Does Costco Deliver?

Questions & AnswersCategory: CostcoDoes Costco Deliver?
Val asked 2 years ago
I’m stuck at home with a broken foot, do you know if Costco deliver?

1 Answers
Francesca Staff answered 2 years ago
Costco currently provides delivery service to unrestricted Canadian addresses only. The company cannot deliver to hotels, PO Boxes, freight forwarders, storage facilities, and international shipping addresses. Moreover, all products on Costco Canada have specific shipping terms, restrictions, and methods. Some of the products on the platform are subject to various delivery restrictions that vary from product to product. 

If you want to confirm whether Costco Canada can deliver an item to your location or not, simply add it to your cart and enter your ship-to postal code by clicking on the “Calculate Shipping” tab. The website will notify you if Costco Canada can ship the item in your shopping cart to your specific location. If you don’t receive a notification, then the shipping address is restricted for the selected item, which means that the company will not deliver it to you unless you change your location to an unrestricted Canadian address. 

Here are the typical delivery options that you can find for different products on Costco: 

Standard Delivery

Most Costco products are delivered directly to your door by carriers such as FedEx, Canada Post, UPS, and Purolator. Standard Delivery items don’t require your signature unless specified on the product page.   

Curbside Delivery

Some Costco items are delivered through contracted freight carriers. These items are typically too heavy or large to ship through standard delivery. If your product falls on this list, the freight carrier will contact you to coordinate a delivery appointment when it arrives at their terminal. Then, a curbside delivery service will deliver your item to the curb at the end of your driveway. 

Threshold Delivery

This type of delivery will involve the delivery service delivering your item on the first dry area, such as a covered porch, garage, or inside the exterior door of your building. It doesn’t include setup or assembly of the item or the removal or packaging materials. 

White-Glove Delivery

White-Glove carriers deliver products that need special handling or setup. They will contact you when your merchandise arrives at their terminal for a delivery appointment. They will unpack, inspect, and install your item wherever you want. They will also remove all packaging material from your property.  

Room of Choice

As the name suggests, this service delivers your merchandise to your chosen room, but it doesn’t include assembly and includes packaging removal for select items only. 
Moreover, if, for some reason, you need to change your shipping address after placing an order, you can do that within 60 minutes of order placement. Go to My Orders on Costco’s official website and choose “order details” on the order you want to update. Find the shipping address and select “Change” to update the address. If you can’t find the “Change” option, it’s because the initial 60 minutes are up, and it is no longer possible for you to change your address. 

If that happens and your shipping address contains a minor error, such as the wrong street, apartment number, postal code, etc., you can contact the company to let them know to determine if they will be able to change the address on your behalf or not. If you need to change the full address, contact Costco to cancel the order. This way, you can put in a new order with your updated address. 

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