Real Canadian Superstore customer care and support service

Real Canadian Superstore is one of the biggest retail chains in Canada. Founded in 1977, it has been around for more than four decades. It is part of Loblaw Companies. The first Real Canadian Superstore opened in March 1979 in Saskatoon under the name ‘SuperValu’. This store further expanded to different parts of Canada including British Columbia.

Real Canadian Superstore stores carry several goods like electronics, houseware and clothing. They also have a huge section for just groceries and a pharmacy, too. Like many other Loblaw brands, Real Canadian Superstore offers a fitness club and a drive-through pharmacy.

Real Canadian Superstore is not only efficient, but it also has great prices. Each store has a user-friendly layout for the customer’s ease. In 2019, Real Canadian has around 500 employees and the chain has spread almost all over Canada.

Looking to contact Real Canadian Superstore? We’ve got you covered. Real Canadian Superstore’scustomer support serviceis definitely one of the best in Canada.

Not only do they have all the products you need for your home and more, but they also make sure that their customers get the utmost quality and that is why they keep upgrading their customer service system so customers like you can have the best experience.

Here is everything you need to know about how to get in touch with Real Canadian Superstore today.

Customer Support

Real Canadian Superstore has a quick and efficient customer support service available for its customers all over Canada. Looking to give feedback, make a query or even file a complaint? Contact them through their website today.

Their website will provide you with various options on how to contact your nearest store or helpline. Don’t worry; we have made a list so you don’t have to go through each option yourself. Just choose what’s most convenient for you.

Call Real Canadian Superstore

A quick way to contact your nearest Superstore is by calling them. You can find their number on their website. Call Real Canadian Superstore on:

  • 1-866-999-9890

if you’re in Ontario today. Not only is this really convenient, but you will also get quick assistance, too.

Looking to file a complaint or give feedback about the products you bought? Try calling your nearest outlet of Real Canadian Superstore today. This number is available Monday to Friday from 08:30 am to 05:30 pm.

Real Canadian Superstore’s PC Express service is also available on call for all your questions. You can call them on:

  • 1-844-295-8219

Mondays to Sundays 08:00 am to 12:00 am EST.

Fax Real Canadian Superstore

Not a huge fan of talking on the phone? No worries! You can always fax your nearest Superstore on:

  • 905-861-2387.

Write to Real Canadian Superstore

Another way to contact Real Canadian Superstore is by writing to them. Their address is easily available on their website. All you have to do is write your query, complaint or feedback and send it to the address below.

Loblaw Companies Limited
1 President’s Choice Circle
Brampton, Ontario, L6Y 5S5
Attention: LCL Customer Relations Centre

We assure you that Real Canadian Superstore will get back to you and answer your queries and solve your issue within no time.

E-mail Real Canadian Superstore

Emailing Real Canadian Superstore is not only pretty easy but also beneficial for people who want a quick fix to their problem. Simply go to their website, scroll down and click on ‘Contact Us’. You will be taken to a window where you have to tell them what your issue is.

Your problem could be about delivery, PC Express, Photo Lab, social responsibility or even gift cards! Select whatever topic you want to talk about and write your message. Real Canadian Superstore will try its best to contact you in no time and answer all your questions as best as they can!

Real Canadian Superstore on Social Media

Besides visiting their website, you can easily contact Real Canadian Superstore on their social media platforms. They can be found on:

Real Canadian Superstore’s Twitter is active all year round. Not only that, but they also make sure to keep their loyal customers up to date with their latest products, deals and offers. They are also very quick to reply to any queries or complaints that you might have.

If you’re facing issues with a product or are not satisfied with what was delivered to you, contact them on Twitter today. We assure you that Real Canadian Superstore will do its best to sort out your problem. You can also contact them on Twitter to learn more about what’s new in the store, what’s about to come and what time they will be operational in your area.

Real Canadian Superstore’s Facebook page is just as useful. Besides keeping you up to date with what products are available right now, they also make sure to read all your good and bad reviews.

If you want to file a complaint, send a query or simply want to give feedback to let others know about your experience, contact Real Canadian Superstore on Facebook through the link mentioned above. Their dedicated employees will make sure that you have a much more pleasant experience the next time you visit or shop from Real Canadian Superstore!

Real Canadian Superstore’s Instagram is always available if you want to tag them in your posts and pictures. You can also DM them if you have a request or are not satisfied with your purchase. Real Canadian Superstore will respond to you in no time.

Real Canadian Superstore’s LinkedIn can be quite useful for individuals looking for jobs at an outlet. You can learn more about the company’s history and background and also apply for a position if you like. They will get back to you if they believe that you qualify for a position.

So, what are you waiting for? Contact Real Canadian Superstore through any of the options listed above!

View Comments

  • Less than a year ago, I purchased new eye glasses from Superstore for approximately $350. I am extremely disappointed in the service that I have received when I have gone in for adjustments. I have tried several locations in Winnipeg to see if I could get a proper adjustment, but to no avail. As I have worn glasses for many years, I am aware of the quality of service provided by other establishments in the after care. A few of The problems that I have faced are: with such limited hours often there are no technicians scheduled for servicing or adjustments therefore having to return several times, they have changed nose pads but just hand glasses back and dismiss you, when I stated I did not have proper fit, I got attitude of well there’s nothing more to do. I had expected more from the name Superstore. I purchased a Banana Republic brand, so the issue is not in the quality of the actual frames. I would appreciate your input on this matter. Judy Babij

  • LOVE REAL CDN SS! BUT DO NOT LOVE YOUR NN BRAND COTTAGE CHEESE AT NEARLY $6 A CONTAINER ONLY TO FIND IT IS LIKE MUCKY PASTE. ONLY REASON I HAVE FOUND FOR THAT IS BECAUSE IT HAS BEEN FROZEN AND THAWED. THAT HAS HAPPENED ON THREE SEPARATE OCCASIONS FROM YOUR DAIRY DEPARTMENT. PLEASE KEEP BETTER WATCH ON YOUR STORAGE OF THIS PERISHABLE. NOT ALL THINGS REMAIN UNCHANGED ONCE THEY'VE BEEN FROZEN AND THAWED. KEEP IT FROZEN, MARK IT DOWN AND SELL IT FOR BAKING.

  • PC mobile..I know this is separate from the actual store but it does bear the PC name. For 3 months I have had nothing but a nigh mare with PC mobile. My husband's phone died in Sept after almost 2 years and he got a new one. Nov the new one quit. It was sent out to Samsung by the store. I called their customer service the beginning of Jan and after being on hold for over 1 1/2 hours they agree we hadn't used the phone//do you think, we didn't have possession of it//they gave me a credit of $34 but could do nothing about the phone. After 7 weeks we were told the LCD was broken. My husband never dropped it. What happened to it in the 7weeks Samsung had it or was it a default to begin with. It was $120 to repair or get a new one.
    We chose a new one.
    We were told to pay $27 before they would activate the new phone. At the same time I received a bill for $56 as well. The agent at the store could not tell me if I should pay both 27 plus 56 or if everything was in the $56. To end the delay in activation I paid $83.44 on Jan 13.
    The phone was activated but everything on it like contacts and photos were lost.
    Now Feb 08 I receive again 2 bills ..one for 255.17 and one for 242.80..this time I notice there were 2 different account numbers on them. When I questioned the PC manager I was told to pay the 255.17 which I did and to ignore the other one. I do not ignore bills and would like to know why there are 2 different account numbers. I do not want this to effect my credit rating. Iàm very very frustrated and do not know where to turn to get answers. I have sent about 4 emails to PC mobile and have not received any reply.
    After reading the reviews on PC mobile, this appears to be the normal customer service for PC mobile
    Thanks for your time

  • This week I was in Super Store on King George Hwy Surrey, B. C. I was in a hurry and picked up a couple of things. Paid the bill and as I was leaving realized that I was grossly over charged for Chocolate covered Almonds out of the bulk section. I had .18 kg at $6.99 a kg charging $12.04 I bought .22 kg of chocolate covered coffee beans for 4.16
    I know there is no sense trying to get this sorted out at the cash register and customer service at store level has no idea on pricing as pricing is at corporate level. There is no way chocolate covered almonds would be selling three times the price of chocolate coffee beans. Someone has made an error in pricing at my and others expense. I was in the food business for 40 years and mistakes happen unfortunately my experience has proven time and again people at store level are terrified of putting forth a complaint on quality or pricing to buyers for fear of retribution. As far as I am concerned I have been ripped off royally and although I will continue to shop at your stores I will now not hesitate to tie up the check out line and will be a lot more demanding that things are corrected. I have over 70,000 plus followers on twitter and since I did not give the store an opportunity to respond I will not be posting my concerns on social media. Thanks for reading my rant. Sometimes being the biggest at anything doesn't unfortunately make you the best.

  • I ordered a pair of new glasses from the st annes optical about a month ago. They said that I would have to wait two weeks for them because they were really busy no problem.the called that they were ready I picked them up and they had the wrong frame. The lenses were fine. The girl said to keep the wrong ones and they would order the right frames. They called to say they were in and I picked them up. After a few days I was really having problems focussing with them. So back I go. The girl was hard to understand but kept insisting that the frames needed adjusting. There is no way, obviously they were not focussing properly. Anyway I had to insist that they be sent back and replaced. I have already made four trips there and am not any further ahead. I have been ordering my glasses there fo a long time and never ran into anything like this. I don,t tithing I Wil deal with them after this.

  • I am referring to your flyer of April 13th - 20 th. On the first page above the fold the roast was advertised for $4.77 Thursday - Sunday. I was in the Kamloops BC store and they didn't have any but the clerk wrote a rain check on my flyer. I travel between Kamloops and Calgary regularly. I have checked repeatedly in both cities. Neither location has ever had any of these roasts. A few weeks later I was in Calgary and I was going to buy some advertised special meat. It was either a roast or a steak. Again the store did not have the product. This time they refused to write a rain check. I tried to get the meat manager to honor the price and he refused. I went to customer service and they called the meat dept. and they refused to back the advertisement. I ended up throwing that flyer away.
    What's up? Can we no longer trust your flyers?

  • I bought a Westinghouse, flat-screen TV at the Superstore in Medicine Hat, Alberta in June 2016. I have very limited income, so it was a major purchase for me. The price seemed too good to be true, but I thought the store would have my back. Apparently, this is only for 30 days. I spent the spring e-mailing back and forth with Westinghouse for a minor sound problem. I had to rely on company to take the required pictures and e-mail them. I had to fax the receipt to the company elsewhere. I finally got all these 'accepted' and was informed that I was to pay the costs of transporting the unit myself. To California. Now, they claim I need a whole new set of photos and my receipt again. I feel they are just running down the clock until my warranty runs out on June 20 2017. I am disillusioned that Superstore would sell brands that do not support their products better. There is no private company in Medicine Hat that fixes TV's.

  • I was in the Regent Ave Superstore in Winnipeg today. I am a disabled senior citizen and have a great difficulty in walking from the pain. while I was in this store today I had to use the washroom. my choice was to walk all the way to the to the front door and back again or jump over some chains at the checkouts to use the washroom. I talked to the manager " Cliff " and was told this is store policy.
    My conclusion is that disabled seniors are not welcome in that store. I call this discrimination against disabled seniors. it seems that policy is more important than customers. I have been shopping in that store side it was built but I will never step foot in that store again. I will be informing all my disabled friends about " SUPERSTORE POLICY "

  • I have been a loyal Superstore customer for over four years and do the bulk of my shopping at the Bison Drive location in Winnipeg Mb. A couple of weeks ago, the bagging stands were removed from the check out lanes and I would like to say that was a big mistake. Yes, I am aware that children climb on them and it is not safe however, perhaps the staff should be given the authority to tell them to "get down". If a simple instruction does not work then, they should refuse to continue scanning until the parent removes the child from the stand. At any rate, whatever the reason, removing them was not the answer. There is no room on the conveyor belt to rest the bag and even if there was, it is too high for most people to reach. Holding the bag with one hand and trying to fill it with the other doesn't work either. turning the cart around so that you can put the bag in the cart is also problematic as the cart gets bumped or you run out of room quickly. I have tried all of these ideas and found it awkward not to mention slowing down my bagging time considerably. Last night, Friday, March 3, 2017, the cashier was scanning my groceries and of course I was not able to keep up. Needless to say, the groceries piled up on the belt and she had no more room to send the groceries. I suppose not realizing that I was falling far behind, she gave everything a push from her end and multiple item went flying onto the floor. Now, not only am I trying to bag my groceries but I'm picking them up off of the floor as well. This is unacceptable. I was not the only person last night having difficulty either and heard many people complaining. People such as myself who rely on the stands would certainly appreciate them being put back at the check out lanes. Speaking only for myself, trying to maneuver this process without is simply too frustrating and I will not continue to do this on a weekly basis. It may result where I take my business to Walmart or another establishment.

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