Benecaid customer care and support service

Benecaid Health Benefits Solutions is a service company that offers affordable employee health benefit plans for small and medium-sized businesses.

The company claims to have a stellar customer support service and a sustainable pricing model for the benefit of all its clients.

In this blog, we will learn all about how Benecaid provides personalized solutions to its customers through a well-developed website.

Let’s get started!

About Benecaid Health Benefits Solutions

Benecaid Health Benefits Solutions was established as an agency in 2000 and has served over 150,000 Canadians since then by providing affordable health insurance benefits.

It is headquartered in Ontario. Benecaid serves over 4,500 companies all across Canada and has a team of 1,300 advisors that offer tailored plans to businesses.

The company has provided over $90 million in coverage over the last two decades.

It is widely known for providing customized employee benefit solutions to fit the budgets of small and medium-sized businesses.


Benecaid Customer Support Services

If you want to get in touch with Benecaid to avail their smart solution services or know more about their company, you must head over to their website.

Their website is very detailed and provides information about all their services, existing clients, and the board of advisors.

You can reach out to Benecaid in a number of ways. They have provided their contact number, email IDs, and addresses so customers and potential clients can reach out to them via their website.

Let’s have a look at Benecaid’s customer services in greater depth.

Contacting Benecaid

If you want to contact Benecaid, go to the homepage on their website.

On the top, you will see a scroll bar that has many tabs. Click on the “Contact Us” tab. Your browser will redirect you to the company’s contact page that has all the necessary information available.

If you want to provide any feedback to the company or get more information about its services, dial:

  • 1 877 797-7448

and leave your information. A customer service representative will get in touch with you.

Additionally, you can also fill the short form on their website with your first and last names, email ID, and phone number and wait for someone from their support team to contact you.


If you are Benecaid’s client and need to get in touch with them, scroll down on their “Contact Us” page. On the bottom left, you will see a dialog box with info for existing customers.

You can call them by dialing:

  • 1-877-797-7448

This helpline is open between 8:50 am and 5 pm, Monday to Friday. You can also email them at:

Connect With Benecaid

An alternate way to connect with Benecaid is to scroll down on their homepage till you reach a “Connect With Us” section.

Leave your first and last names, contact number, and email address so a customer service representative can get back to you.

You can even subscribe to receive weekly newsletters and emails from Benecaid when filling out this form.

Email, Call or Find Benecaid

At the bottom of the homepage, you will find a green section on Benecaid’s website. The section has all critical contact information for Benecaid’s existing and potential clients.

To reach out to Benecaid via email, you can write to them at :

Consequently, you can also call them at:

  • 416-626-8786

or on their toll-free number, which is as follows:

  • 1-877-797-7448

If you prefer more traditional ways of communicating, you can fax them on 416-622-5312 or mail them on one of the following addresses:

185 The West Mall, Suite 800
Toronto, Ontario M9C 5L5

3250 Boulevard Lapinière, Suite 100
Brossard, Québec J4Z 3T8

Chat with Benecaid’s Customer Care Team

Benecaid also gives you the option to chat with its customer care team through its website.

Go to Benecaid’s website. On the bottom right, you will see a green chat circular icon. Click on it to start a conversation and send your message.

If the team is online, you will get a response right away; otherwise, you will see an estimated time after which a customer service representative will be available.


You can also request a quote for your business from Benecaid. Simply select the “Request A Quote” option at the bottom of the homepage and leave your first name and email.

The customer service team will get in touch with you with a quote.

FAQs Section

On the “Contact Us” page, scroll down to the bottom to find the FAQ section.

You will see three different options, namely “FAQ Advisor,” “FAQ Plan Administrator,” and “FAQ Plan Member.”

Click on your choice. You will be redirected to three different pages that will answer some of the most commonly asked questions about Benecaid.


Stay Connected with Benecaid!

To stay in touch with Benecaid Health Benefits Solutions, follow their social media accounts. You will find the latest updates and news from the company and get to know more about what they do.

Benecaid has an online presence on Facebook, Twitter, LinkedIn, and YouTube. You can visit these sites and read about what Benecaid can do for you and your business.

Benecaid has an exceptional customer service team. You can try getting in touch with them and always expect a prompt response!

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