Real Canadian Superstore is one of the biggest retail chains in Canada. Founded in 1977, it has been around for more than four decades. It is part of Loblaw Companies. The first Real Canadian Superstore opened in March 1979 in Saskatoon under the name ‘SuperValu’. This store further expanded to different parts of Canada including British Columbia.
Real Canadian Superstore stores carry several goods like electronics, houseware and clothing. They also have a huge section for just groceries and a pharmacy, too. Like many other Loblaw brands, Real Canadian Superstore offers a fitness club and a drive-through pharmacy.
Real Canadian Superstore is not only efficient, but it also has great prices. Each store has a user-friendly layout for the customer’s ease. In 2019, Real Canadian has around 500 employees and the chain has spread almost all over Canada.
Looking to contact Real Canadian Superstore? We’ve got you covered. Real Canadian Superstore’scustomer support serviceis definitely one of the best in Canada.
Not only do they have all the products you need for your home and more, but they also make sure that their customers get the utmost quality and that is why they keep upgrading their customer service system so customers like you can have the best experience.
Here is everything you need to know about how to get in touch with Real Canadian Superstore today.
Real Canadian Superstore has a quick and efficient customer support service available for its customers all over Canada. Looking to give feedback, make a query or even file a complaint? Contact them through their website today.
Their website will provide you with various options on how to contact your nearest store or helpline. Don’t worry; we have made a list so you don’t have to go through each option yourself. Just choose what’s most convenient for you.
A quick way to contact your nearest Superstore is by calling them. You can find their number on their website. Call Real Canadian Superstore on:
if you’re in Ontario today. Not only is this really convenient, but you will also get quick assistance, too.
Looking to file a complaint or give feedback about the products you bought? Try calling your nearest outlet of Real Canadian Superstore today. This number is available Monday to Friday from 08:30 am to 05:30 pm.
Real Canadian Superstore’s PC Express service is also available on call for all your questions. You can call them on:
Mondays to Sundays 08:00 am to 12:00 am EST.
Not a huge fan of talking on the phone? No worries! You can always fax your nearest Superstore on:
Another way to contact Real Canadian Superstore is by writing to them. Their address is easily available on their website. All you have to do is write your query, complaint or feedback and send it to the address below.
Loblaw Companies Limited
1 President’s Choice Circle
Brampton, Ontario, L6Y 5S5
Attention: LCL Customer Relations Centre
We assure you that Real Canadian Superstore will get back to you and answer your queries and solve your issue within no time.
Emailing Real Canadian Superstore is not only pretty easy but also beneficial for people who want a quick fix to their problem. Simply go to their website, scroll down and click on ‘Contact Us’. You will be taken to a window where you have to tell them what your issue is.
Your problem could be about delivery, PC Express, Photo Lab, social responsibility or even gift cards! Select whatever topic you want to talk about and write your message. Real Canadian Superstore will try its best to contact you in no time and answer all your questions as best as they can!
Besides visiting their website, you can easily contact Real Canadian Superstore on their social media platforms. They can be found on:
Real Canadian Superstore’s Twitter is active all year round. Not only that, but they also make sure to keep their loyal customers up to date with their latest products, deals and offers. They are also very quick to reply to any queries or complaints that you might have.
If you’re facing issues with a product or are not satisfied with what was delivered to you, contact them on Twitter today. We assure you that Real Canadian Superstore will do its best to sort out your problem. You can also contact them on Twitter to learn more about what’s new in the store, what’s about to come and what time they will be operational in your area.
Real Canadian Superstore’s Facebook page is just as useful. Besides keeping you up to date with what products are available right now, they also make sure to read all your good and bad reviews.
If you want to file a complaint, send a query or simply want to give feedback to let others know about your experience, contact Real Canadian Superstore on Facebook through the link mentioned above. Their dedicated employees will make sure that you have a much more pleasant experience the next time you visit or shop from Real Canadian Superstore!
Real Canadian Superstore’s Instagram is always available if you want to tag them in your posts and pictures. You can also DM them if you have a request or are not satisfied with your purchase. Real Canadian Superstore will respond to you in no time.
Real Canadian Superstore’s LinkedIn can be quite useful for individuals looking for jobs at an outlet. You can learn more about the company’s history and background and also apply for a position if you like. They will get back to you if they believe that you qualify for a position.
So, what are you waiting for? Contact Real Canadian Superstore through any of the options listed above!
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I had a complaint regarding a recent trip to our Real Canadian Superstore in our home town. The customer service there was ridiculously rude and we were brushed off. I contacted Customer Service and received a response right away with a #case number. Was told 2-3 business days i would hear about from them after they investigate the issue. That was a week ago! I have called NUMEROUS times only to get a recorded message that all their customer service reps are busy and please call back later. I have emailed, and have received no response.
What has happened to customer service these days! First step to happy customers is treating them like they matter!
VERY DISAPPOINTED
Back in July i purchased patio furniture throw pillows and place mates. Within the two months the colors on the throw pillows have faded and the place mates have bubbled! I emailed customer services with regardless to this situation they asked for product numbers and pictures of the pillows and place mates, which I sent in! It has now been well over two weeks and I have yet to hear back from your customer service person.
Upon purchasing these products that are made for the outside, I am very surprised they did not last! These things should be able to stand up to weather conditions for a lot longer than two months!
I have a case # for which I lodged and submitted all the documents required and asked for in responding emails. I continue to receive emails from PC optimum saying they have not received my response. I have called in twice already and feel that this is terrible customer service, have had no resolution in getting my points and as a loyal customer of both shoppers drug mart and superstore these missing points should be added within 1-2 days. This is not the first time this has happened, the last I had to lodge multiple complaints and pull Management into the situation to finally get it rectified. I will gladly pass this poor experience on to everyone I know, cancel my PC Credit card and cease shopping at these stores if the level of service is not improved and my points added to my account.
I am having a really hard time not taking my business over to Sobeys with what I have been experiencing at your store in Atholville N.B. For awhile now there are cashiers who are bilingual but have refused to speak English to me when serving me. I have talked to the manager at this store ( told me he talked to them) but nothing has change..... What should be my next step? Take a French course and learn the language or change store???????
prices have got much higher. do most of my shopping at Wal-Mart now as prices on most things are lower, such as eggs butter. I used to love the french bread but now it is very poorly baked item. the bread is full of holes and the crust falls off when sliced with a bread knife. to save money the bags have been shortened. this very unsanitary as the bag does not cover all of the loaf. groceries today at Wal-Mart 111.89 dollars and at Superstore 18.94 dollars.
In Greenwood , N.S. ,I recently Picked up the last 2 boxes of No Sugar Added ,Mr.Freeze , 45x60 ml freeze pops at Sobeys for $ 4.99 each ,I asked if any more were being brought in ,an not till next year . So I drove over to Superstore to see if they had any an there was 6 cases on the shelf @ $ 9.99 each , Wow a $ 5. dollar difference , so I didn't get any , the question is WHY ARE THEY DOUBLE IN PRICE ,the stores are only 2 kl apart
Had the worst customer service. I visited Superstore around 9:30 on the 19th of july walked up to the till. Everything went smooth until I had the employee ask me how many bags I would like. She individually picked the bags and threw them at my face. It was rude and I could feel the cold vibes. It is not the first time when i experienced such bad behaviour from Superstore employees. I work in the same field and am well aware of how we are supposed to treat every customer (with respect and consideration). I only had a reaction to the action. I was all the more disappointed when the supervisor on duty walked towards us to shout at me with a higher pitch voice to tell me I am not allowed to talk to the employee that way. I completely understand what she was trying to communicate to me but i told her that she thre the bags on my face and she didn't really say anything about that and was more rude to me. When I told her that this was not the first time the service has been bad at Superstore she told me if it has happened to me once then it might be because of my behavior. On what basis does the management at Superstore make such assumptions about a customer. This was terrible unexpected behavior. Which is unacceptable. Highly disappointed with the customer service. I work in thesame field and we never accuse our customers wrongly of anything and we do everything possible to make our customers stay pleasant and respectful. I am very disappointed with the behaviour.
About a year ago we purchased 2 super non stick silver coated pans from the Thunder Bay location. They worked very well for about 6-8 months. You were supposed to cook with no or very little (oil, butter) now it does not matter what you use it will stick .Even if deep frying you have to watch . They are junk .
Please respond on what I should do with them ?
I have been a consumer/customer of your Real Canadian Superstores for many years. I am saddened and feel that it is worth taking my time to tell you that in my opinion the instore bakery section at your Gibb Street Oshawa location and perhaps other locations have gone downhill in a very big way. Every single time I go into your bread/bakery section, no matter the time of the day or the day of the week, there is minimum staff, usually 1or no staff members at most and the many of the shelves are completely empty with little to no product.
I know from a brother who used to work in the bakery and from talking to staff members that your bakery section has taken on many changes. But whomever is the person at the top making these decisions, they certainly have no idea at all and need to spend some time on the floor working the bakery and dealing with the customers. It is not rocket science to realize that with empty shelves, little to no product and minimum staff compliment, your sales will decrease. Pay the $14.00 an hour for a staff member and order enough product and fill your damn shelves!
I have gone into your Whitby location so many times to find:
No buns in the bun individual bun section;
No cracked wheat bread which is what I buy (and again last night)—you had one staff member on the floor at 5:30pm and was told there is no cracked wheat bread, the section was empty, as was the cake section empty behind the glass, the muffin section empty, the Ace bakery section empty, the cracked wheat bread section empty and more…. and my mother wanted egg bread, there was none. I took pictures of the empty shelves and wish I had of gone around and taken of every empty shelf in the bakery. It was a complete joke for a huge store like this!
Typically there are no bags to bag your buns either, always empty. No staff members to even fill the bags!
On a recent visit I wanted Kaisers, all of the pre-bagged inhouse baked Kaisers section was empty, I could see that there was some baked on racks in the back behind the counter but no staff to put them on the floor and had to ask for someone to bag me 6. I was beyond frustrated. This should not be the case.
I am not sure who is making the executive decisions at the top level but they are doing a very crappy job so Is your bakery specialist overlooking this store because they are allowing this crap to continue. Your employees are unhappy and fed up and for certain you have to be losing a huge amount of business. It is an embarrassment for a store of your calibre to carry out like this. This company needs to make changes and make them fast because people are going to stop shopping in your store. You are not my goto store anymore because every time I come, you don’t have the product or staff that I need. It is really just dumb and stupid on your part. I am much happier with Metro’s bakery section and even Costco.
Signed, a Very disappointed Customer.
The Real Canadian Superstore at Clareview in Edmonton Alberta has rude customer service reps and rude Managers. I phoned the manager tonight with a complaint and could only speak to Jody the Assistant Manager. I was returning a child's pair of pants that had not been worn but was ripped at the seam. I had bought them for use next September so I was returning them. First they said yes for an exchange so I went and purchased some food and when I returned to Customer Service the woman said no and I had to pay cash for everything. While I was purchasing the food she took the receipt out of my bag and when I got home no receipt. I phoned the manager to complain and to ask them to get the receipt and hold for tomorrow. So now I have to return tomorrow to get back my receipt because it had over 250.00 worth of purchases and I had purchased some clothes for the children for next September. If you keep hiring people for Customer Service who do not treat their customers with respect you are going to be out of business. We have been shopping at Superstore since 1996 and it is just recently we are having issues. This will be the last time I put of with rude, miserable people while I spend my hard earned money. I will shop elsewhere thank you very much.