Hamilton Beach Brands is a well-known American manufacturer of home goods that sells its products to the USA, Canada, and Mexico. The story surrounding the name of this company is one of the most humorous in America’s business history. Frederick J. Osius, the man who founded Hamilton Beach in 1910, simply didn’t like the sound of “Osius Brands.” So, Osius decided to “buy” the rights to use two of his workers’ last names for his company’s name. These workers happened to be named Louis Hamilton and Chester Beach. And, as the saying goes, the rest is history.
Hamilton Beach made headlines in 1990 when it acquired the manufacturer Proctor Silex, adding Proctor’s famous coffee machines to Hamilton’s product line. Over the years, Hamilton Beach has become one of the most powerful manufacturers of home appliances in North America. Just a few of the products offered to consumers include food processors, blenders, steamers, toasters, and indoor grills. Hamilton Beach is now owned by NACCO Industries, Inc., which is listed on the NYSE under the ticker NC.
Hamilton Beach loves their Canadian customers, and it wants to ensure everyone who orders an appliance from Hamilton Beach gets exactly what they desire. In order to reach this lofty goal, Hamilton Beach has set up a toll-free number Canadians can call any time of the day. That number is (800) 267-2826.
Although Hamilton Beach has its main headquarters in the state of Virginia, it recommends Canadian customers send postal inquiries to this address:
Hamilton Beach Brands Customer Service
10 McFarland Dr., Box 1630
Picton, ON
K0K 2T0
However, if you are determined to reach Hamilton Beach’s main headquarters, here’s the address:
Hamilton Beach Brands Headquarters
4421 Waterfront Drive
Glen Allen, VA, 23060
You can call this U.S. office by dialing the number (804) 273-9777. Note, this office is only opened Monday through Friday from 8:00AM-4:30PM.
People who have a Facebook account can “friend” Hamilton Beach Canada on this website. Twitter lovers can follow Hamilton Beach Canada’s tweets by following this link. And, lastly, Pinterest users can look at all of the awesome Hamilton Beach “pins” on this webpage.
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Customer service doesn’t exist! I have tried for 2 weeks to get through. Number doesn’t ring, or message says circuit not available. Unacceptable.