The Brick Canada customer support service

Canada’s favorite retailer of mattresses, electronics, and furniture is without a doubt The Brick. Founded in 1971 in the city of Edmonton, this retail chain has since spread all over Canada’s ten provinces. There are now over 220 stores in “The Brick Group” across Canada.

Some of these stores include The Brick Super Store, The Brick Mattress Store, and United Furniture Warehouse, the last of which the company acquired in 2004. Just a few items The Brick specializes in include sofas, TVs, refrigerators, microwaves, washers, dryers, and all kinds of mattresses. The Brick is now owned and operated by Leon’s Furniture Limited, which is listed on the Toronto Stock Exchange as LNF.

The Brick customer service

The Brick takes customer complaints very seriously, and there are plenty of ways to tell The Brick’s staff all about your concerns. The first number you should call if you have any issues with your Brick experience is (855) 333-3230. This toll-free number will put you in contact with one of The Brick’s friendly customer care staff members.

The Brick support serviceCanadians have many other ways of getting in touch with a member of The Brick’s customer service department. Here are a few links to help you understand more about the company and how you can get in touch The Brick’s employees.

  • This is The Brick’s official “Contact Us” webpage. Simply follow the instructions on the page and write your question or complaint in the large space at the bottom. Once you’re done, just click “submit” and you’re done. A member of The Brick’s staff should address your issue as soon as possible.
  • Here you’ll find The Brick’s official FAQ page. You can discover answers to questions concerning warranties, protection plans, and shipping policies, just to name a few.
  • On this interactive map you can find the closest Brick store to where you live. All you have to do is click on your province on the right hand side, or type in your postal address. A bunch of arrows will appear wherever Brick locations happen to be. Click the location you want and a bubble will appear with the location’s address and phone number.
  • Here, on The Brick‘s official YouTube page, you can find out the latest goings-on surrounding this company. If you want to check out the hottest styles and/or deals happening at The Brick right now, it might be useful to scroll through some of their most recent videos.

If you feel the urge to send The Brick a handwritten letter, take down this address:

Brick Warehouse Corporation
16930 114 Ave NW
Edmonton, AB T5M 3S2

To reach this headquarters by telephone, just call (780) 930-6000. You can also fax this office using the number (780) 930-6197.

The Brick is involved on some of the most popular social media sites. Facebook users can easily “friend” The Brick on this website. People who like to tweet all day long can follow The Brick’s Twitter page here. Members of Instagram can take a look at what The Brick is up to on this website. And, lastly, Pinterest lovers can check out The Brick’s page by following this link.

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4 Reviews
  1. Dean 1 day ago

    trying to get my appliances repaired by our local service guy and not some company 3 hours away. The company 3 hours away has lied to the company saying they were already here when the have yet to come out and look at my broken washer and dryer. I am not impressed and keep being told that it will be corrected but now being told that since the repair company from 3 hours away has been here (they have not) that I have to stick with them. Why would I allow a liar into my house to service my appliances.

  2. Craig Farrell 3 months ago

    Cant actually believe they are still in business. Have tried to call the service line three times and yet they have no record of that. Did the email from the website, no replies. The Brick in my opinion are one of the worst companies to still be doing business. There is no customer service here. Go elsewhere, in fact run as fast you can away from the brick. I am still trying to resolve my issues. The extended warranty is a joke and basically theft.

  3. Linda Haverkamp 9 months ago

    Worst service imaginable from the Brick in Simcoe Ontario Employee named Amber was unbelievably unprofessional and inept at her job

  4. El Steffens 10 months ago

    Sitting in my house watching a delivery next door the swamper sitting in the truck smoking eating and talking on his cell phone so loud I can hearrange his conversation driver doing delivery I would never deal with you now seeing this kind of customer service this is ignorant and rude of the swamped truck #B392

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