A&W is an upbeat fast-food chain operating in Canada. It started as a drive-in restaurant in Winnipeg in 1956. Offering an exciting menu ranging from breakfast, burgers, sides and drinks, its root beer and Burger Family remain the most popular. The latter is a combination of hamburgers consisting of Baby, Mama, Teen and Papa burgers.
Currently, A&W has 974 franchises in Canada, making it the second-largest fast-food restaurant in Canada after McDonald’s.
The best part about A&W is that the brand is known for animal welfare. Their chickens are fed a vegetarian diet while their beef is grass-fed. They also use compostable packaging, which makes their brand stand out compared to other famous fast-food chains.
They have a website that consists of four options to navigate on its homepage.
There are indeed a wide variety of options to choose from. Whether you want to browse through a breakfast menu, burgers or a chicken menu, the Menu webpage is helpful.
It displays limited offers along with each item’s description, whether for a burger or a drink. Not only this, it gives a beneficial breakdown of the ingredients, nutrients, calories and allergen information in a single item, making it easy for you to choose.
Check out the website for A&W’s story to acquaint yourself with the company’s values. These cover three areas of interest: food, planet and community.
With each click on the tabs on the Values page, the website will introduce further options. Customers can browse through options and see A&W’s evolution as a drive-in to a popular quick-service restaurant.
If you’re not a member, then you will have to log in to become one. Becoming a member is hassle-free as A&W asks for very few details.
And once you’re a member, you can avail all kinds of coupon deals.
The page also features an FAQ page that can answer most of your coupon queries.
Have a friend’s birthday coming up and have no time to get them a present? Send them a gift card. Not just a birthday, but any occasion is fit for Gift Cards. All you need to do is visit A&W’s Gift Cards page to customize your gift card.
You can add up to 30 cards worth a certain amount of money with a special message. You can also check your remaining balance or even reload once you’re out of it.
Deliver it via email or choose self-delivery. Just know you’d be making someone’s day!
Want to find out quickly which A&W franchise is near you?
The map locator feature on the website is specifically made to ease this search. With a feature for filtering out options from the list depending on what you want; a drive-thru or an open A&W. In addition to this, postal and city codes make this task even more hassle-free.
Social Media Presence
If you’re interested in viewing how your burger was made or are curious about the benefits of grass-fed beef, then A&W’s YouTube Channel is made for you.
Careers at A&W
Not only is A&W great for diners, but the fast-food chain also has its own perks when it comes to its work culture. Flexible schedules, satisfying work culture, and market competitive pay are only some of its employees’ benefits.
Head over to the careers webpage to apply. The website offers both, in-person and online applications. Whatever works best for you and is accessible.
While A&W does not have a direct helpline, it does take customer feedback seriously. The Contact page on the website includes a survey that you can fill out whether you have a general query, something to say about restaurant experience, or want to know about employment opportunities.
Each of the three options has different surveys, which hardly take much time to fill out. A&W seeks to improve customer experience at all ends. They have streamlined the process, ensuring transparency and accuracy at each step.
Do you have a question about the quality of chicken in your burger? Look no further than the FAQ page. The FAQ page on the website is highly beneficial repository for all kinds of questions you may have. You can explore options on the page, which consist of:
- Beyond Meat
- Produce and More
Customers who may have potential questions about any of the items out of these eight can click on an option, and a list of questions appears.
Moreover, the company has compiled a list that consists of questions that are popular among their customers.
So either way, you’re covered.
A&W not only offers the best taste and quality along with a memorable fast-food experience, but it also strives to provide excellent opportunities for customer support and satisfaction.
Having holistic values that take into account the wellness of the planet and giving back to the community, A&W is more than just a fast-food restaurant. It is a story that goes beyond fast-food and dining experience.
A&W’s commitment to customer services is why A&W’s customer support is a great source to share your story, spell out concerns, make suggestions, and ask questions.