Many Canadians choose No Frills Canada when it comes to finding solid discounts. A deep-discount supermarket, No Frills Canada opened its doors in 1978 to an enthusiastic crowd tired of steep inflation ridden prices.
Over the decades, No Frills in Canada has grown stronger, gaining a legion of loyal fans. It has gained a reliable reputation in the retail industry by maintaining its quality of service. By offering customers quality and convenience at affordable prices, No Frills Canada has strengthened its brand.
No Frills Canada offers its customers a little bit of everything— frozen goods, baked goods, beauty products, etc. Lately, it has also expanded its services, offering both private labels and over 2,900 no brand items. Additionally, it has also launched clothing merch to celebrate the love its fans have for the store.
If you are interested in contacting No Frills Canada’s customer support services, then this list will be immensely useful to you. To gain resourceful information on the best way to contact customer support and get the best response from No Frills Canada, continue reading.
For the customer’s convenience, No Frills has a specialized department for handling customer queries, complaints and feedback. Here is how you can contact them.
No Frills in Canada has a fantastic website, which can be used to order your grocery directly from the website. Additionally, the website can also be used to get in touch with the customer support department. The website includes a FAQs section, mailing addresses, phone call numbers and customer feedback form.
To visit the website, click here.
If you wish to form any contact with the customer support team at No Frills, you may do so with the online form available on the website.
The form works similar to an email. The form may be used to explain your experiences in the store, on the website, with gift cards, PC express, products, etc.
The form also offers customers flexible options to choose how the support team should contact them. The teams respond either through a phone call or an email. You may also share details about your issues, describe your troubles or leave your comments on the form.
To visit the customer feedback form, click here.
If you want to contact No Frills Canada in an old- fashioned way, you may send in all your queries and feedback through post. It is recommended to write your contact details and the time you prefer to receive the response from No Frills in your letter. This is likely to make the communication between you and the team better.
To post your problems or queries, mail them at the following address:
Loblaw Companies Limited
1 President’s Choice Circle,
Brampton, Ontario, L6y, 555
Attention: LCL Customer Relations Centre.
No Frills Canada has set up specific phone lines for customer queries. Each dedicated number tackles specific problems; hence, it is recommended to contact the correct number for a timely response. The dedicated helplines are:
You may contact the customer relations centre number for problems related to your purchase experience, refund policies, gift cards, etc. It is recommended to call the phone lines on working days, which are from Monday to Friday only. The operational hours for the phone lines are 8:30 AM to 5:30 PM.
For all your queries, comments, feedback or issues related to the PC Express service, dial:
For an immediate response, you can call between 8:00 AM and 12:00 AM Eastern Standard Time from Monday to Sunday.
If you wish to learn more about the policies of the store regarding accessibility, disability and plans, then contact the specific store directly. To learn more about the locations of stores, call the following number:
This number is to provide additional information only and should be treated as such for a seamless customer support experience.
You can stay up to date with your favorite store through social media as well. No Frills Canada not only gives deep discounts, but it also gives its loyal fans and customers the chance to get to know them better.
Their active online presence on social media has helped the store to stay trendy and relevant. From their trendiest merch to latest promotional offers, learn everything about No Frills Canada through Facebook, Instagram and Twitter.
Whether you are at the store, happy with what you bought or disappointed with your experience, share everything and tag the brand.
To get better insight on No Frills in Canada, like, follow and share No Frills social media pages by clicking on them below:
No Frills believes in a seamless experience, both in-store and online. For this very reason, it has posted the most frequently asked questions on their website.
A quick glimpse through the FAQs section will answer all your queries. The FAQs section covers topics such as return policies, gift cards, information of ‘won’t be beat’, express deliveries, payment options, and much more.
It also includes answers to questions relating to operational hours of the store and the minimum order required for delivery.
To visit the FAQs section, click here.
No Frills Canada encourages customer feedback as it always puts its customers first. Contact them through any of the above-mentioned ways to share your experience and queries.
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Yesterday, Sept 23,2021, I did my usual weekly shopping at Domincs in Guelph. A number of items displayed prices in large bold numerals. At checkout, the prices charged were higher than displayed. When I questioned this, it was pointed out that the lower price was applicable to purchasing multiple identical items. While this might have been on the shelf sticker, the print was so small as not to be noticed and, if seen, to be unreadable by a senior such as myself .I find this merchandising strategy deceitful and am both surprised and disgusted by it. It costs more to attract a new customer than to keep a loyal one of which I have been for many years. Looking forward to the arrival of Farmboy here in Guelph.
Harold Segal
theese numbers never work... i got sick from eating moldy bread at there stoire no frills is cheap batgan selections with worst quality
I've be in queue for at least 2 hours, no one is answering
i am an elderly lady who has shopped at the no frills at 2471 kingston road store for over 40 yrs now and have recommended this store to family and friends but no more. normally most staff were helpful and courteous.....but...i had two very bad experiences of being totally disrespected, yelled out and even kicked out of the store. when covid began it was confusing and one day while lined up this incredibly rude and bossy man (not sure if he is also a manager) motioned to me to proceed into the store. i did not hear him and he became really irrate and shouted at me. as i went into the store somehow i walked left instead of right not noticing the arrows on the floor. he loudly and rudely yelled at me to come back. he told me i did not "follow the rules". i told him it was simplly a mistake and that he was being rude. with that he ordered me in front of others to leave. I never went back, so now they are losing thousands yearly since my family also goes eleswhere. i am seventy one years old and it was really intimidating being bullied by a middle aged man with a heavy built and loud, loud, bullying mouth. he is slightly balding, tall with glasses and has a very aggressive demeanour. i actually heard him arquing with someone on the phone one day and could hear the upset woman telling him what a jerk he was and not to be vulger with her. he definetley has issues. recently a friend told me afterwards that she had called the store to see if they had the same product that was on sale in unscented as she always bought it there. the staff member who answered the phone refused to check and yelled at my friend who she knew was old and hard of hearing (as she had told her) and yet the lady just hung up the phone on her. if these incidents are not the lowest lack of respect and regard for seniors and long time customers than nothing is. i would not treat a dog this way. dreadful.
Came In to purchase a google play gift card on Wednesday June 9th tried to use the card but did not work. I have never had any issues with any gift cards in the past all of them worked the same day. Went to the no frills I purchased it the lady manager I explained and showed picture on my phone over what the issue was told her never had any issue before she said sometimes can take 24 to 48 hours to work but told me could get refund or she could give me new card to work. As I only wanted card to work and was showing good faith I took the card and tried it again same issue waited the 24 to 48 hours same again went to the store this time was a guy manager he made me wait 10 minutes while calling all over then I explained what the other lady told me he told me she shouldn't have said that since once card is activated it's out of our hands we cant give you refund all he did was help me send info to google play to see what they will do on their end. I find this service was beyond bad I will never again buy another gift card at no frills ever again.
I placed a complaint Feb 25th regarding a product and no one contacted me
Was in Picton No Frills did as any decent respectable human followed the rules and lined -up waited my turn. The store was busy, and we had to fend for ourselves to find and open cash.
When first up in line, the manager at the far end of store while doing a price check signals with a hand jester there is a checkout available. Uncertain I proceed to find the checkout available, uncertain I check past where I thought may be the checkout in question and no one was there or at a further one so I double back. The clerk because I came from the wrong direction, thinks I butted in which I did not, verbally abused. Left for another checkout the same thing happened verbally abused refused to hear my explanation storms off refusing to serve me.
The store comes to a stand still manager is called. Two cashiers were not at there registers having a conversation behind the another checkout.
The manager arrives the one who signaled me in the first place from the line-up to seek out a cash-out that is available. Becomes confrontational refusing for the third time (counting staff) refuses to hear my story throws me out of the store embarrassing me in front of my neighbors' and customers making me out to be a monster. Yelling at me a cashier comes out and stare's me down. Banded for life from No Frills.
The owner, manager, and complaints department does nothing. A senior citizen berated, with less than a functioning heart put through this unwarranted stress facing neighbours who think the worst of who you are in a small community is no different than being slandered by their outrageous behaviour acting like a pack of Karens. When they made me out to be one by jumping to conclusions, and unwilling to hear my explanation.
They all should be fired, the manager especially for throwing out someone HE KNEW DID NOT BUTT IN FRONT OF ANYONE! Wrongfully accused.
He became confrontational illustrating he does not have the people skills to defuse a situation. or capable of being a leader of staff. Yapping about this is all on camera refusing to talk about the issue. Which I would love to review with him and the company CEO.
This is a little more than tainted food, it is conduct unbecoming of staff and management.
NO FRILLS CAUTION!!!!! 300 LAKESHORE DRIVE NORTH BAY ONT. THIS COMPANY DOESN T SEEM TO CARE ABOUT OUR HEALTH!! MY MOM AND I BOUGHT COOKIES THAT WERE 6 MONTHS BEST BEFORE EXPIRED !! WE BOTH GOT SICK FOR A FEW DAYS WITH DIARRHEA AFTER EATING THE COOKIES !! WENT BACK TO STORE AND CHECKED THE SHELVES AND MOST OF THE COOKIES HAD 3 TO 8 MONTHS BEST BEFORE EXPIRE ON THEM !! DO WE WANT TO SHOP AT A STORE THAT ALLOWS THEIR PRODUCTS TO BEST BEFORE EXPIRE IN THIS MANNER ............I HAVE PICTURES OF MOLD ON COOKIES ON SHELVES FROM THAT STORE!!!!!!
i was warned,that Giorgio's NOFRILLS Hamilton was not the cleanest,especially with no washroom facilty for customers.I was disgusted as most grocery store have a facitly,will probably go more to basics or freshco
For the last couple of days(June 11 and 12, 2020) I was at Luciano's No frills located at 243 Alberta St and was extremely disappointed. I went there to shop for Royale toilet paper advertised on their flyer for $9.97 and none was available( the manager told me to come back the following day and still nothing). Upon further inquiry, I was told they'll only restock in the morning.
Around 3 pm on this date(June 12, 2020) I notice an employee checking out with a box of 6 Lysol wipes. When I asked which aisle I could find that item I was once again told they were sold out! I guess employees have certain privileges when it comes to certain items.....