EPCOR’s story started 130 years earlier in Edmonton as Canada’s first municipally-owned electric utility company. A decade later, EPCOR became Edmonton’s water utility company as well. Presently, EPCOR owns, builds, and even operates natural gas, water distribution, and electrical transmission networks; drainage systems; wastewater and water treatment facilities, and infrastructure in the United States and Canada.
In the year 1996, EPCOR Utilities Inc. was established by the City of Edmonton as an independent corporation. It united Edmonton’s water and power utilities with a goal to expand beyond the city. Currently, with yearly reserves of $2 billion and assets worth $12 billion, EPCOR has more than doubled its yearly dividend and has returned $2.5 billion in aggregate dividends to its sole shareholders since it was established.
EPCOR is a reliable utility provider to over two million customers in the United States and Canada, providing water, power, natural gas, and drainage services.
EPCOR Canada allows its customers to get in touch with its customer services team in plenty of ways. For more details, continue reading below.
To get in touch with EPCOR’s Customer Services team, you can use any of the following methods –
Operating Hours
For bill payments:
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
For correspondence:
EPCOR
2000-10423 101 Street NW
Edmonton, AB T5H 0E8
Phone Number: (780) 412-3414
Operating Hours
EPCOR offers multiple ways for you to pay your bill. You can choose the option that works best for you.
Use any one of EPCOR’s simple options for online bill payment:
Pay via your bank (telephone, online banking, or in-person)
Send a cheque to the following address:
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
Whichever option you pick, you need to make sure you have time for the bill payment to reach EPCOR and get processed before your bill’s due date. EPCOR recommends at least two to three days via your bank and seven to ten days via mail.
EPCOR even offers the facility of an online account. With your EPCOR My Account profile, you can manage your online account easily from anywhere, anytime. You can easily register for water, power, natural gas, and waste services, move services to an updated address, check your bill statement online with ebill, register for power outage notifications in Edmonton, and go paperless.
Moreover, you can also pay your energy bills online or schedule automatic payments because you can invest your time in better things instead of paying bills. Click here to find out more details about what you can do with your EPCOR online account.
To facilitate its customers even further, EPCOR offers an online billing service. This facility is paperless, convenient, and easy. You will receive a notification once your online bill is ready, and you can check your bills online any time of the day. The online billing facility by EPCOR is a great way to reduce your paperwork.
It is quite easy to switch to EPCOR online billing.
If you are still thinking to move to ebill, get more information about the advantages of online billing and what you can expect by going paperless.
If you have any comments or complaints about your experience with EPCOR, you can contact them on their social media handles.
Here are all the social media accounts you can find of EPCOR:
Apart from that, EPCOR also has a LinkedIn account where they upload content regarding their business, people, work culture, etc.
EPCOR also has a complete section for Careers. Even though the firm is based in Edmonton, it has offices and team members across the United States, and Canada, including Ontario. Thus, if an individual wants to join the EPCOR team, they can simply browse through the list of featured jobs. The featured jobs include details like the posting date, closing date, and the location where the job is based.
If you cannot find a job that you’re looking for, you can simply submit a General Application.
EPCOR has an exceptional customer service team that aims to improve customer satisfaction. Moreover, their website is also quite navigable and simple. Simply stated, EPCOR stays on top of its customer support game to ensure that its customers receive the best service and facilities with no compromise on convenience.
Now that you know how to get in touch with their customer service representatives using different mediums, you can start sending out your suggestions and queries today!
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