Apple Canada customer support service

Established in 1977, Apple Inc. is one of the most renowned computer and tech companies in the world. After Huawei and Samsung, Apple is the third-largest company in the world that manufactures mobile phones and smart devices.

Over the years, Apple has made a name for itself that has solidified its position among the ranks of companies known for top quality, high end tech products.

It started out as a garage company by Steve Jobs and Steve Wozniak, the business has slowly grown to international status. Even though brands like Nokia, Samsung and Sony Ericsson were experimenting with the technology, Apple is hailed for having commercialized touch phones on a larger scale.

In fact, many Apple products, including the iPhone and the Macbook have achieved cult status in the market. The brand loyalty the company is also the highest among others which add to its overall value. This loyalty is inspired not only because of their revolutionary products but also because of their easy to iOS and the intuitive user interface.

Their focus on enhancing the user experience is also apparent in the quality of their customer support services. So, if you need Apple Canada’s customer support services, reaching out to them isn’t going to be difficult at all.

 In fact, we’re going to be discussing how you can get in touch with Apple Canada with ease.

What is Apple Support?

When you head to the website, you’ll find that Apple Canada has a dedicated area for Support on their website. This is aimed at helping you learn more about your device or get your issue resolved and also be a part of the Apple community.

Search Support

Get started right away with the help of the Search bar on the Support page. Situated right on the top, you can easily type in what you’re searching for. The Support search bar also makes things easier by providing you with some quick links that can help you out.

Access to the Apple Community

If you’re just curious about your device or have a few unanswered questions, you can also get answers from the Apple community. Apple also has a dedicated Apple Support YouTube channel. This means that you’ll be able to find different resources available on YouTube as well that allow you to understand more about your device.

Apple Repair

Have a broken Apple device and need to get it repaired? You have a few options. You can head to the Apple Store, mail your device to an Apple Repair Centre or, make a request for repairs through the Apple Repair section here.

You can also keep an eye on the status of the repair and get other information about product repairs here.

How Can I  Get in Touch with the Support Team from Apple Canada?

If you want to talk to someone about your issue, Apple Canada’s customer support service has another dedicated page, just so you can get help related to your particular issue. You can pick a device, or pick an issue such as Billing and Subscriptions to get solutions that are specifically tailored to your problem.

My Support

For a more customized experience, you can access the My Support portal which gives you information about all your Apple products in one place. Take a look at their health, issues and also get help for tech support. Additionally, you can also keep track of your Apple purchases with this useful platform.

Is There an App for Apple Support?

Apple also goes a step further by offering you an Apple Support App. It’s only available in the App Store for iOS devices and is completely free of charge. Downloading the app makes it easier for you to get in touch with Apple’s Support team and also get access to the Support services offered on the website.

How Can I Contact Apple Canada?

Apple is also available on different platforms, including email, call and live chat with an agent from the Apple support team. The following is how you get help through them:

How Can I Chat Online with Apple Canada?

To chat online with a representative for Apple, you have to access a specialized portal for it. The chat area is divided into three different rooms to provide you help with three major problems that you might have.

Where Can I Call Apple Canada?

Apple also has different helplines available based on the issue that you need help with. This means that you can call on the following:

  • 800 MY APPLE – 1-800- 692-7753 – For consumer related inquiries or individual purchases
  • 800- 800- 2775 – For bulk purchases by educational institutions
  • 800- 854 -3680 – For help or more information regarding Apple’s Financial services
  • 800 – 263 – 3394 – For technical support related to your Apple product in Canada
  • 800 – 442 – 4000 – For support related to Beats headphones with Apple
  • 877 – 204 – 3930 – If you require assistance and have issues with accessibility such as vision impairment and hearing problems.
  • 647- 943- 4400 – Apple Canada’s corporate office.

All calls should be made on Apple’s working hours which range from 6:00 a.m. to 8:00 p.m. Pacific Time from Monday to Friday and 7:00 a.m. to 4:00 p.m. on Saturday. Apple Stores and helplines remain closed on Sunday.

What is the Corporate Address of Apple Canada?

Apple Canada’s corporate address is as follows:

Apple Canada Inc.
120 Bremner Boulevard, Suite 1600
Toronto, ON M5J 0A8

However, if you ever have to mail your device for repairs, you will usually have to mail it to your nearest Apple Store or Genius Bar.

What is Apple Canada’s Frequently Requested Information?

If you have any other questions or queries, you can also use take a look at Apple’s Frequently Requested Information section.

 It contains the details for the following common issues and areas:

With the help of these resources, you should have no issues getting in touch with Apple Canada’s Customer Support Services!

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2 Reviews
  1. Valerie Leach 4 years ago

    I am so upset with Apple… I am a disabled senior on a very fixed income.. 18 months ago I bought a I phone 6 S which cost me close to 1000 dollars on my fide phone plan.. I know it was a lot but I wanted something that would last me for many years and was told that Apple was the best.. well last week my phone died.. I had someone drive me an hour away from my home to bring it to an apple store only to be told it was the motherboard and can’t be fixed and there is only a 12 months warranty on it and I had it 18 months.. to bad for me they could not help me.. so here I sit with no phone paying for a phone plan and have no phone.. to buy another would cost me almost a months income.. which I can’t afford living on disability and old age.. You pay the extra to buy what you are told is the best and spend so much money just for it to break permanently.. I can’t believe such a big company would not do anything to replace it.. the phone is like new I keep it in a top quality case and I never dropped it it just died… Shame on you apple for treating me so poorly… beware Seniors and everyone.. apples are not a good phone….

  2. Fiona 4 years ago

    The guys at the Genius bar @ Apple Store Metrotown are great!

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