Bell Media is one of Canada’s top media brands and retailers.
The company offers a wide array of products and services, such as Fiber Internet and TV, LTE Advanced, Wireless Home Internet, Connected Cars, IP voice and collaboration,cloud and data hosting, and more.
It provides its service innovations to businesses, everyday consumers, and government agencies.
With a vast network of employees, services, and brands under its control, Bell Canada makes sure to provide comprehensive customer support to its customers. The company accomplishes this feat via its official website.
Contact Bell Canada
If you want to get a quote to install or switch to a new home system, call the company at this number:
- 1 833 251-3206.
You can also leave your comment on the website and wait for the company’s customer service representatives to get back to you.
If you have any general queries, you can leave a detailed message on the BCE general voicemail:
You can also send an email to the company at this email address: [email protected]
Alternatively, you can send Bell Canada a Fax at this number:
You can also mail the company’s headquarters at this address:
Building A, 4th Floor
Additionally, you can browse through the company’s “Contact Us” webpage to find direct numbers forshopping or orders, technical support or repair, and account and billing.
For Bell’s smart home related services, you can call the company seven days a week at this number:
- 1 800 267-2001
However, the call hours vary based on the day you call:
- Monday to Thursday: 8 a.m – 9 p.m.
- Friday: 8 a.m – 8 p.m.
- Saturday: 9 a.m – 6 p.m.
- Sunday: 9:30 a.m – 6 p.m.
For technical support, you can call the company on the same number seven days a week between 8 a.m. to 6 p.m.For account and billing queries, the call timings are Monday to Friday, 8 a.m. to 8 p.m.
Bell offers you a comprehensive support webpage. It provides its customers with a self-serve option and also gives them the option to browse through the following support categories for effective and quick support from the company:
Bell Canada offers you the opportunity to chat live with its management team and share your concerns, queries, problems, or suggestions with them. You can contact them daily between 8 a.m. to 11:59 p.m. (ET).
All you have to is select a topic from the following categories and then share your concerns with the company.
- Bell Mobility
- Bell TV
- Bell Internet
- Bell Home Phone
- Bell Smart Home
- Bell Bundles
Resolve a Concern
If you have a concern that you want the company to resolve, you can send its management team a comprehensive email for effective customer support.
You can fill out a detailed form on its “Resolve a Concern” webpage,and the management team will respond to you within 7 to 10 business days.
Bell Canada has a comprehensive accessibility webpage. It provides its customers with the following accessibility services:
- Physical (mobility and dexterity) products and services
- Accessibility services call centre
Bell Canada has an incredibly helpful “Store Locator” feature on its website. Once you access the webpage, it opens an informative pop-up that informs customers of COVID-19’s impact on the company’s operational stores and what they can expect from the company during these times.
To use the store locator, all you have to do is enter your address, city, and province or your postal code. You can also filter the stores by clicking on the various filtering options, including in-store appointments, mobile repair, and push-to-talk.
The website will highlight all the stores that are closest to your location and meet the specified filters. You can browse through the results and select the store closest to your home.
The website also displays helpful information for each store, such as the contact number, address, business hours, and directions. It also provides you with the option to book an appointment at the store.
If you want to get the latest updates from Bell about its services, products, and offers, you can get an email subscription. All you have to enter is your full name, email address, mobile number, and address, and the company will keep you updated on everything.
Bell’s Social Media Presence
Bell Canada is quite active on the following social media platforms:
Bell makes sure to regularly post new content, such as posts, videos, and blog posts on Facebook and also engages its customers on Twitter. The company is also quite active on YouTube, where it shares helpful and informative videos about its products, programs, and services.
Bell’s LinkedIn is a good avenue for you to get in touch with the company about a job opportunity. Meanwhile, you can contact its customer service experts via its social media platforms so that they can solve your query or concern.
The company runs a helpful, credible, and reliable blog. You can subscribe to the blog to get updates on everything related to Bell Canada. You can also browse through the numerous blog topics by clicking on the “topic” button at the top of the page. It will show you a drop-down menu of all the topics, including the following popular ones:
- Technology trends
- Small business tips
- New technology
- Productivity Tips and Tools
The Bottom Line
Bell Canada is an established retailer of well-loved technologies and internet services. The company has a strong network of customer care representatives that provide meticulous, devoted, and effective service to its customers. You can reach out to the company via its website or social media platforms.