Mercedes Canada customer support service

A global vehicle manufacturer headquartered in Germany, Mercedes-Benz is well known for producing luxury vehicles, coaches, buses, and trucks. The founders of this global organization are Gottlieb Daimler and Karl Benz, who founded it in 1926. In the 1930s, the company introduced the 770 model, a car that became popular during the Nazi war of Germany. Throughout its history, Mercedes-Benz also introduced many safety and technological innovations. Their slogan is “The Best or Nothing”. Today, Mercedes has 12 production plants worldwide: Indonesia, India, United States, Malaysia, Singapore, Brunei, China, Taiwan, Canada, Germany, Russia, and South Africa.

Customer care information

The first thing to do to reach the Mercedes customer care is to either go to the official Canadian company website. From there, you can access the “contact us” section links under the “owners” menu or, alternatively, the “discover Mercedes-Benz” links located on the top center of the page. For your convenience, we have summarized here all the methods for getting in touch with a Mercedes representative:

  • Mercedes Canada supportFor customer relations: You can contact the Mercedes-Benz Canada Customer Relations calling the toll-free number 1-800-387-0100. The service is active from 9am to 5pm
  • For roadside Assistance: You can call the toll-free, 24/7 number 1-800-387-0100
  • For financial services customer relations: The number to dial is 1-888-LEASE MB (1-888-532-7362)
  • Mailing address: The Mercedes-Benz head office address is:
    Mercedes-Benz Canada Inc.,
    98 Vanderhoof Ave,
    Toronto, ON,
    M4G 4C9;
  • While the mailing address of the Mercedes-Benz Financial Services is:
    2680 Matheson Blvd.
    East, Suite 500,
    Mississauga, ON,
    L4W 0A5

These contact information will get you on your way in getting the help you need. In case you can’t find answer to your questions, you can connect with Mercedes Canada on the main social media platforms:

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