Your home is your safe haven. It’s the place you can relax and let go. You can be as productive as you want or simply spend the whole day on your couch in front of the TV. The only rules are the ones you set yourself.
It’s the place you think about when you’re having a long day at work or spending the night somewhere else. You long for your comfy bed, familiar kitchen, the cozy living room. But a place only becomes a home when you make it a home. And how do you do that? With the help of AllModern.
AllModern believes that with so many things out of control in your life, your home is the one thing that is actually in your control. That’s why they have made it their mission to help you style your home just as you like with pieces that reflect your own unique personality and vibe. They offer modern and contemporary furniture for all budgets.
AllModern Customer Support Services
The best part about AllModern? They don’t make you wait. Starting from shipping your products, they have a fast delivery system that ensures your order reaches your doorstep as soon as possible.
Moreover, they don’t wait to provide excellent customer support either. The company is all about pleasing its customers through its products as well as its customer support. They have a simple and straightforward website that everyone can browse easily.
Additionally, they have set up several channels through which to contact them so that people can reach out comfortably. Here’s what you need to know about it.
If you already plan to reach out to AllModern’s customer support team, you can do so easily when you log on to their website. Simply scroll all the way down on their home page, and you will see a section on Contact AllModern on the left.
In this section, they offer two options. You can either opt for ‘Quick Service,’ which takes you to another page where you can select exactly what you need help with.
The second option is ‘Call Us,’ which displays AllModern’s number right then and there, and you can ring them up immediately.
Monday to Friday: 8 am to midnight, Saturday: 8 am to 8 pm, Sunday: 9 am to 6 pm
If you’re not sure exactly what you need assistance with and don’t want to reach out to a customer support representative just yet, you can check out AllModern’s comprehensive Help Center as well. You can get to the help center from the side menu or scroll to the bottom of the page.
Once you click on the help center, there are some self-service actions such as ‘Replace a Damaged Item,’ ‘Start a Return,’ and ‘Track Your Package.’ There is also a search bar so that you can search for what you are looking for directly.
In case you are not sure of your query, there are also topics and categories listed below where you can browse and read up on whatever seems relevant.
Track Your Orders
If you are an existing customer of AllModern and have already placed your orders as well, you may be anxiously waiting for your packages to arrive on your doorstep. Fortunately, one cool feature of AllModern is that it allows you to track the progress of your order.
Again, you can choose the option for My Orders from the side menu or scroll to the bottom of the home page. If you are not signed in to your account already, you will be prompted to log in.
Once you are logged in, you can view the details of all your orders, including orders in progress, cancelled orders, and items returned. If you still have any confusion regarding your order, you can get in touch with a customer support representative during the hours mentioned.
AllModern has also divided its websites into proper sections. So, for instance, if you are interested in joining the AllModern team, you need not bother going through the regular customer channels. Instead, you can directly head on to their Careers page.
You can learn about different departments or apply for available positions directly. While AllModern has its offices in Boston and Berlin, it does offer some remote working opportunities as well. You can go through their Careers page to see the full list of positions available.
Similar to their Careers page, AllModern has a separate Investor Relations page as well. You can stay up to date with all the latest news, events, and quarterly reports. Moreover, you can even sign up for their newsletter to receive the latest information right in your inbox. If you have any queries of your own, you can send them to their investor relations team at the following email address.
- Email Address: IR@wayfair.com
Social Media Platforms
AllModern is always trying to be more accessible to its customer base, and that’s why they are available on several social media platforms as well. You can find the company on Facebook, Twitter, Instagram, and Pinterest.
Over here, you can learn about clever home styling tricks, be the first to find out about upcoming sales and save your favourite items from AllModern. Sometimes, they even answer some customer queries.
Overall, AllModern has a very comprehensive site that anyone can easily navigate till they find whatever they are looking for. Whether it’s their favourite couch on sale or details on how to return an item, you can find the information you are looking for with just a few clicks.
And if you can’t find what you are looking for, AllModern’s customer support team is quite efficient at dealing with customer complaints and queries and generally keeping everyone happy!