Your Independent Grocer customer care and support service

Becoming independent is a major part of growing up. As the great Ralph Waldo Emerson wrote in his classic essay “Self-Reliance,” “Be yourself; no base imitator of another, but your best self. There is something which you can do better than another. Listen to the inward voice and bravely obey that.” Wow! That’s pretty deep stuff, especially for a customer service guide. Bet you didn’t expect that kind of class. But you know what, that’s just the kind of spirit you need to take with you as you walk into the Canadian grocery store Your Independent Grocer.

Who said the grocery store couldn’t be mystical? Who, I ask you, who?! Established in 1992, Your Independent Grocer has been providing Canadians with all the foodstuffs and medicines they need to live healthy, productive, and (you guessed it) independent lives. Walk with pride, Canada! Although Loblaw Companies now owns Your Independent Grocer, the people who work at these stores are still committed to making all of their customers feel as independent as good old Thomas Jefferson. So, strive onwards. Become your best self. Ascend to the highest pillar of liberty. And, most importantly, always shop at Your Independent Grocer.

Your Independent Grocer customer service

Anyone who has problems at Your Independent Grocer should immediately call (800) 296-2332. This toll-free number will immediately put you in contact with the Customer Relations Center. Just so you’re aware, the Customer Relations Centre is only open 8:30AM – 5:30 PM Mondays through Fridays. You could also fax this centre by using the number (905) 861-2387.

Need more information on Your Independent Grocer? Fear not. Take a look at these useful URLs below.

  • Here’s Your Independent Grocer’s “Contact Us” page. Check out the telephone numbers on this page and give the company a quick call. If you’re feeling a bit anti-social today, you could send the company an email by typing in your complaint underneath the “Email Us” header.
  • Oh man, I’m so embarrassed. You see, I have a question to ask Your Independent Grocer, but…I just can’t. My tummy fills up with butterflies even at the thought of asking such a silly question. Do you know where I could go to ask my ridiculous question? Do you? Oh wait, here’s Your Independent Grocer’s FAQ page. Awesome. That was a close one. Danke.
  • Looking for the closest Your Independent Grocer to your home address? Start your search on this wunderbar Store Locater” page. Ehem, excuse me. My German sometimes slips out unexpectedly. Anyway, there are Your Independent Grocer stores in Alberta, New Brunswick, British Columbia, Newfoundland, Nova Scotia, Ontario, Saskatchewan, Yukon, and Prince Edward Island. Sehr gut. Haben Sie einen guten Tag!
  • Do you love to cook? Well, you really should. I mean, we all have to eat to survive, right? What would you do if all the fast food restaurants just went on strike tomorrow? Yeah, you’d be out of luck. Don’t sit around eating cheapo Ramen! Take a look at Your Independent Grocer’s recipe page here to get great ideas to add to your cookbook.

OK, we know some of you out there are super serious about getting quality service. We know you’ve already got your pens and pads out and are ready to write this company a nasty (or lovely) letter. This section is just for you people. Here’s the address you need for your hand-written note:

Loblaw Companies Limited
1 President’s Choice Circle
Brampton, Ontario, L6Y 5S5
Attention: LCL Customer Relations Centre

Unfortunately, Your Independent Grocer doesn’t have any social media pages right now. However, you could visit Loblaw Companies’ Facebook and/or TwitterAuf wiedersehen!

Customer care reviews
Average Rating
71.7%
 3.7/5 (3)
 3.7/5 (3)
 3.3/5 (3)
 3.7/5 (3)

Review the Your Independent Grocer customer service

Share your experience with Your Independent Grocer customer support. Your email address will not be published. Required fields are marked *

2 reviews

  1. I recently purchased 3 Amazon gift card of $50 each, the cards had been tempered with and I couldn’t redeem them, I went back to the store and th cashier told me to come back the following day to talk to the manager. I went back and the manager wouldn’t come to talk to me instead he instructed the cashier to tell me they would not give me a refund. These cards were tempered with before o purchased them and they should have refunded my money. I am very upset and will not let this go. The cashier told me this tempering happens often and didn’t recommend buying them, nice t know now

     1/5
     1/5
     1/5
     1/5
    Helpful We appreciate your evaluation.
  2. There is a sign on the door saying masks are mandatory. Two men with no masks walk-in in laughing and talking loudly . They do not sanitize their hands. They don’t practice safe distancing. On my way out a lady with no mask with three kids in the way of people leaving the store smiling and laughing. We are elderly and compromised. why are masks not enforced

     5/5
     5/5
     5/5
     5/5
    Helpful We appreciate your evaluation.
Write a review
Services