Costco is an American warehouse-type store where customers must have a membership to shop there. It offers a large, changing selection of merchandise. Some products are carried for a while and then discontinued or set aside as seasonal inventory. The diversity of products includes artwork, books, clothing, caskets, computer software, home appliances, furniture, home electronics, jewelry, hot tubs, solar panels and tires, and grocery items such as baked goods, dairy products, produce, meat and seafood. Many locations also have pharmacies, optometrists, hearing aid centers, gas stations and auto centers.
James Sinegal and Jeffrey H. Brotman opened the first Costco warehouse in Seattle, Washington, on September 15, 1983. The worldwide headquarters is now located in Issaquah, Washington, USA. With a total of 705 warehouses, Costco stores have spanned the entire globe, including 90 warehouses in Canada, spread throughout every province and territory.
Costco Canada Customer Care
Taking your complaint to your local store is probably the quickest and easiest way to deal with a problem. Check out the warehouse locator to find a store near you. The locator tool lets you narrow down your search by checking off the services and options you are looking for. There are also plenty of other help options available. Search the FAQ section, send an email or select the area you need help with from the list of departments. Use this list of contact numbers for quick reference:
- Online orders: toll-free 1 888 426-7826 Monday to Friday from 9 am – 6 pm local time, Saturday and Sunday from 9 am – 5 pm EST.
- Membership and Warehouse: toll-free 1 800 463-3783, Monday to Friday from 9 am – 6 pm EST, closed Saturday and Sunday.
- Photo Centre: toll-free 1 855 620-7582, Monday to Sunday from 9 am – 11 pm EST.
- Pharmacy: toll-free 1 855 622-5656, Monday to Friday from 9 am – 9 pm EST, closed Saturday, open Sunday from 9 am – 5:30 pm EST – hours are subject to change.
- Costco Canada Travel: toll-free 1 855 863-0357, Monday to Friday from 8 am – 12 am EST, Saturday and Sunday from 9 am – 8:30 pm – hours are subject to change.
Costco Wholesale corporate offices are located at:
415 West Hunt Club Road,
Ottawa, ON K2E 1C5
With the inventory constantly changing, you will want to keep in touch. Friend Costco on Facebook or follow them on Twitter to stay on top of what’s new and what’s hot. There is always some sale or special offer, so make sure you don’t miss out on the next big deal.