Sears is a retail store founded in 1886. It started off in Chicago, Illinois (US), but has since spread to Canada and Mexico as well. It is the 5th largest American retail company and the 13th largest retailer in the country. They sell a range of products such as appliances, clothing, bedding, electronics, house ware, furniture, beauty, jewelry, and more.
These are the customer care numbers for Sears in Canada:
- For the delivery department: 1-866-845-3976. You can reach this number from Monday – Saturday between 8am – 11pm and on Sundays between 8am – 10pm
- For online support and catalogue order support: 1-888-932-1015. This is a 24/7 customer care line
- For Sears Club rewards card support: 1-844-395-0025. This number operates from 8am – 9pm EST Monday – Sunday
- For parts and service support: 1-800-469-4663. This number operates from 7am – 10pm EST from Monday – Sunday
- For Sears travel support: 1-866-359-7327. This number operates from 7am- 10pm EST 7 days a week
- For home improvement services: 1-800-469-4663. This number operates from 8am – 8pm EST 7 days a week
- For protection agreements support: 1-800-361-6665. This number operates from 7:30am-10pm Monday – Friday, 8am-8pm Saturday, and 10am-6pm Sunday EST
- For Sears Mastercard and Voyage Mastercard support: 1-800-267-1660. This number operate from 8am-9pm Monday-Friday and 8am-8pm Saturday EST
- For gift registry support: 1-800-211-2111. This number operates from 8am-12am Monday-Saturday and 10am-8pm Sunday EST
- For hearing impaired TTY service: 1-877-732-7710. This number operates from 9am-5pm EST 7 days a week
Before contacting SEARS, please have a look at their FAQs page, where you can find answer to some of the most common issues customers have. Moreover, this page includes tabs to allow for emailing the customer support staff.
Have a look to the nearest store to you if you need in-store support.
You can send any mail-in items to this address:
Sears Canada Inc.
290 Yonge St., Suite 700
For the latest news and ongoing events, follow the Sears Canada social media accounts: