How to program Rogers remote?

Questions & AnswersCategory: RogersHow to program Rogers remote?
Lory asked 2 years ago
I got a Rogers remote for my mum, to help her, but I can’t set it up!! help!

1 Answers
Francesca Staff answered 2 years ago
Hi Lory,

Do you need to program your mum’s Rogers remote to different devices? No worries, we can teach you how to do that! 

The Rogers remote is a universal remote control, which effectively means you can program it for other components by repeating certain basic steps, enabling you to substitute the TV button with the button of the device you need to operate. You can use the remote with DVD, Audio, and more.
Here are the steps you need to take to program the remote control:

  1. Press and hold the “SETUP” button until the remote’s LED blinks twice,
  2. Press the TV mode key.
  3. Press and hold the OK key.
  4. Release the key when your TV turns off.
  5. Press the POWER button to see if the TV turns on or not.


If you have an advanced NextBox 3.0 or NextBox 4K, you can follow the steps below to pair your remote through Radio Frequency (RF). This technology will essentially enable you to control your NextBox with your Rogers remote without having a clear line of sight. You can use the remote through a wall or even a door!
Follow these instructions:

  1. Press and hold the SETUP button and the UP ARROW simultaneously to put your remote control in pairing mode. 
  2. The CABLE key will consistently flash until the pairing is successfully completed. Once that happens, the LED under the CABLE button will flash twice.


Note: Once you pair your remote in RF with a NextBox 3.0 or NextBox 4K, it will not work with other digital set-top boxes. 
If you want to use your remote with multiple NextBoxes, you can follow these steps to unpair it from RF and use it in IR mode:

  1. Press and hold the SETUP button and the DOWN ARROW simultaneously to put the remote out of the pairing mode.
  2. Once again, the CABLE key will continue to flash until the unpairing is complete. Once that happens, the LED under the CABLE button will flash twice.


What To Do If Your Rogers Remote Is Not Working

If you’re unable to use the power, channel, PVR, and guide buttons, resulting in you not being able to access your set-top box, change channels, or use the VCR or PVR functions, it might be due to multiple reasons. Your remote battery might be low or installed incorrectly. Alternatively, there might be an issue with the remote hardware or you may have a blocked infrared receiver.

To resolve the issues, you will need to press the CBL button at the top of the remote and try using it again. Make sure there’s no obstruction between the digital set-top box and the remote. If it doesn’t; work, try reinstalling or replacing the batteries. If the problem persists, reboot your set-top box.

Similarly, if you’re unable to change the volume, check the batteries and replace them if needed. If the problem continues, try reprogramming your remote by following the programming steps mentioned above.

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