DHL is a logistics company based in Bonn, Germany that specializes in providing international express mail services, with a particular focus on sea and air mail services. It is owned by the parent company Deutsche Post DHL and was founded in 1969. It is the largest international logistics company in the world, with offices in the U.S., Canada, Germany, Malaysia, China, and many other countries.
The business is one of the only logistics companies unaffected by global embargoes or sanctions, and will ship packages to traditionally difficult locations such as Iraq, Myanmar, Afghanistan, Cuba, and North Korea. Although it was originally founded to ship packages between San Francisco, CA and Hawaii, DHL expanded its services in the 1970s to include the rest of the U.S., and has also grown to include expansive aviation, freight, sea, and e-commerce components.
DHL Canada offers a variety of shipping services, from express delivery to e-commerce to supply chain management and distribution for larger companies. It has options for both individuals and businesses, and can ship packages both domestically and internationally. It also offers a comprehensive online delivery tracking system to monitor shipments and uses environmentally friendly techniques to minimize its carbon footprint.
For general customer service inquiries, you can fill out their online inquiry form by clicking here. You can also click on the one of the links shown below to access DHL’s online help services. Some of the links listed may require you to have an online account or register with DHL before you can access them.
The following websites may be useful in obtaining assistance from DHL Canada:
DHL has 23 different locations throughout Canada, in Toronto, Ontario, British Columbia, Alberta, Montreal, Quebec, and Manitoba.
DHL has 5 major service divisions: DHL Express, E-Commerce, Freight Transportation, Warehousing and Distribution, and Supply Chain Solutions. The contact information for each branch is shown below:
You can follow DHL on Twitter at @DHLCanadaHelp, on Facebook or Google+.
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DHL charges hidden fees with the products purchased. I paid $70 for shipping and when it got to the boarder I had to pay another $60 on top of the shipping fee I already paid.