Altagas customer care: how to contact the support service via phone and email

Atlagas Utilities is a public utility distributing company providing natural gas to around 72,000 customers including residential/rural neighborhoods and commercial businesses. With their headquarters located in the City of Leduc, Atlagas employs a staff of 200+ expert professionals. As a key player within the Canadian natural gas distributing market, it is important and vital that Atlagas operates to the highest of industry standards ethically and financially.

If you need immediate communication with an Altagas representative, please feel free to use the following phone numbers listed below. Be advised that all of the phone numbers listed below are toll-free. If for any reason you believe that an additional charge has been assessed to you, contact your phone provider directly.

  • Emergency number (available 24 hours a day, 7 days a week):
  • Phone number: 1-866-222-2068

altagas-utilitiesGeneral and Billing Inquires:

Hours of operation: 8a.m. – 6p.m. (Monday – Friday)

Credit Inquiries:

  • Phone number: 1-866-222-2069. Hours of operation: 8a.m. – 6p.m. (Monday – Friday)

Business Development Consultants:

  • Phone number: 780-980-6772
  • Phone number: 780-980-7305
  • Fax number: 780-986-5220
  • E-mail address:

Individuals and commercial business owners who would like to seek out information at their own pace can refer to the following links listed below.

Rates & Rules


Any further questions, concerns, inquires or to bill payments can be sent to the addresses stated below.

Head Office Mailing Address

AtlaGas Utilities Inc.
5509 45 Street
Leduc AB T9E 6T6

Bill Payment Mailing Address

Atlagas Utilities Inc.
PO Box 2597 Stn M
Calgary AB T2P 0C8

If you would like to follow Atlagas on social media, here are the official accounts which are available for any business and product updates.

Altagas Utilities customer care reviews

Average rating

No ratings yet.

No ratings yet.

Share your experience with Altagas Utilities customers support service

Submit your review of the Altagas Utilities customers care service. Your e-mail address will not be published. All fields marked with * are mandatory.

1 Review
  1. francis braben 3 years ago

    service is just fine.

    only one thing, you should have an email address for contacting on account situations for those who can not speak (have no voice or electronic device to be heard).


Log in with your credentials

Forgot your details?