebec Blue Cross (Individual Coverage)

To get in touch via phone, dial the following numbers from Monday to Friday between 8 am and 4:30 pm:

  • Toll-Free Phone Number:  1 877 909-7686

To get in touch via e-mail, you can make a user profile by visiting https://qc.bluecross.ca/contact-us

To get in touch via letter, write to Blue Cross Pacific at:

B-9 550 Sherbrooke Street W,
Montreal, QC,
H3A 3S3

Medieval Blue Cross (Group Coverage Quebec)

To get in touch via phone, dial the following numbers from Monday to Friday between 8 am and 4:30 pm:

  • Toll-Free Phone Number:  1 888 588-1212

To get in touch via e-mail, you can make a user profile by visiting https://www.medaviebc.ca/en/contact

To get in touch via letter, write to Blue Cross Pacific at:

550 Sherbrooke St. W,
Suite 12,
Montreal, QC,
H3A 6T6

Medieval Blue Cross (Atlantic Canada)

To get in touch via phone, dial the following numbers from Monday to Friday between 8 am and 4:30 pm:

  • Toll-Free Phone Number:   1 800 667-4511

To get in touch via e-mail, you can make a user profile by visiting https://www.medaviebc.ca/en/contact

To get in touch via letter, write to Blue Cross Pacific at:

Blue Cross Centre,
644 Main Street,
PO Box 220,
Moncton, NB,
E1C 8L3

You can also visit the official website for Blue Cross Insurance to get more information on their products and services.

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