Many Canadians choose No Frills Canada when it comes to finding solid discounts. A deep-discount supermarket, No Frills Canada opened its doors in 1978 to an enthusiastic crowd tired of steep inflation ridden prices.
Over the decades, No Frills in Canada has grown stronger, gaining a legion of loyal fans. It has gained a reliable reputation in the retail industry by maintaining its quality of service. By offering customers quality and convenience at affordable prices, No Frills Canada has strengthened its brand.
No Frills Canada offers its customers a little bit of everything— frozen goods, baked goods, beauty products, etc. Lately, it has also expanded its services, offering both private labels and over 2,900 no brand items. Additionally, it has also launched clothing merch to celebrate the love its fans have for the store.
If you are interested in contacting No Frills Canada’s customer support services, then this list will be immensely useful to you. To gain resourceful information on the best way to contact customer support and get the best response from No Frills Canada, continue reading.
For the customer’s convenience, No Frills has a specialized department for handling customer queries, complaints and feedback. Here is how you can contact them.
No Frills in Canada has a fantastic website, which can be used to order your grocery directly from the website. Additionally, the website can also be used to get in touch with the customer support department. The website includes a FAQs section, mailing addresses, phone call numbers and customer feedback form.
To visit the website, click here.
If you wish to form any contact with the customer support team at No Frills, you may do so with the online form available on the website.
The form works similar to an email. The form may be used to explain your experiences in the store, on the website, with gift cards, PC express, products, etc.
The form also offers customers flexible options to choose how the support team should contact them. The teams respond either through a phone call or an email. You may also share details about your issues, describe your troubles or leave your comments on the form.
To visit the customer feedback form, click here.
If you want to contact No Frills Canada in an old- fashioned way, you may send in all your queries and feedback through post. It is recommended to write your contact details and the time you prefer to receive the response from No Frills in your letter. This is likely to make the communication between you and the team better.
To post your problems or queries, mail them at the following address:
Loblaw Companies Limited
1 President’s Choice Circle,
Brampton, Ontario, L6y, 555
Attention: LCL Customer Relations Centre.
No Frills Canada has set up specific phone lines for customer queries. Each dedicated number tackles specific problems; hence, it is recommended to contact the correct number for a timely response. The dedicated helplines are:
You may contact the customer relations centre number for problems related to your purchase experience, refund policies, gift cards, etc. It is recommended to call the phone lines on working days, which are from Monday to Friday only. The operational hours for the phone lines are 8:30 AM to 5:30 PM.
For all your queries, comments, feedback or issues related to the PC Express service, dial:
For an immediate response, you can call between 8:00 AM and 12:00 AM Eastern Standard Time from Monday to Sunday.
If you wish to learn more about the policies of the store regarding accessibility, disability and plans, then contact the specific store directly. To learn more about the locations of stores, call the following number:
This number is to provide additional information only and should be treated as such for a seamless customer support experience.
You can stay up to date with your favorite store through social media as well. No Frills Canada not only gives deep discounts, but it also gives its loyal fans and customers the chance to get to know them better.
Their active online presence on social media has helped the store to stay trendy and relevant. From their trendiest merch to latest promotional offers, learn everything about No Frills Canada through Facebook, Instagram and Twitter.
Whether you are at the store, happy with what you bought or disappointed with your experience, share everything and tag the brand.
To get better insight on No Frills in Canada, like, follow and share No Frills social media pages by clicking on them below:
No Frills believes in a seamless experience, both in-store and online. For this very reason, it has posted the most frequently asked questions on their website.
A quick glimpse through the FAQs section will answer all your queries. The FAQs section covers topics such as return policies, gift cards, information of ‘won’t be beat’, express deliveries, payment options, and much more.
It also includes answers to questions relating to operational hours of the store and the minimum order required for delivery.
To visit the FAQs section, click here.
No Frills Canada encourages customer feedback as it always puts its customers first. Contact them through any of the above-mentioned ways to share your experience and queries.
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No frills in Stergeon Falls Ontario..Paul and Nancy's
The bathroom is awful no sanitizer...the sink has been broken for weeks...the toilet paper holder has been broken for months...and the floor is awful 😔
Hi There,
It saddens me to be writing a review about a company I used to work for. I visited the No Frills on Brant street, Burlington ON Store-03686. I am extremely disappointed by the service I was provided with by the Cashier manager at this location. I was checking out an order of $250, when I was supposed to pay the transaction would not go through as the cash lane was on stand alone. I mentioned to the cashier that, this type of payment would not go through on stand alone. I realize there was previous power outage, in which I asked the cashier to ask for support. She then called her manager for support. The manager's only alternative was to unbag all the groceries so the cashier can re-scan them - instead of using the receipt to enter in the upcs. The manager didn't even come out of the office, she spoke to her via telephone. I asked to speak with her in person as I had a brace on my arm and it would take a lot to unload and re-pack. She then went back into her office area without even offering to help me unpack and re-pack. The store was not busy at this time, otherwise I would understand. Not only did I mention I used to work for the company and the transaction would not go through on stand alone, unless the network was corrected, in which I suggested a way to reset it. (I used to be a cash manager) The cash manager brushed me off as if I was dumb. As a cash manager, I'm shocked that she does not know how to fix this issue herself, as many other customers will be facing the same issue.I currently work for a company who works with diverse individuals, in which I needed to use a specific form of payment. I unpacked the groceries myself and the cashier scanned it again, in which I was right the transaction did not go through. Not once did the manager come to support the cashier or provide any type of alternatives. She instead send another cashier to speak with me instead of herself. I am disgusted by this service and I as a previous manager I would never speak to a customer or not help them in situations such as this. I hope in the future, this does not happen to anyone else.
I have such bad experience in the nofrill today, I went with my Asd
daughter and bought all the groceries, one item the price is higher than the price marked there, so I want they can double check, then the first cashier told me get me back the fefund 3.5$, then she asked the second cashier to help me, at this moment I already wait 20mints , then the second cashier asked me to check with the price mark again, then I wait 20 mins and told me I'm wrong, maybe some other customers put these items in wrong place, and i can't rise the voice, they try to ask two men to get me out, me, Asian, I don't know if they rasist, but I think if I'm white people, they won't treat me and my daughter like this way. As results, I waited there 45mints, nothing changes, and all my frizen items melted. Really, the people there so mean.
No frills needs to fix their signs to display the regular price in bold, not the price if you buy 3 or more in bold( example: no name chips). Considering the chips have been 1.00 for the longest time and the sign now still displays that dollar boldly, its a type of fraud. Why not put the regular price of 1.29 in bold, make the signs bigger saying if you buy 3 they are a dollar so everyone can see it rather than finding out at the checkout. Its a matter of principal which is why i left them and didnt buy. Thats with other products too. Not everyone has great vision, and not everyone reads english well. So basically, less trickery & bs. Another thing as well. The customer should still be always right. So, instead of having customer service reps (not to mention store employees) that defend this kinda sign trickery, they should listen like a 3rd party mediator without trying to inform me of things i already know.
Watch out folks. This is the second time they added an item in my bill that is not suppose to be. Jane/ Finch. I am not sure if they doing on purpose or a gross mistake.
Hello.
Very bad customer service. Prices in most cases not match's when you come to pay. Today flayer price was $1.29 and in store was $2.49. when I speak to the manager she was aggressive and said it is in different store. unprofessional
I just wanted to let you know how impressed I was with a young boy named Jevir. I came in yesterday to shop at Vanspalls Nofrills and he gave a wonderful hand of finding everything I needed. He was also the only employee I saw working and I was very impressed on how he treated everyone in the store with respect. Every time I come in the store I always see him working very hard. He definitely deserves employee of the year and a raise!
It's unfortunate that I have to give such a poor review as I am usually a regular shopper at No Frills in Stratford but one of my last (because I will likely not be returning) interactions with a staff member there really rubbed my the wrong way.
I was with my 3 young children attempting to do groceries which is not always easy with 3 kids. My 2 youngest were not wearing masks (because they have an exemption) and an employee came over to correct me on my how I was wearing my mask and asking if they could provide any. I replied no thank due to exemptions and she proceeded to tell me they have to wear them. I was unaware that they hired a mask police at stores. My children were notified that they were centered out as we have been to many stores where they are maskless and not once have been confronted for it.
It's interesting that they are choosing to enforce this as I know they have employees that are not wearing masks but a useless shield that is essentially the same as no mask.
It is also my understanding that although a mask is 'mandatory' it is not a law and surely children, of all people, should be given some grace.
Even my 8 year old noted how rude the experience was.
Hi, why is it that the No frills at Vodden and main in Brampton constantly make my family and I feel unwelcomed? Sometimes 2 family members needs to be at self checkout together to assist the other., and we are belittled asking we can read the sign. Ask for a bag? As they are no longer at the self checkout, get snarled at with a snappy how many and then pushes herself between us leans over our groceries to input the number of bags. But she reminds us of social distancing?? 'm beyond fed up of this location. I have had many similar experiences here.
Flo
Worse service