Bad Boy Superstore customer care and support service

Founded in 1955 by Mel Lastman, Bad Boy Superstore is a Canadian company specializing in appliances, electronics, mattresses and furniture.

The first Bad Boy store was opened on Weston Road. However, today the brand has nearly 45 stores located all over Canada and employs over 1,000 people.

Some of the product categories available on BadBoy’s online store include:

  1. Furniture (Sofa Sets, Bedroom Sets, Coffee Table Sets, Kitchen and Dining Sets, Kids Bedroom Sets, Outdoor Living, etc.)
  2. Mattresses (King-sized Mattresses, Queen-sized Mattresses, Adjustable Bases, Metal Frame Beds, etc.)
  3. Appliances (Refrigerators, Dishwashers, Microwave, Mini Fridge, Blenders, Juicers, etc.)
  4. Electronics (Televisions, Wall Mounts, Sound Bars, 4K Ultra HD TVs, etc.)Lastman’s Bad Boy is a one-stop shop for all electronics, furniture, appliances, and home décor. Its outlets are located in Barrie, Ancaster, Burlington, Brampton, London, Mississauga, Kitchener, Whitby, Scarborough, and North York.

In-store or online, Bad Boy promises to offer premium quality at the absolute lowest prices along with outstanding services.

Bad Boy Canada allows its customers to get in touch with its customer services team in plenty of ways. For more details, continue reading below.

Find A Store

Bad Boy Superstore has a”Find A Store” button located at the top right of its webpage that leads to the Store Locator page.

You can simply write your current location and find out the names, addresses, contact numbers, and timings of all the stores in the area. You can even filter the results by entering the radius you want your store to be located from your current location.

For every store, there is a”View More Detail” button that you can click on to get more details about the store.

Contact Bad Boy

If you need to get in touch with Bad Boys Superstore Customer Care Department, you can visit their Contact Us page. Here, Bad Boy Superstore has a form where you need to fill out details, including your name, email address, phone number, and query. Once you submit the form, Bad Boy Superstore will get back to you at their earliest.

Moreover, Bad Boy Superstore has also mentioned their contact number on which you can contact them to get help.

  • 1-877-888-0050

Bad Boy Customer Services

Bad Boy Superstore also has a dedicated customer services page that you can visit to speak to their team. Their teams of warranty specialists are available six days a week to help out customers.

Here are some of the contact details listed on their page:


  • 1-416-667-7546 #350 or
  • 1-877-888-0050 #350


Hours of operation: Monday to Friday: 9am – 5pm, Saturday: 9am – 4pm

Bad Boy Superstore’s voicemail is available round the clock throughout the week. It promises to return all calls within three business days.

Bad Boy Live Chat

Bad Boy Superstore has a Live Chat option available on their website. This option is located at the bottom right of Bad Boy Superstore’s website. Customers can simply tap on the button, type out their message, attach any relevant files, sent their message, and wait for a customer service representative to connect with them.

Bad Boy FAQs

Bad Boy Superstore has a total of eleven frequently asked questions listed on its”FAQs ” page. The subject of these questions include newsletters, customer support services, delivery tracking, return policy, merchandise, warranty, delivery areas, etc.

All customers have to do is click on a specific question to view the answers related to it.

Financing Options

Bad Boy Superstore has partnered with Flexiti to make it easier for customers to purchase products. For instance, the 0% interest rate makes buying more affordable.

Moreover, the FlexitiCard also makes financing simpler. Customers can simply choose a plan that best fits their budget. They can choose between deferred payments, equal monthly payments, or just use it as they would use a regular credit card.

Bad Boy Superstore Delivery and Pick Up

Bad Boy Superstore has delivery and pick up services available to its customers. It offers free local delivery for online orders valued at $448 or above. If you opt for Express Shipping, your order will be delivered to your address within 5 to 10 business days.

However, if it’s a pre-order or an exclusive item, it will be delivered within 2 to 8 weeks.

Unless stated otherwise, Bad Boy Superstore will uncrate the merchandise, put it in place, and remove the packaging outside your desired location. However, they will not take away the packaging.

On the other hand, if you’re opting for pick up, you will have to take your sales receipt/bill along with photo identification to collect your merchandise.

Merchandise that’s collected might be placed in cartons, and you might have to assemble it yourself. Given the nature of the merchandise shipped in cartons, Bad Boy Superstore might not be able to assemble merchandise or assemble cartons for you at their distribution centre.

Bad Boy Social Media

If you have any comments or complaints about your experience with Bad Boy Superstore, you can contact them on their social media handles. They are quite famous and active on social media and regularly post about their brand story and latest products.

Here are all the social media accounts you can find of Bad Boy:

Apart from that, Bad Boy Superstore also has a YouTube channel where they upload short videos of their sales, products, discounts, etc.

Bad Boy Superstore Careers

Bad Boy Superstore also has a complete section for Careers. If a person wants to join the Sears team, they can simply browse their list of available jobs. Interested individuals can even filter out the available positions by location and keyword.

Wrapping Up

Bad Boy Superstore has an outstanding customer support team that aims to enhance customer satisfaction. In addition, their website is also fairly simple and easy to use. In short, Bad Boy Superstore stays on top of its customer support game to ensure that its customers receive the best quality products with no compromise on convenience.

Now that you know how to get in touch with their customer service representatives using different mediums, you can start sending out your suggestions and queries today!

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