Does Eastlink Throttle Bandwidth?

Questions & AnswersCategory: EastlinkDoes Eastlink Throttle Bandwidth?
Robin asked 4 months ago
Hi,
I have been using Eastlink for a while now and was wondering if anyone has noticed that Eastlink seems to throttle bandwidth.
I was just wondering if anyone else has experienced this and knows why it might be happening. Please let me know if you have any information on this topic!

1 Answers
Francesca Staff answered 4 months ago

Eastlink is a Canadian telecommunications company that provides various services, including Internet, television, and telephone. Recently, there has been some debate about whether or not Eastlink throttles bandwidth. For those unaware, “throttling” refers to slowing down someone’s internet connection to conserve data usage or prevent network congestion.

To understand how throttling works, it’s essential first to know how your internet service provider (ISP) controls data flow to and from your home. When connected to the internet, your ISP assigns you a certain amount of bandwidth, the maximum amount of data that can be transferred in a given period. Throttling is when your ISP deliberately slows down your connection by reducing your bandwidth.

So, does Eastlink throttle bandwidth? Unfortunately, there is no simple answer to this question.

While Eastlink has Throttle Bandwidth Management in place for its customers, it is unclear how often or under this policy is enacted. As a result, it is difficult to say definitively whether or not Eastlink throttles bandwidth. However, if you are concerned about this issue, you may consider contacting Eastlink customer service for more information.

If you’re an Eastlink customer and you’re having issues with your internet performance, there are a few things you can do to troubleshoot the problem before concluding that Eastlink is deliberately throttling your bandwidth:

  • First, try restarting your modem. This can sometimes solve the issue.
  • If the first step doesn’t work, check to see if there is an outage in your area by going to Eastlink’s website or app. If there is an outage, there is nothing you can do but wait for it to be fixed.
  • If there is no outage, the next step is to check your speed. You can do this by visiting speedtest.net for example, and running a speed test. If your rates are lower than what you’re paying for, contact Eastlink customer service. They may be able to help you troubleshoot the issue or give you credit for the slow speeds.
  • You can also try using a wired connection. This means connecting your computer or another device directly to the modem with an Ethernet cable. This can sometimes improve performance, especially if you’re having trouble with wireless connections. Of course, this isn’t always possible or convenient, but it’s worth a try if you’re having issues.
  • If your internet is still running slow, it might be due to a virus or spyware infection. These malicious programs can hog system resources, slowing down your internet speed as a result. In addition, viruses and spyware often insert themselves into internet traffic, causing delays as your computer tries to communicate with websites and other computers.

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